Anyone on the fence?? Plaxia cared for my mother, Virginia aka "Sam" for the last 7 months of her…read morelife, which ended on Dec 29, 2025. I have nothing but gratitude and respect for Chip and Eden. It truly is top down management, the philosophy they have carries through to the staff. the belief that the normal "Hospice cocktail" is the last resort, is what made me appreciate how they cared for my mother. It is care and kindness over medication. My mother felt like she was truely at home, during her stay. They always had her comfort in mind. I can tell you she was not an easy person to please, and could be nasty at times but she really loved the people and her stay at Plaxia, thank you

Plaxia Care Group Home offered wonderful TLC to my 80-yr old sister in law who suffered from…read moreDementia. The owners Eden & Chip are compassionate individuals who are very involved in the day to day care. The staff are amazing, always attending to the needs of the clients and the families visiting. Staffing levels and food services are also great--its a happy and 'homey' environment. I am a RN and did lots of research before finding Plaxia. It was the perfect spot!! If you cant visit, there is a home number to call which is always answered* I cannot recommend Plaxia enough **

I strongly recommend exercising caution before providing any deposit to Right at Home…read more In my case, a deposit that was described as "fully refundable" was not returned, even though there were no ongoing services, no regular care schedule, and no documented balance owed. When I pointed this out, the owner, Shawn Slatter, did not engage with the actual language of the contract and instead relied on vague and inconsistent interpretations. Despite repeated requests, I was never provided documentation supporting the forfeiture, and the key factual issues I raised went largely unanswered. Meaningful engagement only occurred after I contacted a government agency. Even then, the company continued to rely on unclear contract language, leaving litigation as the only remaining option. This is an impractical route given the cost, resulting in the company retaining funds without contractual justification. What concerned me most was the owner's statement that situations like this arise multiple times each year. For a company working with elderly clients and their families, that pattern raises serious ethical questions. Transparency and fair treatment should be standard; that was not my experience. Separately, the service was initially presented as charging higher rates to ensure quality caregivers, and rates were even increased shortly after services began. However, multiple caregivers shared during service that they were paid minimum wage. Given that we were charged roughly three times minimum wage, this suggests that most of the client fees went to line the owner's pockets. Employees also claimed that the owner was hostile and unfairly retaliatory. The result was frequent turnover, with better caregivers leaving for more fairly compensated work and overall service quality declining. This also raises serious ethical concerns about how the business represents itself to clients and how it treats its employees.

The caregivers are good. The problem is the company has a HARD time covering weekend shifts for…read moresome clients...not acceptable. Clients depend on their Home Healthcare Co. to provide the care they contracted for. If you value consistency when it comes to your needs being met...keep looking. Just sayin.

If I could give them more stars I would…read more If you are going through a caregiving journey with an aging parent or loved one, hands down comfort keepers was one of the best choices we could have made. Caring for a loved one in your home is an all hands on deck sort of situation (depending on the needs of your loved one). In our case it was anyways, and there were some aspects of caregiving that were beyond our capabilities. We met with a representative and discussed needs and expectations, what they could and could not do and they matched us with a couple caregivers who were absolute angels on earth. The time they spent in our home was MORE than appreciated and worth EVERY PENNY. Our loved one looked forward to her visits with Michelle or Mickie each week, and the companionship and expertise that they showed her (and us) was undlessly appreciated. I can not thank them enough, and can't tell you, if you are starting your journey caring for a loved one, get help. It does take a village and comfort keepers can be part of that village.

Needed help regarding an elderly uncle. They were unable to help but gave a couple of…read morerecommendations to companies that might be able to help. Very nice staff! Super helpful and caring! This reflects positively on their company and how they would treat your loved one.

I spoke with Ms. Kawedo from Felicity and received and was given so much useful information. I am…read more43 years old and have no previous experience with hospice care so I had so many questions for her. I really appreciate the fact that she was very knowledgeable and patient with me. She was very pleasant and understanding. Thank you

From the owner: Our Las Vegas hospice is dedicated to providing quality end-of-life care to our patients. We…read morebelieve in an approach that provides the essential physical, emotional, and spiritual care to our patients. We also provide two outreach programs: Palliative Care Plus and Bereavement Outreach.

