I have been coming to Durbin Nail Spa for nearly 4 years and words cannot describe how great my experience has been. They had a wide selection of colors, polish types, and add-ons that can basically guarantee you get what you're looking for. I'm very Type A and very picky, the artists I've worked with have always been so patient, kind, and eager to make sure I walk away satisfied. The place is always clean, and I love what they've done since moving to their new location (conveniently next to Ulta). Jenny in particular has been my go-to for 3 years now. She is gentle, thorough, quick, talented, and friendly. I can trust her to do my usual (plain nude) or something fun (mini designs or different colors) without feeling anxious about not liking the final result. Honorable mentions to Jay and Tony too! They are reasonably priced, and the 2x they have changed their pricing, they gave me a heads up a month or 2 in advance so it wouldn't be a surprise at my next appointment. My nails have never been healthier since coming to Durbin Nail Spa, even though I've been getting my nails done more frequently than ever before. read more

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I would not recommend this salon for teenagers. My daughter has small hands and feet. they charged my 13 year old daughter 45 dollars for gel polish on her toes !! no pedicure, just gel polis...her nails with color tips were $70. read more

Durbin Nail Spa - This cost $45..no pedicure,just gel polish - Nail Salons Near Me - St. Johns, Florida

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Do not take your young child here, the nail tech that we had for my daughter's very first pedicure ruined her first time for us. She was incredibly rude, was extremely rough with my daughter telling her multiple times to sit still, which she was sitting more still than most adults. She had the audacity to say "if I can do her nails I can do anyone's and I deserve a prize for this". I will never step foot in this facility again and I will make sure all my friends with children do not either. Please get rid of your children's pedicure chairs if you aren't able to handle a child! read more

I will not recommend this place my first and last time here. Manicure and pedicure the service was normal ok but the product that they used is very cheap. I had just regular nail polish and they started came off next day by the third day looks so terrible. read more

Durbin Nail Spa - Nail Salons Near Me - St. Johns, Florida

Amy did an amazing job on my daughter Abigail's nails. I've gone here before myself and they always do a great job! read more

Durbin Nail Spa - She hand painted the art on her nails!! 5 - Nail Salons Near Me - St. Johns, Florida

I'm new to this nail salon, and today was my first experience. I have heard great things before so I figured I would walk in for a spa pedicure. However, I did not have a great experience. My pedicurist after greeting me walked me back to the chair with no water and just left me standing there. Once he came back I sat down at the chair and he just began to work on my feet without starting the water. It was very awkward. It's almost like he didn't know what he was doing. The whole pedicure did seemed out of order. I paid for the upgraded pedicure too! The girls at the front desk were wonderful- and very helpful. I will give the place one more try and book a pedi ahead of time with their recommendation however not a very good first impression that's for sure.. read more

This is my second time here and as long as I live in Jax I will keep coming here! Was nervous about finding a new nail technician, but I lucked out with Thomas who did a great job on my holiday nails last month. I came back today and received the same amazing service. He is very detail oriented and doesn't rush. It's a small things that really matter. My nails last month lasted for weeks!! read more

Durbin Nail Spa - Nail Salons Near Me - St. Johns, Florida

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3 nails broke one day after getting dip nails here, and 2 more a week after. Unless you're in town and have the time to go back to have them fixed, don't recommend read more

The new durbin nail spa is so beautiful!! The decor and the vibes are so stunning! Everyone was friendly and directed us to the pedicure chairs, which were so clean and beautiful! We both got the spa pedicure and it was so relaxing. Very nice little moms afternoon out! Can't wait to come back for my fingers!! read more

I LOVE Durbin Nail Spa! For pedicures I recommend Annie and for manicures, Sam. The salon is absolutely large with a plethora of nail colors and options. The pedicure spa chairs are so comfortable, the customer service is A1 and come with beverage options. The techs are great and the pricing is great for the service received. It is very clean and very busy, but you truly can't tell because they get you right in and right out without that feeling of being rushed. This is my go-to salon. I drive 35 minutes just to go! read more

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Always an amazing experience. Love getting my nails done at durbin. Everyone there is awesome. read more

