Love the personal bankers here. Very helpful and go out of their way to make sure that everything…read moreis done for me.

Ms. Peña M, Is an excellent employee as soon as I walked in…read morethe bank she had a smile () she helped me to open an acct with O2National Bank she'll took her time in explaining any questions I had. she was very professional, amazing and kind and made sure I didn't leave with any doubts she answered all my questions. I didn't feel rushed at all, you guys ( O2nd National) have an amazing employee. she's a keeper.. thank you Michelle!

People would not even return our call. Was trying to find money to fix our car and could not even…read moreget an answer.

Jesus is fantastic! Extremely helpful & super speedy!! He makes what can sometimes be an…read moreuncomfortable experience easy & fast!! Thank you for great customer service!

I had a savings account I closed today. I applied for a loan with the savings account as…read morecollateral. According to their website and when I called, there's no credit check when you use your existing account as collateral. Sure enough , yesterday I get 2 alerts that there was a hard inquiry on my credit report. I called right away and left a message and never got a response. I wouldn't trust them with any of my money if they are this incompetent.

Do NOT recommend. Had an account for 20 + years. And they seemed to have 'lost' a majority of the…read moreminimum that I kept in there. And can not find it. So I am just out that money now. Closed account.

Regrettably, I lost my van to a drunk driver (with no insurance). Today, I visited Rob and he was…read moreINCREDIBLY kind and understanding with my situation. I am now a HAPPY owner of another van. Rob went above and beyond with the deal and in a timely manner! Thanks LAF!!! You've made the pain of car buying SO MUCH easier!

I deposited a check and was informed the check would be on hold until the funds could be verified,…read morethe next day I went to pump gas and was shocked to see my account in the negative and my card declining. Old seconds team was very swift with informing me the system was updating overnight and unfortunately with the check being on hold it was a very rare error in the system. I spoke with a manager and he informed me they would get the check cleared much faster than expected as a way to make up for the issue. Very satisfied with the customer service.

I would give 10 stars if I could, I have been treated with utmost respect,I have had help from many…read moredifferent people from Maria Paz helping clear funds for a financial transaction I needed immediately, Stephanie Whitney helped me by stopping a fraudulent charge, getting me a new card the same day, even giving my daughter crayons and a coloring book while I was at the Aurora branch waiting for my new card, then Rupinder Kaur helped assist with a important wire transfer. I have seen other financial institutions like chase, etc and hands down old second is the best their is, my expectations were exceeded and old second you are treated as a person not a number

We had a complex issue with an estate account and were extremely pleased with the service we…read morereceived from Ryan Y! He was very thorough, explained everything a d was very patient with us during the whole process! Ryan is a valuable asset to Old Second for sure!!​

I tried to pay a bill from the bank at the bank. They would not take my money! Can you believe that…read morethey want to charge me $5 to get a money order or cashiers check and mail them the payment? What type of Ricky dunk bank is this? My husband and I quit banking with them 30 years ago and they have just gotten worse!

Maria Carmona, thank you so much for helping me to open my business accounts. if you ever need help…read moreto set your business account please come and schedule an appointment with Maria Carmona.

Manuel Ortiz is awesome! I was extremely upset that Old Second was ripping me off by stealing…read moremoney from an inactive account. He kept calm, listened, validated my concerns and refunded my money. The Oligarchs have to stop rigging the game against the hard working people of the world. Thanks Manuel for standing up for me!

Great experience with selling car and having it picked up! Professional and organized business.read more

From the quick response. To the quick pick up. I needed to junk my old car and Sanchez Auto was…read morequick, efficient and paid me for my car in cash. 10/10 would recommend.