I've bought my last two cars from Bryan and for good reason! He's a very down to earth guy, easy to chat with, and is pretty much like buying a car from a friend of yours. He is part of a professional staff at Jerry Haggerty that are set up to pretty much get you what you want in the form of financing, the right car, and great customer service. In my two years of being a customer here, I've had the exact same staff help me both times. I can honestly say that I've found that mythical dealership that you will always buy your cars from. In both my cases, I've gone onto the website to see what they have in their inventory. I tell Bryan which car I want to test drive, and that car is waiting out front when I arrive at the dealership. Both times I've test drove the cars, loved them, and them had financing and was driving my (new to me) car in about 45 minutes. I've also had ZERO problems out of the used cars that I've bought. Seriously the best experience I've ever had in all my years of buying cars. read more

After an initial poor experience with the service department, the service manager was quick to reach out with an apology and assurances that that's not how they do business and we will not have that kind of experience going forward. He was very professional and very courteous. I will be giving them another chance. read more

Went in to potentially purchase a discontinued model. Got a great deal on it, and am very pleased with Joe Ceplecha who sold me my car. Will return in the future and recommend read more

Jennifer went above and beyond with helping me with the extended warranty payment process. A considerable amount of time was required with great results. Very very happy. read more

We bought our car new here and wanted to continue a relationship with the service department but with repeated bad experiences we just gave up. This was a brand new car and the trunk continually leaked so bad that the spare tire well would have 6 inches of water in it and the carpet got moldy. This took 4-5 trips to get fixed thankfully under warranty but the attitudes of the personnel that we worked with were so bad my wife refused to talk on the phone or go into the building. The other issue was an intermittent but common problem with the car in park but getting a 'shift to park' message. After several trips back and forth to be repaired that we were told it wasn't happening. Thankfully GMC issued a service bulletin and we got a new part. This helped for awhile but it still happens to this day. Jump to today-I get cold called from the dealership asking if 'there is any service we need'. I told them I would love to have them fix the gear shift that has not worked properly since we bought the car. The service person I was connected to said that it would be $160 to have the problem diagnosed. The same problem that the car has had since we drove it off the lot. I understand that the car is now out of warranty, the repair is out of warranty, but it was never fixed right and has been happening since we purchased the car. Doesn't feel like this dealership stands behind its vehicles or its repairs and from the tone of the person I spoke with today doesn't seem to care or want our business. Remember you called me.... read more

Jerry Haggerty Chevrolet - One of many times we found water in the trunk of our new car. - Car Dealers Near Me - Glen Ellyn, Illinois

Jennifer was great at keeping us up-to-date on the progress on the service of my vehicle.

Mike listens to customers needs. His positive attitude and interaction with us keeps coming back to him for new cars. We have purchased cars from Mike for over 10 years! Thank you! The Kosmach Family read more

Everyone was great! Bryan is the best!! Staff is so kind and courteous!! Will definitely be a jerry Haggerty customer for life!

I had a wonderful experience buying my Camaro here. Everyone at the dealership was super nice. Love my car read more

Jerry Haggerty Chevrolet - Camaro - Car Dealers Near Me - Glen Ellyn, Illinois

Mark provided an honest assessment of what was wrong with the car. I value his opinion.

As a retired fleet manager (10-15 vehicles) I come into a car buying and trade-in experience "with an attitude". At Haggerty, I was quickly disarmed with a DIRECT discussion with Sales Manager Joe Daddino that got me to a price better than other dealers in less than two minutes. No games. All the many details involved with the new car delivery and the trade-in of my 7-year-old Chevrolet were handled by Joe Ceplecha - warm hearted, relaxed yet knowledgeable, professional and effective. My time was honored. Of all the car-buying experiences I've had over the years, this stands out as especially positive. The people working here seem to enjoy working with each other and enjoy what they do. So that set the tone and it set a positive vibe for me and this car which will be with me for a long time, with the grace of God. read more

Had a pleasant experience there buying a car- the salesmen are respectful and not pushy. Joe Ceplecha worked with me all the way throughout the process and made sure I was comfortable with my purchase- very knowledgeable about the vehicale and very kind. They have good options and keep their used cars in good condition. Would highly recommend, especially since they were great and patient at answering my questions and wanting to make a deal!! read more