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Was in town on a trip and decided to get a pedicure, so I scheduled an appointment for 5:45. When we arrived, we were told that there was at least a 30 minute wait, even though we had an appointment ... so we waited for 30 minutes before being seen. The space is large and pedicure areas were separate from manicure areas. The chairs were comfortable enough, but I've been places where they are more comfortable. They have a ton of different pedicure options ranging from 40-100$. I chose the royal pedicure, which was nice .. however, I will say a $15 up charge for gel seems steep- usually I've been places where gel is only $10 more. The technician that I had for my pedicure did a great job and was very friendly. Overall, a decent pedicure, but the disorganization and lack of punctuality takes off stars for me. read more

When you enter there's a lady at the desk greeting you and asking for your name and desired service. You then "pick your color" and wait. I asked if they had water and the lady also offers me a coke product. The tech then approached me after a few minutes and took me to the spa area which was separate from the nails section. It was Very serene and the bubbling of the foot spas made it more so, I loved it...until .......some lady came and sat next to me talking on the phone. They had regular adult Spa chairs and kid sized ones which I thought was a great idea. It was now time to choose which pedicure I would like from a menu, I chose the "Royal Pedicure" which was $42. He massaged my legs with some rocks..ahhh was a great feeling. My Nail tech seemed inexperienced and I dont think he did a good job, I gave three stars based on the overall experience but would not let him do my pedicure again. read more

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I had a wedding coming up and so I carefully vetted salons around Jacksonville. I didn't want some sketchy hole in the wall with mystery chemicals and harsh power tools. I came across Durbin Nail Spa and decided to give them a try. It's a bit of a hike down 9B to get there, but so worth the drive. The salon is huge, stylish, and very clean. Excellent customer service, quick communication, and easy booking. I had an issue with my nails happen a few days after I left, and they were gracious enough to help me fix it once I got back in town. Both Tran and May are fantastic and my nails have never been more beautiful. Will definitely be back!! read more

Durbin Nail Spa - Gorgeous red cat eye nail by May - Nail Salons Near Me - St. Johns, Florida

I don't get my nails done often, but when I need them done for any reason, I come to durbin Nail spa. They are adequately staffed and every time I have walked in without appointment I have been seated almost immediately. The price is very competitive, and all of the nail technicians are knowledgeable and friendly. I was pleasantly surprised this time around when the nail technician offered to put a design on my holiday nails, and put a snowflake on my finger. Overall, my time spent at the nail salon clocks in at around 45 minutes to an hour. read more

Durbin Nail Spa - Nail Salons Near Me - St. Johns, Florida

We typically have a decent time when we go here and I routinely take myself and my 2 daughters every 2-3 weeks. Today my daughter went in for a fill-in with French tip and it took over 2 hours! She sat down at 6:00pm and we left at 8:20 pm. They put someone on her nails that was inexperienced that tried to redo them twice then they put someone else on them the 3rd time. The 3rd time the experienced tech showed the previous tech step by step what she did wrong and what to do right. After 3 tries and over 2 hours they didn't offer an apology or compensation. Eventually we settled for 20% off and zero accountability. Not going back. read more

I had a spa pedicure with the works by Orchid who was recommended to me by a friend. She did a great job on the feet and toes that were badly abused by me with a 3.5 week trip to Africa. The next day I had pink and white nails (dipping) done with her taking off the ones I had and started all over again. She was meticulous. Ithad been a very long time that I had them done this great. This location is at Durbin Pavillon near the Cinema. It is huge and very modern. I recommend you making a reservation especially on the weekend. They do take walkins but you may have to wait. I am highly satisfied. read more

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book with Amy. this was my first time coming here and I'm definitely coming back. Amy was amazing, she worked fast and made sure I loved every single nail she did. I will definitely be coming back! read more

Durbin Nail Spa - Nail Salons Near Me - St. Johns, Florida

Pretty upset about this $55 dip manicure. After already going back to the salon for my nails being too thin, just 4 days after getting them fixed the first time my nail has chipped already. Worst dip manicure I've ever had. Not worth $55, wouldn't recommend. read more

Durbin Nail Spa - Chipped nail. - Nail Salons Near Me - St. Johns, Florida

I love this nail salon and the nail technicians, especially Nicole who did an amazing job. Her service provided satisfaction and efficiency, she is not only a nail technician, but a person too. She's sweet, kind, and hard working, always trying to make sure that the customer is enjoying the process and the result. I highly recommend making an appointment with her. The vibe is very clean and studious, as if you're a VIP. read more

