I needed to make extra copies of keys as I am moving to a new apartment. Typically I make key…read morecopies at a Lowe's or Home Depot, but a friend mentioned this place so I had to come see it! First step in, I love it! Tons of people helping customers find what they are looking for. As soon as I walked in someone asked if they could help me with anything, and they quickly made my keys for me. I spent time picking out key covers and carabiners. I'm so glad someone told me about this place. It's much closer than driving to other larger stores and they had plenty of stuff! I also can't say enough good things about every one who works here.

I love a small business. The crew at Maine Hardware are reliable, dependable, and always helpful…read more This is my go to for all things paint, hardware, tools, and even household products and extras I didn't know I needed but certainly make my life on an island easier. And they deliver to the Bay Lines! Awesome store that truly embraces a thoughtful customer-focused experience. Thank you!!!

Came for Daniel and stayed for Daniel. The cat is awesome and some of the staff are super friendly…read morebut the cashier must've been having a rough day because he was super rude.

They're always kind and helpful. They always ask if I need help putting heavy stuff in my car…read more Someone always asks if in need help finding anything. All staff wore masks and the store had 6ft markings on the floor.

I was in that store today looking for 2 different types of hooks for the house. I asked an…read moreemployee; A old man with a large gut, and he brought me to two sections of the store. In the second area he lingered a few feet behind me for a long time after I found the area I needed: which I noticed, thought was strange, and I got the sense that he was trying to be intimidating. Then another costumer needed help finding something so he walked a away for less than a minute. Then he returned & continued eyeballing me. Very obvious and intrusive. After I found what I needed I walked to the front, and when I passed him I said; "You watching me like a hawk?" His reply was "yeah". I've been followed around in stores before, and I really don't like being profiled. But he admitted what he was he was doing which is accusing someone of being a thief by de facto. I'm not a thief, and have never stolen from a business. I voiced my protest to the guy at the front of the store. I really don't like leaving reviews that are negative because it affects everyone there. But when there's a employee who acts like that I'm sure the business owner would want to be aware. I'm almost 50, have never stolen from a business, and really don't like being treated like that.

I absolutely love this place . It is like a trip back in time they have Everything you might need…read moreto get through the day and more. Prices are competitive and it is so fun just to walk around and see what you might find. They staff is great and there is Parking and no floor to ceiling merchandise or big forklifts beeping at you as you shop . If your looking for it I bet they have it . I was so surprised to see how many tools and supplies they had for the project I was doing . They also have snacks and fun items that you did not know you needed. This is my new go to store. I am just sorry I did not find it sooner.

This was my first direct experience using a locksmith. The lock on my storage unit in Saco…read moremalfunctioned and I hired Dupuis to cut off the lock and replace it. My storage location is a 5 minute drive from their store in Biddeford. It took the employee 5-10 minutes to remove the old lock. The service fee was $125 and I think it to be excessive. Comparable fees quoted online in Biddeford range $50-$95. I'm pleased with the service and the result but think the charge was excessive.

They were prompt, showed up when they said they would and re-keyed our lock without any problems…read more I would definitely recommend them to anyone needing a locksmith in the area.

First: Without fail, lately long lines are everywhere. I understand because I also work a…read moreregister. Tractor and Supply no exception to long lines. There were plenty of red shirt employees around in the rear area of the store so why keep people who want to give you money waiting? Second: I had a two for $10 item on sale. There probably six people in line with various items to purchase, it was a wait. One cashier. Finally another employee came up front, maybe someone cross trained. I bought two items on sale for $10. Then it rang up the wrong price but he said "nope, two for $15. I had double checked the sign against the product and knew I was correct. We go back and forth a bit. Like he's doing me a favor he offers to change the price. It's not a favor. It's the principal. No customer likes to wait too long to buy something, and, no customer likes sloppy pricing on merchandise. Bait and switch is not what you want your customers suspecting. Everyone is human, I run a register as well. Your customers bring a lot with them when they enter a store. Whatever burdens that may be on their plates. To insure people want to return I suggest to TS, to watch the front end, make sure if someone hops on a register they don't assume they are right. Isn't the customer always right?

Always friendly staff willing to assist. Great seasonal items. Pet friendly. Good selection of feed…read morefor chickens and dogs/cats. They have sales on carhart items. Good value for your money.

Sadly, to write this review, I had to give it at least 1 star. Over a month ago I ordered 3 special…read moreorder doors through Home Depot for a total cost of just under $5,000.00. Beginning roughly a week before the original delivery date I began to get conflicting email and text messages from both HD and the carrier delivering the doors, Estes. One message indicated I could call to set up a delivery time, when I did that I was referred back to Hone Depot and was told that wasn't an option. The convoluted messages went on for days. I was to be away on a scheduled vacation during the expected delivery time. For 3 days I received messages indicating delivery would be that morning, no, oops, now in the afternoon...over and over again for 3 days-and I needed someone to be there to put the doors inside. Finally, doors were delivered, so badly damaged they couldn't be installed. Back to Home Depot to make arrangements for pick up and credit. HD has the doors, 3 days later-no sign of pending refund...ooppss, the person who was supposed to enter the refund had to leave and didn't do it. Now I am faced with paying a credit card bill of nearly $5,000 when I should have been refunded or risk paying interest on that amount. Last purchase ever from HD. sHAMEFUL SERVICE ALL AROUND

Went to the self checkout for a hassle free, no contact, quick trip to buy a pressure washer,…read moreattachments & a mailbox. Instead, I had some long haired, short grubby looking employee walk up to me while I'm scanning items, look at my stuff and say "wow this is a mess" (about the 6 boxed items I had neatly stacked for easy scanning) and proceed to start picking up and touching my items with his dirty booger fingers. Then he promptly started commanding me to scan items I'd already scanned, once he realized that I already had, he just stood there watching over me until I finished checking out. It felt pretty awkward and kind of humiliating. When I come dressed in business attire, these kinds of employees kiss my ass, when I come dressed in relaxed clothing, I get treated like a thief; granted I'm a 6'2 240lb Marine Corp combat veteran with tattoos only visible in T-shirt's. Either way, completely unacceptable way to treat customers, I certainly felt profiled, I can't imagine how this employee treats people in work clothes like.

My friend and I went into Drillen True Value Hardware at 460 Cottage Road in South Portland, Maine…read more I was in the bolts and screws aisle, not quite finding what I needed. My (very) adult female friend told me she would ask an employee to assist. She went to the counter and asked the young man (with a reddish beard) at the cash register if someone could help us with the screws. The employee called out to another man working there, saying, "This woman needs help with a screw!" Then, laughing, he added in an equally loud voice, "You know what those are, don't you?" The two men laughed, as did the woman who was working the other cash register. Other customers witnessed this exchange. It was an ugly and humiliating display. It was deeply offensive and I'm unsure why a customer (female or male) would be treated that way. There are two things, however, that I am quite sure of. First, she and I, of course, will never enter this hardware store again. Second, we will not be timid about letting our friends and acquaintances in South Portland and neighboring Cape Elizabeth know how Drillen Hardware demeans women.

Not a big box hardware store just a fantastic locale store that has been around for years…read more Knowledgable and personable staff that go out of their way to make sure you have what you need and not more. My wife and I have never had a bad experience here and she grew up in Cape so has been a customer longer then I have. The staff goes out of it's way helping and educating kids who shop there too.