The absolute best veterinarians. We have been clients for decades for our dogs, cats and horses…read more Dr. Darling and Doctor Savannah understand that these aren't just pets, they are our beloveds, and they both have turned themselves inside out for us every time. I can't say enough good things about them and their staff. We love them!

It took me years to get in I love the vet…read moreShe's was awesome with my kitten It's hard to find a good vet you can trust And I love Denise the receptionist I know I was in the right place

June 4, 2026. Shiloh has developed a tumor under her front…read moreleg and is now in continual pain. Dr. Bettencourt gave her some pain meds and we entered the Hospice phase of her life. Less than a week later we realized that it was time. We called CCAH and set up an appointment. They got us in that day. We entered the room and there were some nice candles and music playing. The staff were all fantastic. Dr. Bettencourt took our girl back to get an IV in and to sedate her. He came back carrying her in his arms and gently laid her down on the table. She was in no pain. They gave us all the time we needed and then injected her. She went quietly and quickly. We were given all the time we needed after she was gone and then we left. We were given the options of what to do with her body and made our choice. So sad for us but she is not in pain now. (This time was in stark contrast to another time with another vet that didn't us sedation. Our dog ran around until she died. Not a pretty sight.) Thank you Chico Creek Animal Hospital and Dr. Bettencourt and his aids for your compassion.

After 5+ years of entrusting Chico Creek with my dog's care ( annual appointments, all food &…read moremonthly treatments, dental care/treatment, as well as occasional illness, I called with an emergency. It was 8:30am on a Tuesday ~ my dog was refusing food & water and appeared to be in pain. I was told that there were no available appointments & I should check the internet to find someone to see her today or tomorrow. I found a great new vet ~ my 10yo dog had pancreatitis! Thank heavens I didn't consider holding off another day. 5 years, thousands of dollars, and I'm told to look on the internet when my dog was in crisis. This is NOT okay

Wouldn't ever go to any other vet. they have always been so nice and helpful with every one of my…read morepets. You can tell the workers there care about the animals and not just a paycheck. They are the sweetest most caring people i've ever met in a vets office. I will ALWAYS recommend this place over anywhere else. They genuinely care about what they do.

As a person who has gone to this vet office for over 30 years, I have to say how sad it is that I…read morewill NEVER go back. They are charging 30 dollars a pet for a missed appointment! EVEN IF YOU TELL THEM AS SOON AS POSSIBLE! I had a horse in the trailer on the way to the ER vet ( as they no longer have a vet that does horses) and texted them BEFORE they opened (this is their preferred method of contact) appointment was not until 4pm, they had all day to fill the spot! ITS ONLY 15 dollars at my Human dr office for missed appointments! There was no understanding whatsoever, just wanted the money AND CHARGED A FIVE DOLLAR "interest"!!!!!! unbelievable .. AND you cant even talk to a Dr the little girls upfront are running the show and its very obvious they are more interested in their phones.

At a last minute vet choice, this place may suffice. But I would never return back…read more The employees are unprofessional and the wait times are incredibly long. I once waited in the patient room for a hour (just to see the Dr) with my anxious dog. We have since switched vets and we are having a much better experience.

They helped me with my mama dog who was not producing milk! Even after my appointment they were…read moreavailable via phone calls to help me with my problems and questions. Prices are reasonable, and that says a lot because going to the vet these days is as expensive as ever! I appreciate them for being kind. I will be back!

I've been coming to Riverwood for a little over 7 months now. I had an older chihuahua and a 20…read moreyear old cat, that needed a caring, end of life facility. I can say that Dr. Sandy, and her staff went above and beyond, in helping us make these hard decisions. The care and respect for not only my family but my pets also, was phenomenal. Everyone here cares about you and your fur babies, unlike a lot of the bigger vets locally. They made a lifetime client with me!