Efficient, knowledgeable, friendly, and clean inside and out. They constantly check to make sure I'm okay with my nails after each step and they can replicate picture inspo really well! read more

I rarely complain, but I am very disappointed. I went in asking for my daughters nails and toes to be painted ONLY and was charged $32 for this service which I feel is unjustified for a paint.. I asked the team members and they did answer my question, saying because they used water it was considered a pedicure which was $26... I specifically told the nail techs I did not want her to have the pedicure service..her toes couldn't even reach the water, she is 3 years old. I specifically said I wanted paint only not a pedicure. They even stated the cost up front where I saw I'd be paying much less than I was charged. I did pay the full charge and tipped the staff because that is the right thing to do, however the more I think about it the more upset I am. Minutes after we left three of the nails fell off immediately and my daughter cried the whole way home. I'm hoping management will contact me for a refund at this point. I feel completely taken advantage of. read more

Lynn is amazing and now the only person I will let do my manicure and pedicure. The price is a bit on the higher side but I do enjoy having Lynn as my go to person. read more

I have had great experiences at Durbin Nail Spa. Ive gone there for the past 6 months or so for acrylic nails/fills. The vast majority of the nail techs are really good, and Ken and Hao are my favorites. Thin, but durable nails ftw. I have been really pleased that a couple of times I haven't been delighted with a color or some design, they have ensured it was fixed and I left happy. Pedicures are also consistently good. Prices aren't bad for nails, though I think some of their pedis are a little high so I stick with middle of the road options there. read more

So this happened to be my first time at the nail salon since I'm new to the area. I absolutely love the atmosphere is very clean and very upscale. I had Nam do my nails. She was very thorough took her time and made my day. She was very knowledgeable about the color selection as well as the application! I will definitely be going back to her. I had a removal of acrylics, which I had replaced with SNS dip powder. read more

Durbin Nail Spa - Mother of pearl SNS Nails. - Nail Salons Near Me - St. Johns, Florida

It's official, I won't be coming back here. I gave this place another try after a friend found a nail tech that she really liked and did great work. I started going to Amy year ago. For the first six months, I had great results. These last couple of visits, the quality of work has gone down. This last visit, I told the tech that my nails were lifting under the acrylic and would need to be fixed. I told her that almost all of my nails are lifting. What does she do? She fixes two of them. There is still lifting on my nails. I have included pictures. You can clearly see the parts that are lifting. For whatever reason, she decided to use nail glue at the tips of my nails and there's now a giant bump under my nail. The sides of my nails are not painted either. There is also air bubbles in the polish. I don't understand how there's air bubbles with gel polish. Now sometimes life happens and I forget to make an appointment with her and take my chances as a walk in and it usually backfires. I have had my nails done by 5 different techs in this salon and only 2 do really good work (one no longer works there). None of the techs are trained the same. Mary and Tran make me feel like I'm rushed so they can stay within a certain time frame to get to the next person. Mary did my nails so bad that I had to come back in two days later to have them fixed. My gel was not cured correctly, the acrylic was not applied evenly, you could see still see my old polish color under the new color, parts of the nail were not covered by polish, and had cuts all along my cuticles. Being nicked or cut along the cuticle is very painful and that is my number one pet peeve of getting my nails down. The pedicures are fine. Nothing special. I switch from getting the Classic and the Royal pedicure. Timewise, there's no difference. It's easily a 30 to 40 minute pedicure. The price for services are never consistent. I don't get tips and I don't get any other nail shape other than square. I don't even get them cut down. The price list is there for show. The only price that has ever stayed the same is the pedicure with gel polish. If you like this place, I highly recommend you stick with your tech and always book an appointment with them. Don't be a walk in and take your chances when needing your nails done. It may not be the result that you expect. read more