After it sadly was struck by road debris, Haggerty's attached body shop and Vette Techs made my car as new again - no sign anything ever happened - and took care of everything directly with my insurance. As an enthusiast and avid "showcar" detailer, I dropped off my pride and joy feeling terrible and upset about my random bad luck. This dealership just magically made everything right again. I was ready to be noticing a paint repair every day thereafter - annoyed by what had happened for the rest of my ownership experience - but when I picked it up I was shocked to see how perfect it was. I put it out of my mind and went on enjoying my car like nothing had ever happened...and in the end I was barely even inconvenienced by the process. I've rarely experienced such a world class repair job and empathetic red carpet service. So glad I took my car here, even though I had no idea what to expect. Oh, and they've been great for fast oil changes as needed - I don't trust anybody else now whenever this car needs a basic service. Top notch save! read more

I had a great experience here, which is rare for me at dealerships because I'm honestly terrified of aggressive salesmen. But everyone here was so relaxed and non-pushy and I was comfortable with the process. I came in to test drive a Subaru WRX STI and had absolutely no intentions of buying it (I even left my trade-in car at home specifically so I wouldn't be tempted). But the price was too good, and of course I loved the car. I felt like I was treated fairly, and I was really happy with their trade-in price of my old car. Huge thanks to Ryan and everyone else there! The car is a blast!! read more

Jerry Haggerty Chevrolet - Car Dealers Near Me - Glen Ellyn, Illinois

Friendly. Knowledgeable. Part needed to remedy recall was not in stock, something the scheduler should have checked before giving me a time to come in. Keith procured what was needed. My car was fixed and washed that day. read more

I have only had 2 great car buying experiences in my life, one in the 1990's at CarMax and the other, with Haggerty. Both were great experiences and the efficiency was about the same but there was one major difference. Haggerty made it personal! Was doing my research for a Silverado 1500 and visited several other dealers all of whose were charging more than the MSRP. The latest being Kays Chevrolet where they up charged an additional 10% over MSRP. Stay away from those snakes. The minute I walked onto the lot I was greeted by Joe C (sales person) and right off the bat, I could tell, this was going to be different. No pressure, go tricks, no venomous snakes! Paul was very knowledgeable of the truck we were interested in and made sure we knew all of the differentiating factors between the various trims. We pulled the trigger and decided to go with a model we needed and wanted. Michael Haggerty showed jumped in and Again, I had a warm impression from Michael and not once did anyone try to bamboozle us, pull the rug out from under our feet, pressure us into buying warranties we didn't need or other products and services we did not want or need. Instead, Michael laid everything out in front of us allowing us to make an informed decision. Mike was straight to the point, showed us the numbers that actually made sense and not only earned our business, but our respect. The whole process of buying the vehicle from Haggerty was pleasant and I will be returning! This was one of those experiences that will set the bar for future purchases! Thank you Joe C and Michael Haggerty! You both have not only earned our business but you have earned our trust and respect! Thank you! read more

Beautiful truck. Conscientious sales person. No wasted time during process. read more

I finally figured out how to do do this! I was very pleased with my service representative and the service my car was provided with at Jerry Haggerty's of Glen Ellyn. I was smart to return to where I purchased my car and plan to continue going there not having had a very good experience at a Dodge, Jeep facility closer to my home. It was well worth the traveling and my car found its home away from home! My coupons were honored with discounts provided and my car was topped off with a great wash! Thank You! read more

Jerry Haggerty Chevrolet - My purchase day at Jerry Haggerty's!! - Car Dealers Near Me - Glen Ellyn, Illinois

I came in as a single mom (of 2 young boys) with so much stress and worry about having to purchase a "new" car, because my old car was extremely unreliable, which was severely impacting our daily life. Goose helped make my experience VERY easy and Scott the financing manager put my mind at ease. They went out of their way to help me get the perfect car for my family and put me on the right track with my financial (not to mention mental) well-being. I cannot say enough how much these gentlemen helped me during my time of need. They are compassionate and were a pleasure to work with! I will definitely be coming back and referring anyone I can to them! read more

Jerry Haggerty Chevrolet - My "new" 2006 Ford Freestyle! - Car Dealers Near Me - Glen Ellyn, Illinois

