The service was excellent and very professional…read more My safety and comfort were their primary concerns. Transport to and from my home to my Doctor's offices was on time and excellent!

I need medical transport for a minor procedure, yet I was not allowed to drive as anesthesia was…read moreused. Reliance made it so easy to schedule the pickup. They arrived on time was very professional.And I felt very well taken care of. Highly recommend!

Took great care of my brother. He had a problem during transport. They were better than the…read morehospital in recognizing He wasn't ready for release. They turned around returning him to the hospital where he later passed.

DO NOT USE THIS COMPANY!! They would receive a '0' if it were possible here!! They were to pick up…read moremy brother from a nursing home facility to transport him to his VA appt for a place to live and receive nursing care. He had a 7am appointment for this with US Vets. The ride was scheduled by his case worker. When my brother was discharged from the facility he waited and waited and they never showed up. He was found deceased the following morning not far from where he was supposed to be living and receiving medical treatments after attempting to use public transportation (the bus system)to get to USVets When I called Daniella at MedLife all she could do was loudly make excuses for them not showing up to pick my brother up! Not once did she express condolences for the loss of my brother's life. She rambled on and on about how it wasn't her fault because there "system" broke down and it's not her fault. If you don't want to lose your beloved family member due to their negligence then DO NOT USE THIS COMPANY!!!

This is one of the best medical transportation services in vegas professional and safe drivers.read more

I have never used a medical transport before and needed to get my mom to a doctor appointment but…read moreshe couldn't get into my car. We were apprehensive but decided to call GMT. Thank goodness we got Matt who was very kind and so nice! He put mom at ease and they talked the whole time. They are not cheap but we were so happy to have Matt's help. He treated us like family. Thanks Matt!

Very nice company to work with! Very careful with their patients and great customer service!read more

Great team environment with awesome leadership! Open and honest communication is the number one…read morepriority in everything that happens at MTC. Everyone goes above and beyond to support the needs of the customers.

I was driving along I95 southbound at 1045 hours on Monday June 21, 2021 approaching the spaghetti…read morebowl going through the S-curve when a small maroon colored vehicle speeds past. The vehicle passes us 15-20 miles faster, crossing among the four lanes (including the POV lane) and winding up back in the POV lane. It has the Wellness Transport logo on both sides. Unfortunately, the driver was driving so fast and changing lanes I couldn't identify who was driving. I would not want to have my loved one transporting them anywhere. And you should not, either. If I had still been in uniform and on duty at the time, the driver would have been cited. GET IT TOGETHER, Wellness Transport!

I originally looked up this company's page to get a phone number to report one of the drivers. But…read moreafter seeing that there was already another review complaining about this company's bad driving, I decided to leave a review myself. I saw a woman driving a Wellness Transport van with the id MV 6152 on the 95 in Henderson. She was swerving in and out of the lane lines, was crossing multiple lanes without signaling or making sure the lane was clear, almost rear end someone a few times, and nearly side swiped my truck twice, among other things. I thought for sure that she was distracted or on her phone. But when I looked inside her car, the driver was staring STRAIGHT AHEAD with both hands on the wheel. I even took a picture of the van just because of how terribly she was driving. I can't imagine trusting this company with a medical transport. This company has no business operating if all its drivers are this bad.

AMR puts on training called "stop the bleed" this training is real world life saving training they…read moresupply for free. They trained my whole family for free and included training on Tourniquets, Isralie Bandages, and rolled gauze bandages, all for free. Thank you AMR, thank you for offering the public such valuable life saving training for free.

The ride was fine but the billing is problematic. And when I called the first time I was…read moretransferred not to the department I needed but a customer service review -big mistake on their part, haha. I called again they basically told me that their records were wrong but they couldn't fix them. and I have to deal with the insurance mess caused by their incomplete records. Because I want to do that or should have to?!?!?!!! We will never take them again. I don't care if the hosptial calls them. We will wait for someone else.

Everything they should not have drivers eating while driving. I had a driver that was on the phone…read moreand driving with her knee while eating her lunch. I don't know about anyone else but I just think that's dangerous.

I rely on medical transportation to get me from my rural home 60 or more miles to providers in the…read morecity. This company sent a van a month ago with a transmission that was slipping and making horrendous sounds. The driver back then said the company knews the issue. I did respond how unsafe that was given a 30+ mile drive through desert on a highway with 70mph speed limits. We'll, today that same van was dispatched to drive me the 60+ miles home.... we made it less than 3 miles before the vehicle broke down. To make matters worse, it is over 100° here in the Las Vegas valley. I called Medical Coach to complain that they had that van on the road. She retorted that I had never been in that vehicle so I was wrong. The driver today said that van has had issues and he was warned about it. I told her then their fleet needs attention. She then told me to find another way home and hung up on me, cancellung my ride. I am extremely disappointed that a company that is entrusted with our safety and wellbeing thinks saving a few bucks on maintaining their vehicles is more important than their clients safety and wellbeing. Sadly, I have limited choices living in a rural area.

I have booked medical appointments with MTM and over and over. Missed appointments several times. I…read moreeventually have had to take taxi's. Filed a complaint because I had to shell out money out of pocket, yet again. Hopefully they will get their act together. Otherwise, they just need to be removed and other transportation used. Horrible service!! Your asked to book your appointments in advance FOR NOTHING!!

Horrible service. They have black women answering the phone with nasty bad attitudes because they…read morework from home and don't want to answer the phone. Also they ask questions not required violating my hippa rights and leave me stranded at hospital when I book a ride to and from my appointments. At this point I'm going to have to file a lawsuit because this is affecting my healthcare when I'm missing appointments because of these nasty attitude and unprofessionalism breaking hippa CA laws in order to book a ride. Entire staff that got an attitude need to be fired. They staff don't line you they will cancel your rides and leave you stranded when my medical plan payed for my ride

I would never recommend this company!!! Stay far away! I witnessed this driver recklessly putting…read moreothers safety in danger!! I was on my typical morning commute to work and he passed around me on a left shoulder (not even a driving lane) to get around me causing me to slam on my breaks and veer to the right. After that, we traveled several miles down the highway to eventually end up right next to each other. Only difference is that I did not put anyone in danger and risk any kind of accident or injury to others. How can you be a transport company and drive so incredibly unsafe and selfish?!?!? I have photos of the older man in dark rimmed glasses driving the gold colored Hyundai with a handicap license plate if you would like confirmation. I don't see how to add the photos here.

I love Vip there A Great Tranportation Service Always on time open up your doors for you Walk you…read moreup to your appointments and open doors to make sure you get in the appointments the Drivers Are Wonderful And I love them All the Drivers But My Two Favorites Are Lon And Chris But I Really Love this Serives I Became Disable not be Able to drive and this Service is Absoulute Excellent

Terrible disgusting care. I've been home a week and a half and had no shower. One nurse came to do…read morean evaluation. I have a torn ACL I'm unable to get in and out of bed and nobody cares about me at all. I've left here to stink and rot.

Professional, personable company that has excellent Nurses and Physical Therapists. I highly…read morerecommend Greg as your Physical Therapist. He works dilligently to get you in the best shape possible in caring and highly knowledgeable routines. Angela was a great nurse and I would use her again.