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On a Saturday morning my mother and I decided to have a little spa day. Everything was going well, and my stylist was accommodating, asking if I wanted something to drink. I politely declined. Towards the end of the service while doing my top coat, I noticed he used an Emory board and filed some of it down but neglected to finish this mistake. Why not reapply the top coat? You can see this on the pink set pictured below, it was on my pinky. I proceeded to the counter where they had the screen to pay which initially said $45 and another lady who was not my stylist switched it to $55 dollars. I asked for SNS dip with no tips added! I'm not one for confrontation, but this was one of those times where I should've said something. Spending my hard earned money for a product that does not match the price. I felt betrayed. In addition, it is important to find the right nude to match your clients skin tone, at least put in some effort. The before and after photos differ too much. It looked tacky with that tan paint. I loved this salon at first, but it turned into a shop where everything is rushed and not conducted with quality. On another occasion I came in for SNS dip and a pedicure with regular white paint. So my mother and I sit for our pedicures, and we get the royal pedicure. Everything was going well, and the pedicure was nice. Until the stylist began to paint my toenails. Upon finishing, she immediately gets up and goes to the front and motions for me to follow her from all the way down the hallway. Keep in mind I have just had fresh paint put on my toenails with no time to let it dry and she wanted me to shuffle into the waiting room. I sat down on the couch because she directed me to do so and another lady comes up to me and asked me to follow her to her station. She begins doing my nails and she asked if I wanted SNS and I said yes and she gets up and talks to another stylist. A new stylist comes up to me and asked me to follow her instead. So at this point I have gone from one end of the shop to the other end with wet paint on my toenails. Mind you, the initial stylist painting my toes did not put any toe dividers on my toes. She only put my sandals back on immediately after applying a top coat. I did my best as to not smudge my fresh white toes. But if you've been here you know it's a big salon, and here I am trying to slowly waddle my way across the entire building. I felt rushed the entire time, and I was not feeling relaxed as a lady should be in a spa. I sit down to have my fingernails done and pay. Upon returning home I noticed majority of my toes were smudged beyond repair. I was distraught. I still wonder if they were out of toe dividers that day if she didn't give me any. I will be taking my business else where and it's best that you do too. read more

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Got a manicure, the nails looks very grainy, they're not supposed to have all that stuff on the inside , he cut my nails down to the nub instead of filing the top to make them straight, and he told me the manicure does not include cuticles when I asked. The color is cute but they're not supposed to look like this. read more

Durbin Nail Spa - Grainy nails, they're not supposed to have all that on the inside. - Nail Salons Near Me - St. Johns, Florida

Horrible service twice I tried to give them a second chance Rude Incorrect prices Unprofessional staff I do NOT recommend They open the door multiple times during the eyebrow wax which is not safe Hot wax and sharp tools are above a customers eye ! Unacceptable and poor customer service read more

So I came in to get my nails done and showed the tech a very simple picture. It was simple, short, thin nails; nude in color. What I got was the Wish version of the photo they look horrible! 1 star because I have to give a star in order to post this review. read more

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My first visit wasn't the best experience I've had and maybe it's just me, but let me explain. I sat in a pedicure chair directly in front of a large tv on the wall. Great tv! However, why in the world do I want to watch politics on CNBC? I had a stressful day at work and watching politics was not what i would consider relaxing. I didn't want to stare at my pedicure lady, who kept talking to her peer next to her and not giving me much attention. Which is fine, but the massage and the attention to detail wasn't the same experience I have received at other locations. And for the price you pay, I would like more attention to detail. The decoration was cute. Was not a fan of the music. The complimentary wine was nice. The color selection was good. And my waxing was a good experience and private in a separate room. read more

Honestly not sure why this place is so busy. 2nd time I have been here. I tired once and it was bad, thought I would give them a 2nd chance. Still bad. Polish so thick that 5 hours later it was still wet and made dents . Don't go here And please don't educate me on how to dry my nails. I know how nails should dry and this isn't not it read more

I went here last week while my truck was getting new tires. I had an appointment, so I was not a walk in. The place is new and clean. I asked for a pedicure and gel manicure. I had two different people. The pedicure was ok, nothing special. For the gel manicure I had someone named Tran I believe. She didn't say one word to me, not even hi. She did two coats and rushed through everything. It has not even been a week and I already have 3 nails chipping. So ridiculous, considering I spent over $80. I don't think I will ever go back. read more

Durbin Nail Spa - This gel manicure is only 5 days old!! - Nail Salons Near Me - St. Johns, Florida

Very nice nail spa! The atmosphere is inviting and services are quick and last. Tao does my manicures and she is quick and my nails look very nice. read more

