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    Dunkin'

    2.5 (10 reviews)
    Open 4:00 am - 7:00 pm
    Updated 3 months ago

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    Jessica Y.

    I ordered a large latte with whipped cream and got straight up black coffee. They were not busy so I know that wasn't the issue. One of the employees was outside smoking and the other two inside were just being totally unpleasant and lazy. This is not the first time my order has been messed up but the first time I've felt pissed enough to write a review.

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    27 days ago

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    Starbucks

    Starbucks

    3.3
    (3 reviews)
    3.7 mi

    Starbucks has abysmal customer service and apparently has no control over their products or gift…read morecards from which they profit by selling them to third party vendors. They also claim they have no way to trace their gift cards by the gift card number. I received a Starbucks gift card for Christmas from my elderly mother. When I tried to use the card at a local Starbucks I was told the card was inactive and advised to call the customer service number on the back of the card. After an email to customer service and four different phone calls to customer service (which is what the email told me to do), I did not receive a resolution to the problem. I was told to go back to the place the card was purchased (in another state 12 hours away) or to tell my elderly mother to do so and dispute the charges. Since this is not possible I cannot use the card and my eighty year old mother has wasted $25. What a lousy business model and what ridiculous customer service! Buy your coffee locally. At least they can follow up if something goes wrong.

    Update: They have improved big time! Gabby was very friendly and our drinks were excellent!…read more This review is for the Starbucks located inside the Market 32 by Price Chopper. We usually like Starbucks and have frequented locations all over the United States. I know this location is brand new so I should cut them a break but food safety should be something that is a high priority! Here's my complaint...the barista that took our order grabbed the cups from the inside with her four fingers deep inside our cups, the same ones she handled money with. I asked for new cups and what do you know the next barista did the same thing. I also saw the barista handle the trash without washing her hands after so needless to say I prefer my coffee to be free from dirty hands and would expect that would be something that was taught during training!

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    Dunkin' - coffee - Updated June 2026

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