One of our housemates bought a used car here less than a month ago. The water pump went out first--after two days-- and she had to appeal to the implied warranty documents to get them to agree to cover it. (He referred to the $350 cost as the equivalent of "a happy meal" for him...but she had to insist before he finally agreed). A day later she had problems getting the car to shift properly. She texted her sales person, Bryan, and he simply said that the transmission had been checked and was fine. Today we walked in with a $3500 transmission repair estimate. While the credibility of the estimate is still uncertain, the conversation with Chris, the used car sales manager, could not have been more combative and demeaning. He referred to her as proud (intimidated is more like it) and told her that she should have contacted him instead of Bryan if there really was something wrong. Everything was her fault. This is the first time she has done this. They will do their own inspection Monday but they have already displayed a new low in customer service for me. I won't be buying something there. read more

My daughter Bri took her 2011 Equinox there for service work. Rich Morton was very helpful. He told her what it needed gave her a price and fixed the issue. He is a man of integrity. Thank you very much for your help with my daughters Equinox. We will definitely recommend this service department!!! read more

This is a review of the Collision Center/Auto Body shop. I was in a fender bender (someone backed into my van) and this was one of the places I could take my big rig in for repair. I have always owned a Honda or Toyota, so going to a Chevrolet shop was something I had never done. They were so good at taking care of me, I could give even more stars! First I took it in for them to do the estimate and that took about 15 minutes. Then I scheduled my date for drop off. When I arrived, they called Enterprise for me and they came and picked me up. The area that was fixed looks brand new and they finished earlier than their estimate, which was great because I hated the vehicle I had from Enterprise. A bit of advice....do NOT rely on your back up camera to see everything, because you can't see everything, like a vehicle coming from the other direction (I'm a living example of this). Thanks for the great repair Jerry Haggerty! read more

First time at this dealer and it is very close to my home. Pulled in got greeted immediately by the service director. Got sat down with a service consultant. Repairs were performed while I waited. The added bonus was the excellent wash. read more

Working with Ryan Lewin and the GM Chris Lewin Sr was by far the most uncomfortable and unpleasant customer service that I've ever experienced. They were bullies, aggressive, abrasive, and lacked customer service skills. I was looking at a CPO 2016 Malibu Premier that was listed for $21,900 on their website. Now when you're looking at a used CPO car, you shouldn't have to pay extra for the CPO warranty; it should be baked into the price of the car. That's the definition of a CPO car. But according to Ryan, in order to get the CPO warranty, I have to pay $1,000 for it. Now this wasn't my first time visiting a dealership and I'm knowledgeable enough to know that this isn't how CPO warranty and CPO cars work. The only time when you've to pay for warranty on a CPO car is if you're looking to get an extended warranty. According to Ryan, other Chevy dealers in the suburbs operate the same way: their Internet price doesn't include CPO warranty. I'll get into this later about how he was wrong and lying about this. So if I wanted to get the car with the CPO warranty, I would be looking at $22,900. Ryan offered $21,700. He asked what I was looking to spend. When I responded that this is on the higher side of the cars that I'm looking at and I was actually hoping to go no higher than $20,000, he became ruder and more abrasive. His tone of voice and mannerisms were so abrasive and authoritative it was almost as if I was being disciplined for checking the car out because it was a couple of thousands above what I was hoping to spend. The real shame is that I didn't mind spending extra for something that I think would be worthwhile. After a torn ligament in my right foot, some cars just don't agree with me and would exacerbate my pain, but the Malibu was comfortable. I also needed a car soon because I was moving to the suburbs and needed a car for my job in social work. So Ryan lost a real potential customer because of his awful attitude. I'm not someone who likes confrontation; I avoid it at all cost. But the exchange had gotten so uncomfortable because of how strong and abrasive Ryan was coming across that I had to tell him off that I didn't like how aggressive he was talking. He backed off a bit in how abrasive he was coming across, but alluded to me coming out to see a car that was a couple of thousands above what I was hoping to spend. He was still hung up on that. If you're reading this, Ryan, here's the deal: It's understood to the public that the advertised price of CPO cars includes CPO warranty. So I came out to your dealership looking at a car that was supposed to be $21,900 including CPO. And like I said, it wouldn't have been an issue for me to spend a couple of thousands higher if I think it'll be worthwhile. But do you think that I, or anyone for that matter, would feel safe in purchasing a CPO car from a dealer who tells them that CPO warranty is $1,000 extra? You lost my trust at that point. When I told Ryan that I needed a ride back to the Metra just like how I had gotten a ride from someone at their dealership earlier, he said that they're short on staff, have 20 deliveries today, and that the guy who picked me up from the Metra station came in at 3pm and already left for the day. Yeah right. It was only 4pm! A 3-year-old can tell a better lie than Ryan. And to top it off, Ryan said, "You know, we're not a car transport service company." This is downright rude. I asked to speak with the GM, thinking it would be a more pleasant exchange. Little did I know that he was standing a few feet behind me. He was just as rude and abrasive as Ryan, disciplining and telling me off for checking out a car that was a couple of thousands over what I was hoping to spend. Like father, like son; the GM was Ryan's father. I reiterated that I wouldn't mind going over my budget if I thought it was worthwhile. So Ryan asked if I would buy the car for $21,700. I said, "At this point, even if I'm looking to get this model, I wouldn't buy it from you." A dose of reality to Ryan: Get out of the shadows of your father and into the real working world. If you keep this attitude, no employer would ever hire you. I called a Chevy dealer in the suburbs to clarify what Ryan had said earlier about all Chevy dealers in the suburbs not including CPO warranty in the price of a CPO car. The Chevy dealership clarified that this was not true at all. I made this call in Ryan's presence when I was heading out the door. I did get a ride back to the Metra. And with the guy who picked me up from the station earlier - the same guy who Ryan said had left for the day. This young man probably worked in the Service Department. He was a really, really pleasant gentlemen. If you're reading this, I wish you well in all that you do and thank you for being you :) I never leave Yelp reviews, but this was such an unpleasant encounter that I have to. read more

