Updated from last year. We finally had enough saved to replace this terrible piece of furniture.read more

Great experience at Bob's! We went in with an idea of what we wanted and left with a purchase! Our…read moresales associate was super helpful and not pushy at all which is something that will turn me off immediately. He was honest, gave us space when we needed to think, and was very friendly. Bob's has a large selection and we were so excited to find "the one". Delivery was just a few days later and was a smooth, quick experience. We're loving our couch weeks later!

A little disorganized and on the small side. But I suppose that is to be expected when you move…read moreinto an old department store and do nothing more than set up your merchandise for sale. Much like other Ollie's out there, items are all dependent upon what they get. No two Ollie's are the same, that is for sure. Staff were polite and ready to help when needed. Become a member of their rewards program, Ollie's Army.

I recenlty purchased a mattress set at Ollies...good product at a reasonable price. The clerks…read morewere all very helpful and pleasant. Upon check out my items were waiting for me at the front door along with one of the clerks who helped load the items on to my truck. Very efficient! Definately recommend!!!! 10 stars!!!!

It was a pleasure visiting this mattress warehouse, everything is clean and beautifully organized…read more There are many impressive beds to choose from and Chuck the Sales Consultant was kind, inviting, helpful and patient with me. He knows what he was talking about and is an asset to this establishment. I trust shopping there, Thank You Chuck.

Look at the BBB rating for this company on the website first before going any further…read more You came further so let me explain the footnotes of my issue and how this company rips off customers. They will sell you a mattress, frame, etc. The product they sell (Sterns and Foster, etc.) will not back any warranty from that manufacturer. They will refer you back to Mattress Warehouse. Now even though you have a 10 year warranty on a mattress the most you will ever get is store credit even though the warranty approval form will say "replacement model or store credit". What they do is discontinue mattress models every few years so they can never give a "replacement model". They also don't know what "equivalent" means either. So the store credit gets you back in the store to spend more money. This cycle continues. Buy from anyone else except this company or Sterns and Foster.

Bought a bed here 10 years ago and loved it! Went back to replace it, found a similar bed that we…read moreloved a good price! With free delivery! Sales man was informative and not pushy.

I bought a Temper Medic Hybrid that I Love so far. Greg was very helpful in helping me find the…read morebest mattress for my needs. Quick service I had my bed in 3 days.

Mattress firm called me to upgrade to "white glove" delivery which i did on 2 sealy postrapedic…read moremattresses and adjuatable bases. Two guys came. One did not speak english, the other struggled with english. They refuses to set up as room floors were not bare for them. ( only mattresses and bases in area) the ajustable bases fit inside the platform frames which was where they were going. They dropped off the bases and mattresses after a very struggled conversation do to language barriers. And said call store when i want set up. So, me and my young child put together the bases and put them in the center of the platform bed frame as was where they were going... and did set up ourselves... as they refused to do it...as floor was not clear... white glove service is suppose to take old mattress and set up new ones... what a waste of money

My salesman was knowledgeable without being pushy. He had suggestions when I told him what I was…read morelooking for. There were many mattresses to choose from. I feel I got a good deal. Also the delivery people were nice and efficient.

My family has been shopping at OMF for years . From the moment we walked in, to the day of…read moredelivery, our experience could not have been better. We were purchasing a new mattress for our 13 year old son, the salesman Myron at the Robinson location spoke to my son , asked him the questions on what he wanted, had him try out a few mattresses to see what he liked, made him part of the experience.Explained how things were made and how he needed to turn the mattress. Fast delivery and very courteous delivery men. I highly recommend always using Original Mattress factory.

We are repeat customers. We appreciate a handmade mattress sold to us with a minimum of nonsense…read more We know what we want - a fresh, orthopedic grade mattress. Quick delivery and setup, plus removal of the old mattresses are a plus. Myron at the Robinson shop is a gentleman in the true sense of the word and is a pleasure to work with. I cannot imagine going anywhere else.

Totally recommend Mattress Warehouse. Especially because of the people - Matt and Kat were the…read morebest! We tried so many mattresses and Matt was so patient with us and gave us great recommendations. We're a tricky pair because I like firmer beds while my husband likes really soft ones! It took us a couple days to make a decision but once we did, Kat took great care of us. We're sleeping well so far on our new king bed! Oh and delivery was a breeze - on time and quick!

If I could write a review with 0 stars, I would. I ended up buying a mattress, bed frame, pillows,…read moreand mattress protector from Mattress Warehouse in Lavale. I ordered a Queen set. On delivery day, I received a queen mattress, a king bed frame, a king mattress protector. The pillows were correct (how can you screw those up). I contacted the store and was told to just put the mattress on the floor, it would be ordered and delivered the following Wednesday or Thursday (I can't remember the exact day). I never got the call the night before for the delivery, so I contacted them the day of alleged delivery and they told me it wouldn't be delivered until next week. It wasn't ordered. So I finally received the correct bed frame, but 2 months later, have not received the mattress protector. I was told the mattress protector was ordered and the manager (Cat, who placed the initial order) said that she would personally put it in the mail and have it delivered to my home when it comes. I have attempted to call Mattress Warehouse in Lavale, many times they do not answer the phone. The couple times they did answer the phone, I was told, its on backorder, or I will have to call the manager, she is off today, and I will call you back. I never received the call back. I have attempted to contact the store at different times of the day, no answer. I have even called every hour during their hours of 10am-9pm-no answer. I have contacted customer service who gave me the number for the regional manager (Winston). Winston has been contacted, I left messages for Winston, Winston never returned my calls either. Customer service at one point told me that the mattress protector wasn't even ordered. I now have the number of another manager, who I have called and left a message for, still waiting on this phone call. Overall, if you would like a great experience and would like the correct sizes ordered, don't go to Mattress Warehouse.

Jonathan was our salesmen, welcomed us as soon as we walked in the door and helped us find the…read moreperfect mattress. He showed us everything in our price range and answered any questions we had! I highly recommend Jonathan at Sleep Outfitters!

Bret was awesome! He helped out with a last minute need! Totally recommend! Thank you!read more

I needed a new mattress, my daughter is visiting, so I took the leap and bought a new mattress and…read morebox spring. I went with the most expensive mattress and plush. Since I've had 2 back surgeries, I need comfortable. I'm pleased to say that I'm very happy and satisfied with the quality. A 12 warranty doesn't hurt at all!

Bought our mattress and frame there. We liked the fact that there was no sale or gimmicks to get…read moreyou to buy their mattress. Our salesperson was knowledgeable and helpful. been less than a week since I received my mattress, but love it so far.