The page for this business is a joke. You can't actually book something online, instead you have to fill out a form and they email you with a confirmation. Ok fine. A little annoying, but fine. I revived an email the next day, confirming my appointment for a bikini wax and pedicure. I showed up a few minutes before my appointment and checked in. The girls at the fro t asked which service did I want first? Odd, I would have thought if I had a appointment, t hat would have been decided by the staff's availability. I chose waxing, and a tech came up to get me. She leads me back to a room that was barely bigger than a walk-in closet. She stands there and just looks at me. Now I'm confused. Normally an aesthetician will walk out and give you some privacy to undress. I finally say "um. We are doing bikini, right?" Glad I asked, as she was fully prepared to wax my already super thin eyebrows! I told her no I was not there for that. She looked rather confused, and let repeating "eyebrows?" I told her no each time. Then she said something I couldn't make out, although with wearing a mask, it wasn't her fault entirely. Finally she realized I was not going to let her wax the 'brows, and she turned to open the door and then walked me back to the front. As soon as she got up there, she started talking in her native tongue to a man I am assuming is the manager. He looks at me and says "no eyebrow?" I told him I had a confirmation for bikini, but never mind, he was already leading me towards a seat to be in the pedicure. The pedicure experience itself was decent. My tech said hi, asked me which one I wanted, I chose and then on we went. I realized a few minutes in I had not been given the chance to go and pick my color. He asked what color I wanted, and he went to find one. His choice came close to what I had in mind, so that was good. Most of the pedicure proceeded with very little to no conversation, so I had time to observe my surroundings. As others have said, it looks like a factory in here. There had to be no less than thirty stations. No one really spoke other than techs to one another, or those who had come in with a friend. The front staff had multiple younger girls, standing with their friends, who had come in for services, but while waiting for a technician. They pretty much congregated at the front desk, even with customers coming and going. When I was done, I was led to a table at the front to dry my nails. My tech began to walk away and I had to call him back to ask how long I should sit there for. He said "ten minutes should be fine," and left. My nails did it dry within the ten minutes, and needless to say they were smudged by the time I got home. $70+ later, and I have nothing to write home about. read more

Durbin Nail Spa - Smudged nails - Nail Salons Near Me - St. Johns, Florida

My nails started chipping two days after having them done and got so much worse as the week went on. I work from home and don't do anything that would encourage chipping. On top of that, it cost about $30 more than my usual place for a gel manicure and pedicure. read more

Durbin Nail Spa - A week after getting them done (gel) - Nail Salons Near Me - St. Johns, Florida

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hank you to my new dynamic duo Tracy and her husband G. The French nail tips you put on today are the perfect length and thickness. I love the chrome effect that you put on my fingers and on my toes. Thank you again for taking care of my worn out feet and over dried hands. read more

Durbin Nail Spa - Nails look so real! Thank you Tracy - Nail Salons Near Me - St. Johns, Florida

Best salon I have found. Anna is a treasure. She takes her time and it shows in her work. Highly recommend her. Salon is large and busy. Water and soft drinks available. Restrooms are kept clean. Large selection of polishes. They don't take appointments on Sunday which is the only thing I don't like. read more

And I very rarely get my nails done. This is my second time this establishment set my first in this location. So set up and ambience are much the same but it looks like they had more privacy for their pedicure chairs which is nice because you don't feel like you're on display. I'm super no-frills and only do regular polish with no add-ons so I rarely have any issues since it's such a basic service. They have a great selection of polishes, and from what I can tell they have a lot of gel and or custom colors/add-ons. Oh there has been a couple of instances where another language is spoken but I don't mind but I wish I could brush up on the language so I didn't feel like they were talking about me. That only happened one time to me, but those texts were very nice and professional. Because I don't go often I can't really say how competitive their pricing is, but it wasn't outrageous for what I would expect to pay. read more

From COVID-19 stand point- The staff wear their masks properly and wash their hands before touching your hands. There are a lot of people in the salon on a Saturday but still maintaining a seat apart. Overall, I was a walk in and it's a pretty busy place and the music is very oriental and calming which is nice. As I was choosing a color I had Thomas as my manicurist and he also did my pedicure, greet me and asked if I needs help choosing a color. So I asked him if he had matching colors to the gel "DND" for SNS and turns out they DONT they only have a very FEW select of matching colors from range 1-70 I believe. So that kind of threw me off because usually salons have matching gel to SNS. So that took about 20 minutes to find a SNS that matched the color of my toes. Thomas however did a great job with my Nails and toes. He made sure Everything was perfect and i was satisfied. I think he was fairly new because he had some people watching over him. read more

Durbin Nail Spa - SNS Gel Pedicure - Nail Salons Near Me - St. Johns, Florida

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