I recently had issues with our Saturn Aura regarding passing Illinois Emissions. The Service Department worked very hard to get the computer to get all the sensors into the "ready" status. With their help, we were able to pass Emissions. Both Keith and Chris went above and beyond to make sure we passed the test and kept us informed on a daily basis relative to the status of the car. Both of these guys are very honest and trustworthy. We've been very pleased with the Jerry Haggerty Service Department and highly recommend them. read more

I scheduled appointment today to check my Spark and really liked this place. Clean and large waiting room with good WiFi. Fast service, no push to sell you something you don't need, friendly and professional people. Highly recommend this place. read more

This review only concerns one time only visit and repair to this establishment. I went there for a fuse change that work with the radio and the door ping. there are three places where fuses are kept in my 2009Buick Lucerne. The one for the radio was underneath the backseat and said it required much labor to change. Well does $320 seem fair to change a fuse for a radio. It doesn't to me either. read more

Let me start off that I liken car buying to root canals. I have the worst anxiety when it comes to it and rather have my teeth worked on. No joke. There is a bunch of stigma that surrounds this industry. Mike Haggerty and the rest of the guys I dealt with forever changed my opinion of that! Purchased a 2014 Chrysler 200 on 5/25/16 from Michael Haggerty. Bar far the most pleasant, no nonsense purchase of a vehicle I have experienced! The entire staff was warm, answered all of my questions and made my time there, dare I say, enjoyable. Every person I encountered (sales, management, finance) throughout the process was very kind and engaging. I never felt like I was being "sold" (yet I drove home in a car???). I can't say much more than that. These gentlemen are the greatest! read more

After a previous bad experience with a salesperson was in for service and struck up a conversation with Bryan Lewis. After months of trying to trade in our Traverse before the timing chain went (common issue not xovered for some unknown reason) we finally made a deal for a 2017 Malibu. My husband and I worked with Bryan to find a car that put us were we wanted to be and with features we are enjoying. We will service here ztill and liekly buy again when we are in need. read more

Jerry Haggerty Chevrolet - Car Dealers Near Me - Glen Ellyn, Illinois

Excellent overall experience! Mike was friendly and helpful, always worked hard to help me get my questions answered. He took extra time and care to make sure everything went smoothly. I really appreciated his effort in establishing a positive relationship throughout the process! read more

Here to sign my life away , I've done business with these fellas for over 10 years , just bought a new vehicle from Mike Haggerty , walked me thru the process of this purchase friendly fun and over all great experience and there service department rocks also !!!!!!! read more

Jerry Haggerty Chevrolet - Car Dealers Near Me - Glen Ellyn, Illinois

I absolutely loved our Sales Associate! I dread car buying like literally hate it but with Chuey it was different. He instantly gave me a feeling of calm. His quiet non pushy nature was refreshing. He was able to answer my questions with confidence and if didn't know something he asked someone else (thats true intelligence). Best experience hands down I have EVER had. read more

