Today is my birthday. Prior to attending this Dunkin' location, I did thorough research to find that on your birthday, you are supposed to receive a free donut (see references). However, this location does not believe in happy birthdays. As I kindly approached the front and asked if I could have my free birthday donut, the cashier appeared perplexed, and went to their manager for help. The manager then meandered up, while I wasted precious birthday minutes, and SCREAMED that they would NOT give me a free birthday donut. WHAT. THE. FUDGE. 30 minutes later, we saw that same manager dump 80 dozen donuts in the dumpster. This is an outrage! Do better Dunkin. DO. BETTER. read more

It's hard to get good, cheap coffee as a college student at UVM, but this was worth the bike trip every time. Convenient and easy to get in and out of, my order was always ready on time and perfectly (through the app). They were always extremely friendly and I enjoyed sitting under their trees for a nice study break. Update: love to sit inside this dunkin. All the employees always make my drink exactly as specified and always exceed expectation. read more

Dunkin' - Pumpkin spice latte - Donuts Near Me - South Burlington, Vermont

Rude staff member. Really dirty inside and would not honor an offer in the app even though i bought the required item (the offer was for 1 free donut) you'd have thought customer service would be a priority except this worker seems to think the opposite. Worst Dunkin I've ever been to. read more

Very speedy service, and everyone who works here is so NICE! Best Dunkin by far. Coffee was good, food was good.

This was a very clean and solidly Average Dunkin. The service was good and the food quality was similar to all the other Dunkin locations that I've been to!! Great place for a DD fix. read more

Watched a man die here. Coffee was too hot but service was good, great place to stop before work.

Service was horrible, and it was dirty. The person cooking was rude and everything you touched was not clean. They need to take more pride in this cosmetically nice . read more

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I love that this DD is open so late! Perfect for a late night pick me up. It's also conveniently placed near an awesome concert venue, so in the winter time you can get something to warm up before you stand in a long line outside. The staff is quick, friendly, and never gets my order wrong. read more

This is the second time in this store since December. This place is discussingly filthy , The girl waiting on us , what ya have while the other counted her tips of 35.00 . The counters, floors, bathrooms were abouslty disgusting no food could be cook the ovens were down , by the look of the place I would never eat their . I never remberer this place being like this ,new management ? Too bad it's a new DD looks like it Up dated , maybe up date it more with soap and hot water and bleach . read more

I love the food, but would highly advise against delivery. I don't order from there often, but I'm three for four now on them missing an entire sandwich and once as only a three item order and with the largest being 6 items. read more

Dear, Donuts!!! A very special " woman" has to work on her birthday with you guys,so please for her birthday be kind to my birthday girl, she's my world and its her birthday show her a food day,I'm sure wish she was home cause I'd be good to her...HAPPY BIRTHDAY CINNAMON!!! I LOVE YOU SO MUCH. TAKE IT EASY. read more

Dunkin' - Happy Birthday baby!!!! Sorry you have to work on your Birthday but they only get you til 4:00! Until then enjoy your day baby! - Donuts Near Me - South Burlington, Vermont

18 mins, to get too lattes four donuts and a snacking bacon. They made 1 bev right away, and gave us the donuts at the counter. Than I proceeded to wait 15 mins for a snackin bacon that was sitting out down in the counter while the man made my drink only after I asked where the rest our order was because they completed three other orders for online orders for people who were not even in the store for their food yet. Gross. And after u asked three times for a refund cause I couldn't wait any longer they just said oh well I have other orders ahead of yours but that's false because we orders ahead, and got half the order no problem fast. But than was pushed to wait 15 mins while they finished online orders for people who weren't even there. That's stupid. 18 bucks for burnt cold bacon because all the while she was worried about making several sandwiches and bagels and eggs my bacon sat in the counter for ever. Super cold. And she kept wiping her sweat her of her forehead while she was making the orders with no mask on at al. All. And the second lady just kept sticking her hands in sanitizer water ringing out a rag that she wasn't even using or wiping anything down with. Instead of getting my bacon or refunding my money.! Disgusted. Never again. read more

Dunkin' - Etc same different view of the lady - Donuts Near Me - South Burlington, Vermont

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Busy place every time I stopped but always got my order right there is no drive thru but that's what I like most about it! Nothing makes your morning harder than it is than having a bad cup of coffee you pay for but never had this experience here.. this Dunkin rocks read more