Dr. Sandra Hazanow was the veterinarian for my dogs in San Francisco for over 25 years. I was sad…read morewhen she left to open her practice in Chico. In all those years, I found her to be highly competent and empathetic, caring not only for the needs of the animals but also sensitive to the needs of the owners. Her approach was always transparent and ethical. She always responds quickly and is generous with her time. Even though she now has a practice in Chico, she remains willing to consult with me regarding my dogs whenever I have concerns. Given the opportunity, I would gladly have her caring for my dogs again.

My cat Finley was having some very concerning symptoms that warranted an emergency vet visit, and…read morehonestly based on the reviews for VCA valley I was hesitant.... but he was in no shape to wait for any kind of drive to a further veterinarian so VCA valley it was. Despite my apprehensions we had such a lovely experience from start to finish. One of the main critiques of VCA is the price, and yes it was expensive, but honestly for the convenience it really wasn't bad. $350 deposit to be seen immediately, but after that all of the medical personnel were very friendly and accommodating to our budget, they didn't attempt to push tests and were very apparent about costs. They even gave us tips to save money (ie buying Pepcid from the pharmacy instead of buying directly from them) Overall a positive experience, and my baby boy is home happy which is all that matters

I had to bring my cat Zack in on a Saturday night before Easter after finding him covered in blood…read moreand urine. Every other clinic was closed, and VCA Valley Oak told me to come in right away. That decision saved his life. Zack has some unique medical challenges, and I knew going in this might not be straightforward. Dr. Wilson took the time to fully assess him, consulted with UC Davis, and came back with a clear, workable plan while still giving me options. I never felt rushed or pushed in one direction. The entire team was incredible. They encouraged me to visit, kept me updated morning and night, and I always knew how Zack was doing. I could tell he was being cared for not just medically, but emotionally. He's a very social cat, and it meant a lot to know he wasn't alone back there. What stood out most to me was how much everyone genuinely cared about him. One of the staff at the front desk told me she wished she could just go back and cuddle him all day, and when I spoke with one of the doctors later, she mentioned that people had been asking about him and wanted to know how he was doing. That meant more to me than I can say. Emergency vet care is expensive and stressful, and I know that's where a lot of negative reviews come from. But in my experience, this team was compassionate, skilled, and deeply invested in my cat's outcome. Zack is home now, recovering and very much himself again. I'm incredibly grateful to Dr. Wilson and the entire team.

Best veterinary clinic in town. Every member of the staff is helpful and kind. My doggies adore…read morethe vets and they are receiving top notch care.

This veterinary office must be run by actual monkeys--they can't seem to figure out how to use a…read morefax machine or email. Any technology invented after 1973 appears to completely spook the office staff. Extremely frustrating when you're trying to get records transferred or prescriptions called in. Save yourself the headache and go somewhere that has joined the current century.

Unbelievable experience working with Dennis. He was quick to contact me after an initial email when…read moreI was vetting trainers, took the time to call me and explain the programs he had available and carried himself with integrity during the duration of our time working together. What sets Sierra Canine apart from other services, is the commitment to what is best for you and your dog. All the other trainers I spoke with were pushing their board and train program, which is usually a big ticket item for trainers. Dennis was open, and agreed with us when we stated our desire to work with our dog individually. He wants to train YOU the owner, so you can have tools to build a strong bond with your dog. He is clearly experienced, tailoring our obedience lessons to the characteristics of our pup and offering insights into WHY our dog is behaving a certain way. This allows us to continue our training after we finished with Dennis, and problem solve on our own with great results. Dennis is extremely passionate, fair and supportive to you and your pup. He was always available for questions outside of our training sessions and took care to walk us through everything even if we were slow to get the hang of different skills. He focuses on positive reinforcement, but is also realistic when you need to provide a correction to undesirable behaviors. This balanced training approach has our cane corso puppy thriving, and provides us with peace of mind that we can keep him safe through verbal commands. Our pup is fully off leash trained, polite on a loose leash, and can maneuver in hectic environments via heels or stays. If you need guidance with your dog, please consider working with Dennis!

Very unprofessional and uses outdated, debunked training methods. Poor communication skills and…read moreextremely arrogant.