After my experience with Kingdom Chevy. I have to say I was pretty jaded. Then came Ivan and Scott from Haggerty Chevy needless to say the service was incredible the deal was awesome and they made me change my opinion of car salesmen. I love my 2014 Chevy Cruze. If your looking for a great deal and awesome service please go here. 5 Star experience Anthony S- 2014 Chevy Cruze read more

Brought my Volt in for service, heat issue on the 2015 model, it was covered under warranty and they replaced the water heater pump. Only took about 2 1/2 hours so I waited there. Enjoyed the coffee and 5G internet. The employees were friendly and I plan on having any future service here. read more

Last week my wife and I had to get her car checked out by our local mechanic. After he looked at our 05 Cobalt, he informed us that the car went to the big pearly gates above. It was done for. After panicking for what seemed like forever, My wife informed me that she is going to give Jerry Haggerty a call since she actually got the 05 Cobalt there back in 09. She informed them that we legit had no money down, with the holidays coming up this was going to be impossible to get anything reasonable. Jerry actually answered the phone and said to come on in as soon as possible. My wife did just that. She went in and said this is what we could afford, anything but a 2 door car, and something safe for our son who is 7. I was working and waiting to pick up our son from school and I got to the dealership about an hour after she was there taking care of business. In that one hour that I was gone, she found a 09 Impala, less then 43000 miles on it, got financing, and we asked for a monthly payment of 200, they were able to do 230 for us. Mike Haggerty was a gentleman if I've ever met one. He was so kind and so compassionate towards our situation. Felt 100% at home. Mike, who helped us with the loan was so funny and personable. Plus the fact that they let our son go into the waiting room and let him watch television kept him happy!!! and we all know Happy wife, happy life! My wife's family has gotten several vehicles from Jerry Haggerty and they know us by first name now. It is a great place to go to and I would recommend it to everyone! read more

This place is horrible !!!! I bought my first car here and they made my experience awful. I felt rushed and they didn't explain much. When it came down to signing the paper work the guy was talking super fast and I felt like he was not friendly. I would not recommend this place to nobody. They are rude and not helpful at all. The service department sucks also. I went in to change a part and I wasn't even acknowledge when I went in. The two gentlemen working there would just pass me by. I had to go after one and explain to him that I'm here for an appointment. read more

The service department at Haggerty Chevrolet is great! I called ahead for a front bracket on my Equinox; the whole ordeal including drop off and installation was ~10 minutes. I went around 5:00 P.M., and John (Service Advisor) was really proactive about it. Those guys are awesome! Easily 5 stars for this encounter... read more

I recently purchased a pre-owned vehicle from Jerry Haggerty Chevrolet. Though they are a Chevy dealer I found an immaculate Chrysler Town and Country they had on the lot. The car was clean as a whistle and just what i was looking for. The salesman was super friendly and low pressure. My wife and I decided to purchase the vehicle and took delivery that very night. Their finance department sharpened their pencils to find us a great rate. Here's how they made it right......The van was missing a remote and headphones for the audio/video system and they special ordered the items for me. Now this to me is 'going the extra mile' to satisfy a customer. You should know that they hand pick their used vehicles and only stock the cleanest of the harvest. I would definitely shop here again. read more

I purchased a Toyota Highlander over the weekend and it was such a great experience! Buying a car is usually such a pain, but I did my research on this car and haggerty and their team really did have the cheapest price for their Toyota. Other than the price the staff was friendly and professional. I dealt with Joe Ceplecha and his sales manager Tony. They really helped me get the deal done for this car. They were patient with me as i came in twice to make sure this was the car for our family. They had the car cleaned and ready for when i arrived and we worked out a really good deal. The dealership was clean and everyone had their mask on properly. I would recommend anyone who is in the market to really consider them and Joe for their next car buying experience because even after buying the car Joe reached out and made sure I was happy and wanted to know what the wife and kids thought of the new family car. Really really happy with the overall experience!! Thanks guys!! read more

Just got another great deal on new 15 Chevy Malibu lease for an everyday driver for the wife from Tony Volturo at haggerty Chevy. Can't say enough good things about tony and the dealership!! I purchased a certified Chevy traverse from this dealership and like my 2 other purchases got it below market value and got the value I was looking for on my trade!!! It pays to look around but make this your dealership you purchase at whether it be new or used. I can highly recommend Anthony Volturo as a salesman because he follows thru on your needs and makes the purchase as smooth as possible. read more