My wife and I came in a few weeks ago to buy a f150. Isaiah was awesome with helping us find a…read morevehicle we wanted, in our budget and with the features we wanted. We ended up with amazing value on our trade in and drive off happy in our XLT F150. But it gets even better. Before our purchase, Isaiah pointed out that the tires had a little wear but they were still safe for the road. We were planning on getting different tires anyways so not a big deal. A few weeks after purchase I get a call from Isaiah that unknown to him, the dealership had ordered new tires for the vehicle. I was able to come down that day and get 4 brand new tires on my truck. They could've just refunded the tires and called it a day but Kendall Ford made sure to do the right and honest thing. Will be buying all future vehicles here as they have earned a customer for life.

I purchased a 2016 EcoDiesel from Kendall Ford of Eugene in March 2024. After paying over $25,000…read morefor the truck, within 8 days, the truck was in their shop for approximately 3-4 months due to complete mechanical failure (including throttle control and fuel system components). Completely inoperable. Supposedly there was an "extensive inspection" on this truck, even though it broke down completely 8 days after I bought it, and it had to be trailed back to Kendall Ford of Eugene. While in the shop for nearly 4 months, numerous parts were replaced to include the high pressure fuel pump, the air filter, the air intake, and turbo flanges. But they never corrected the original issue and it had to be sent to multiple dealerships to even become functional again. 8 days after I bought it. Less than 2 years later, the same issue is still prevalent and worsening (electronic throttle control + DPF failure). I contacted the dealership to resolve this directly, and the only solution offered was to trade the vehicle in at a significantly reduced value (worth almost nothing, as it is once again, not functional) with no acknowledgment of the recurring issue despite numerous service records. I will never go back here for any reason. They value their dollar over you, and aren't shy about it. Even knowing I was a veteran coming off a serious car accident didn't stop them from selling me a vehicle that broke within 8 day of purchase. Do you really think they care more about you? Thank you for reading. I will update this review based on how Kendall chooses to handle this situation. Please comment if you want any source documentation at all.

I Changed hitches for a new truck and the service was amazing. Joe went well and above anything I…read morehad expected to make sure the part that was ordered was the correct application and was accurately sized for the weight I was pulling. I highly recommend this place.

I Lost a wheel bering on I-5 and they were less than 5 miles away. I was able to make it to their…read moreshop and parked next door at the closed down tire shop. Their customer service was excellent. They had all but one of the parts i needed but were able to order it and they had it there in short order. super nice people. i would highly reccomend Joes.

I just had the best experience with Hitch Pro and Tow. I was heading out for a camping trip and…read morerealized my sway bar needed adjustment. They squeezed me in right away, fixed it perfectly, and didn't charge me a dime. Super friendly team, super fast service, and genuinely helpful folks who clearly care about their customers. If you need any hitch or trailer work done, these are the people to go to. Absolute legends! Highly recommend!

I had an issue with my truck's wiring when towing my trailer and they were able to diagnose the…read moreproblem quickly. Repair was done and the cost of the repair was reasonable. Highly recommend. Billy S.

I was on a Hot Rod tour on our way to Canada - Deuce Days on Vancouver island…read moreI had a leaking collector gasket- I called 15 minutes after closing. My group would hit the road at 8:30 next morning. The GREAT Goofy's asked if I wanted to come in at 6 or 7 am. They usually open at 8 am. I picked 6 am and I drove up at 6am and the doors were opening. I am moved by the level of consideration and kindness. Plus they did an absolutely top notch job - replacing both collector gaskets in less than an hour for a very reasonable price. Unbelievable- the best work and the BEST people.

Not a good experience!! I talked to Brian to check my shocks & agreed to 4 best quality shocks on…read moremy van which took over 2 days. I went to check on progress & was told 1 stud & lug nut was stripped on a front wheel. I was then advised to have them replace ALL studs & lug nuts on all 4 wheels. My cost went from $1,000 for the shocks to $2,225 for replacement of all wheel bearings & fuel system service. I put my brother on the phone while at Goofy's to discuss this as he's had 30 yrs as owner of a tire shop & has replaced studs & lug nuts & knew the time it took. He was dubious about their price of labor & need to replace all of them. He then suggested I bring my van to him & he'd get it repaired as needed. I cancelled the rest of my planned service & paid for the 4 shocks which my brother later told me he thought were overpriced too. I will encourage my friends to compare prices before agreeing to have work done at Goofy's. This was sad as I'd had quality service at reasonable prices with Jeff, a prior owner, who'd suggested I check in later on my shocks as one was leaking. Barby .

I am on a road trip from SoCal driving my Bolt. I started having problems charging and it was…read morereally stressful so far from home. I made a service appointment online on Sunday night for Monday morning. Pulled in and was greeted by Rene. I was stressed and pretty frazzled. He got me checked in. I waited in their waiting room which had plenty of comfortable seats. I made myself a cup of tea from their well stocked coffee bar and settled in. The good news was that problem was fixed with a software update and they even charged my car. Rene was super sweet and walked me to my car to make sure everything was ok.

Very professional team and excellent service experience. I would highly recommend this dealership.read more

wonderful experience! they were honest and quick! and kept in touch! They deserve 10 stars! I took…read moremy vehicle bmw to euro Asia first which I was quoted 6,300 for valve cover etc they said I needed a oil change in which was done the day before and that I needed brakes at 15% which was done the year before! i Think they thought they could take advantage of me! Then I bring it to absolute automotive! They replaced my valve cover and even replaced my tail light for 1/3 the price! They said I had 75% life left in my brakes! This will be the only place I will go from now on! Thank you!

Charged $450 to replace a blower motor even though they couldn't get it to work. Then tried to…read moreblame us saying it's because we didn't ask them to diagnose the issue, just told them the motor needed replaced. We assumed they would do their job correctly but they charged us for 6 hours on a job that shouldn't have taken more than 3, killed a replacement blower motor and still didn't know why it happened. Ended up paying over $500 for an oil change, the main issue we brought it in for wasn't solved and they blew up a $150 part. Not only did they over charge us, but were rude in the process. I would not recommend them to anyone.

Oregon Auto is by far the most trustworthy and fairly priced auto shop in the area. My entire…read morefamily uses them and I send every person who mentions auto problems to them. They are usually pretty busy because they are so well known, so be sure to call before you swing by so they know you are on your way!

the dude is a prick, very rude and unprofessional. we parked infront of the building because we had…read morea 38 foot trailer on with a dually and he flipped his shit and we were nice at first then we told him to calm down because he was making a scene and he flipped his shit and wouldn't stop yelling after. why would anyone want service for somebody who treats customers like that. mind you they were closed

I can't say enough good about Stadium automotive. I've found them to be honest, knowledgeable ,…read morefair, and efficient. They've worked on a couple of my cars and I've never had a bad experience. From quick maintenance service, to brakes, to diagnosing and fixing an unknown issue I have been happy with the communication and service from everyone, especially Courtney who is an absolute gem! I don't love the location, as it's not convenient for me at all, but I know my vehicle is in capable hands and I'm getting excellent service so it's worth it.

Just made our acquaintance with Courtney and the folks at Stadium Automotive and were very…read moreimpressed! I got my car in the day after I called, they did our annual once-over in record time and charged me half of what the dealer used to charge for at least one service... super friendly people, they even have a four-footed service staff member, a sweet pup! They are in a great location for finding things to do while my car is having its "spa" day: I can take my pup for a nice walk or cross the street to get lunch, etc. My EV got great service and I left knowing I won't need to return to the dealer again, where the service was decidedly unfriendly of late.