This is my absolute favorite Dunkin' Donuts I've ever been to.... Everyone that works there is so friendly. Unlike other chain coffee shops the employees take the time to learn your order and name. It's a very personal experience. They actually care and take pride in making sure your order is how you like it to be. Its a really good feeling to walk into a restaurant and have people greet you by name and ask if you're getting your usual. For example, I used to go to Starbucks everyday and not only was I paying a considerable amount more for my coffee, even though I went to the same one daily, the employees acted as if they had never seen me before and had no idea what I ordered. Being treated like a person and receiving excellent service is what anyone should want in a restaurant experience and it's what this Dunkin Donuts always provides!! read more

I love that this Dunkin is open 24 hours! Quick and friendly staff. The usual quality food. The only issue I've ever had was one day I went and they ran out of a lot of the flavors for coffee. Hazelnut? Nope. Caramel? Nope. I asked what they did have and ended up getting vanilla. I was not disappointed, sometimes a tiny change can be good! The coffee woke me right up too! read more

Had watched multiple people inside when I pulled up at 7:30 pm, front door locked so went to drive they where waited and asked for help for 5 mins to watch the lights be shut off and this is half hour BEFORE closing time for them and calling beforehand to check on the time they closed. Waste of gas, time, and money. Only giving one star because u have to. read more

I'm not sure a Dunkin Donuts is a plausible place to review. I'd worked there, ate there. It was decent on ready-to-eat breakfast food and the coffee is somewhat addictive...if you're not picky. The management is a little erratic, but I'm sure they're not known for anything--really--besides donuts...which are donuts; and if you're not in the mood for a donut, don't go there--though, I did fall in love with the steak sandwich (on the croissant, with cheese) before my sudden needed departure.... read more

Ashley is the best! She has my coffee ready before I order! Even when it's busy they get people in and out faster than most places!

Hello my fellow vvvv!! You guys ever need a nice place clean , gooccccdc cfdor any age group because the friendly c aring chilled lady that runs it, her names cinnamon and she does a great job at running it! She makes you feel at home or nannas! If your an Walmart stop by show cinnamon some love! Just that special way to thank cinnamon for all her hard work! read more

Solid dunks. Young yet friendly and capable staff. Larger footprint so more donut and bagel options. Relatively clean. Convenient to 89 and Williston rd traffic (if you're going the right direction or get there at off peak hrs) read more

I was over charged for two products $2.99 each He said he could not refund me because manager was not in store :(( read more

This Dunkin' has really come along in the past few years. It used to have some really lame counter staff who moved at the speed of molasses. Now, along with the much-needed remodeling, they've got some of the friendliest counter staff I've come across in ANY coffee joint. I tipped big today despite just getting a bit of coffee and snack wrap. I felt so welcomed and appreciated. I do have say the breakfast snack wrap wasn't all that great but did satisfy a quick hunger pang. Also, to any of you who have bought DD coffee in a while (like me), be warned: when they say "caution, hot contents" on the cup, they aren't kiddin'! As soon as the girl handed me my coffee, I made the HUGE mistake of opening it right away and taking a sip. I could instantly feel the roof of my mouth peeling off as the scalding worked its way to my throat! OWW! My mouth has not felt the same since that first sip. So PLEASE, give it time to cool before sipping! I know I will next time! UGH read more

I give you a 3. *** cinnamon you waited on me just fine,you was friendly and fast to be on crutches and be the only worker out on the floor, I thought there was a few other workers but cinnamon was doing by herself the entire 30 minutes I was there!!! Come on team what you mean leaving a hurt teammate on the floor alone. read more

Jacky is a beautiful woman who just lights up my day when I see those big ol lips covered in lip stick . She always full of smiles, even if she has to work with a bunch of idiots . Now don't get me started on this girl they call slamber. She is da bomb.com . Working as many hours as she does at that place is enough to send someone to the nut nut house. And Jenni, yeah she may be a wee bit bat sh*t crazy, okay okay maybe a lot crazy, but she got a big heart , people need to be nicer to her . And maybe she wouldn't walk out so much . lol Lol lol read more

My mother and I were traveling from the US border to Boston and I had left my purse at this particular Dunkin Donuts. When I called I was greeted with friendly and helpful staff, most importantly the manager went above and beyond to make sure I got my purse back. Great people, amazing service, they really care about their customers. I LOVE DUNKIN:)!!! read more

I first of all want to thank Tammy for hiring Cinnamon, she has made my mom so happy the day she helped her and returned her money about 5 days ago,my mother left close to 50$ and Cinnamon chased my mom down and returned the money. Now honesty seems to be at Williston Vt Dunkin Donuts, mom and I both thank you very much Cinnamon, that day mom introduced me to Cinnamon I was in a hurry and work is just now letting me thank you! Thank you Cinnamon hope your working there a while mom loves that store and restaurant, I know she'll be in good hands. Thank you DD. Make it count be honest!!!! read more