My husband age 66 had a catastrophic brain stem stroke in January 2024. He was in University…read moreMedical Center for about 6 weeks, then 6 weeks in St Joseph's Rehab. We were connected with Ideal Home Health by our social services professional. Right away we had coordination of visits by a registered nurse, physical therapist and home health aide. The communication has been warm and helpful throughout. Our nurse, Clarissa, is a true angel of mercy. We needed guidance on the tube feedings, skin care, and other nursing related tasks I had as a new caregiver though I have been an RN for years. Taking care of someone who just had a tracheostomy removed and needs constant attention is pretty overwhelming. Clarissa had ideas for us which we use even now. Her clinical skills are amazing. She obviously cares deeply for the clients in her care. If there is a schedule change we are always informed. We recommend Clarissa wholeheartedly! Tim, the physical therapist, is very knowledgeable and patient. He taught my husband some great tactics which have led to my husband's gradual improvement. Tim means so much to us. We met Julianne, a home health aide as well. We had arranged for a part time caregiver by the time Julianne visited, so we did not continue with her but she is a nursing student who shows lots of passion and caring. Sue from the office has always been responsive to us. Ideal Home Health is the agency for you as you transition a loved one home from the hospital and we are eternally grateful.

I have used their services many times over the last 2 years and have never been disappointed. The…read morenurses are always nice and on time. Kathy always make sure I am well taken care of. Highly recommended, Best home care agency in Las Vegas. Make the call and get the help you need!!

After communicating with Nina I got her help and she was very pleasant. Thanks for your helpread more

I recently signed up with hearts of passion services for my grand father and they have offered…read morenothing but the best care services. I have been through a few PCA companies and this is by far a really good company. I highly recommend anyone who is looking for a good caring and loving PCA company for there loved one to try this company out. You won't be disappointed.

I cannot recommend Senior Helpers highly enough! From the very first interaction, their team showed…read moregenuine compassion and professionalism to both our family and my elderly in-laws. Our caregivers, both Sofie and Evelyn are truly exceptional--patient, attentive, and highly skilled. They treat my in-laws like family, going above and beyond to ensure comfort, dignity, and joy in daily life. Whether it's helping with personal care, engaging in meaningful activities, or simply sharing a laugh, they made a real difference in our day to day lives and truly became family. Communication with the management team is outstanding - always responsive and transparent. If you're looking for trustworthy, heartfelt senior care that truly puts loved ones first, look no further than Senior Helpers. They've given our family peace of mind and have made this transition one of the best decisions we've ever made. Thank you from the bottom of our hearts!

very kind caregivers , and management. always willing to go above and beyond for the seniors that…read morethey help.

They have truly dedicated staff and owners -making sure they are always fully staffed with…read morequalified and big-hearted caregivers! Always covering shifts if caregivers have family emergencies of their own

Thank to Denise for her attention and care in making sure that we had the right people to care for…read moremy Mom. She even came to the house at 11pm to make sure the new person was introduced properly to my sister and I. We are very grateful for the care provided that allowed us a chance to rest ourselves.

There are some people who just always go above and beyond; not because they have too, but because…read morethat's just who they are. Alan and Teri Hughes are those kind of people! Alan and Teri genuinely care for others and want the very best for everyone. Thankfully for my family, and the many others the Hughes help, Alan and Teri own and operate a business, ComForCare - Henderson, that is all about serving and helping others in need. Our family was in need to have professional caretakers for my father-in-law residing in Las Vegas while we resided in another state thousands of miles away. After working with another company and finding that company to be unreliable we thankfully found ComForCare - Henderson and the Hughes. From the moment we contacted them they were immediately doing everything they could to help us. In fact, they were at my father-in-law's residence within a couple of hours of our first phone call. Their regular and detailed communication helped us gain confidence and establish trust in their knowledge, services and abilities. Alan, Teri and their team quickly responded to requests and assured my father-in-law was being cared for, as well as receiving the attention and services needed to be safe, healthy and happy. There have been so many needs, tasks and situations they addressed and resolved that were beyond what we could ever expect them to do, that I feel guilty for not paying them more than we have. Additionally, they have been invaluable as advisors in this unfamiliar and unexpected process, helping us navigate every step and turn along the way. We could not have been more blessed to have connected and receive help from Alan and Teri Hughes!!! Our family unequivocally recommends ComForCare - Henderson and the Hughes for anyone in need of professional caretakers for a loved one!

Hired them for demetia care since they indicated they had extensive training in that area. Staff…read moredid not know how to deal with the dementia client. They were then reduced to just providing a safe environment for a few hours of respite for the family and they were unable to provide hot meals for lunch except one time, otherwise the client was fending for herself while they watched so the family had to make sure plenty of leftovers were available to reheat. They did not take client to scheduled appointments, only did light cleaning once in three weeks and did not help client dress appropriately. Completely unable to trust this company with the care of my loved one. Ultimately, they were observed siting in a chair on their phones while the client was left to their own devices or they would watch tv with her. They marketed themselves as being able to provide an enriching cognitive environment with activities specifically for dementia clients, that was never provided and their staff would ask the family what they should do with the client or how to tell if the client needed anything. If the family did not provide ideas, then the staff just sat and watched tv with the client.