The staff is amazing, everyone cares so much about our animals. It's like visiting friends when we…read morego there. The doctors do a fabulous job when needed!

This is a country vet in a small farming community that has been operating for many years. I…read morestarted taking my animals here in the nineties and have always received friendly, efficient, and caring service from everyone. The doctors go the extra mile for their patients. One of the doctors even took our sick kitty home to keep him warm and under observation. This place is great and everyone around here knows it.

The absolute best veterinarians. We have been clients for decades for our dogs, cats and horses…read more Dr. Darling and Doctor Savannah understand that these aren't just pets, they are our beloveds, and they both have turned themselves inside out for us every time. I can't say enough good things about them and their staff. We love them!

It took me years to get in I love the vet…read moreShe's was awesome with my kitten It's hard to find a good vet you can trust And I love Denise the receptionist I know I was in the right place

Amazing animal hospital. Very kind and very thorough. Definitely bringing all of my dogs here.read more

My pup Joni and I have always had a positive experience with this vet clinic. She can be reactive…read morearound other dogs so we opt to wait in the car before she goes in. They always go above and beyond to make sure we are comfortable and have a positive experience. The vets are kind, compassionate and good at their jobs. It minimizes the stress that comes along with visiting the vet for Joni. And for me!

Wouldn't ever go to any other vet. they have always been so nice and helpful with every one of my…read morepets. You can tell the workers there care about the animals and not just a paycheck. They are the sweetest most caring people i've ever met in a vets office. I will ALWAYS recommend this place over anywhere else. They genuinely care about what they do.

As a person who has gone to this vet office for over 30 years, I have to say how sad it is that I…read morewill NEVER go back. They are charging 30 dollars a pet for a missed appointment! EVEN IF YOU TELL THEM AS SOON AS POSSIBLE! I had a horse in the trailer on the way to the ER vet ( as they no longer have a vet that does horses) and texted them BEFORE they opened (this is their preferred method of contact) appointment was not until 4pm, they had all day to fill the spot! ITS ONLY 15 dollars at my Human dr office for missed appointments! There was no understanding whatsoever, just wanted the money AND CHARGED A FIVE DOLLAR "interest"!!!!!! unbelievable .. AND you cant even talk to a Dr the little girls upfront are running the show and its very obvious they are more interested in their phones.

They helped me with my mama dog who was not producing milk! Even after my appointment they were…read moreavailable via phone calls to help me with my problems and questions. Prices are reasonable, and that says a lot because going to the vet these days is as expensive as ever! I appreciate them for being kind. I will be back!

At a last minute vet choice, this place may suffice. But I would never return back…read more The employees are unprofessional and the wait times are incredibly long. I once waited in the patient room for a hour (just to see the Dr) with my anxious dog. We have since switched vets and we are having a much better experience.

Dr. Sandra Hazanow was the veterinarian for my dogs in San Francisco for over 25 years. I was sad…read morewhen she left to open her practice in Chico. In all those years, I found her to be highly competent and empathetic, caring not only for the needs of the animals but also sensitive to the needs of the owners. Her approach was always transparent and ethical. She always responds quickly and is generous with her time. Even though she now has a practice in Chico, she remains willing to consult with me regarding my dogs whenever I have concerns. Given the opportunity, I would gladly have her caring for my dogs again.

This is long, but please read if you are considering using this vet I usually don't write negative…read morereviews because our town is small and I understand that one person's experience isn't always indicative of the quality of a business. However, it's been eating at me for months and it's not just a customer service/bedside manner issue but a safety issue. About a year ago my dog needed a dental cleaning. Dr Crowson advised extra testing prior to surgery and we paid well over 2K to have her teeth cleaned. The day before the surgery we picked up a pill to give her that night. We noticed the bottle said weight "25Kg" not "25lb" and worried that it was going to overdose her. We asked and the doctor assured us that it was just a clerical error and not to worry. The day of the surgery he called to say that they had accidentally overdosed my dog on NSAIDs while under sedation so they had to pull her out of anesthesia prematurely and the cleaning/extraxctions were not complete. Obviously they had not corrected the error and still had her in the system at 25 kg which would put her at 55lb. Dr C called poison control and was given instructions on how to proceed which included coming in every couple of days for blood tests and administering medications at home several times a day for the next couple of weeks. (for people like me who are unaware, NSAIDs can kill your dog, don't leave ibuprofen out.) I was told that we would address the cleaning issue at a later date when she had had time to recover. 3 months later I brought her in for what I thought was an ear infection. I asked during this appointment if we had a plan yet to finish he cleaning/extractions and Dr crowson got visibly irritated and told me I needed to be patient while he "came up with a plan". 3 months later I have my cat in for an appt with Dr. Hazanow who tells me my cat needs a teeth cleaning. I explain my hesitance due to a traumatic experience. She claims to not know about it and goes to look up the records and tells me someone will get back to me. I receive a call from the office staff a month later saying they want to schedule the remaining work. I asked for a written quote of what I would be expected to pay. I do not hear back from anyone so I email Dr. Crowson. He says he will get back to me. I get another call from the office to schedule.I, again, ask for an estimate in writing. I get an email a week later from Dr C citing "some mix up" and says he will get back to me shortly. I follow up a few days later with office staff and am told they have no information. The next day I get a voicemail saying that Dr. Crowson no longer works there. (He now works at Morningside, just FYI) I then take my dog back for another appt with Dr. Hazanow who tells me my dog's teeth need to be cleaned. I remind her of the situation. She proceeds to blame me for waiting a year to take care of it and says that I will be responsible for the entire bill once again. They even drew blood while giving my dog her vaccinations without approval and put it on my bill ($150.00) for pre surgery testing without even asking if I approved of the charge or wanted to move forward with the cleaning. I was patient through this entire ordeal, believing that they would follow through and do the right thing. I told her that I didn't believe I should pay for the whole thing twice (I paid for extra anesthesia the first time but extractions were not completed due to overdose.). She told me that because my dog did not die and was still drinking water regularly that they weren't liable for anything (no harm no foul, basically).I had noted her poor bedside manner at other appointments with my cat and dog (very passive aggressive and judgy) but could not believe she would try to blame the client for their error. We are considering filing a small claims case but I figured the least I can do is let other people know about our experience. I'm sure there will be a response to this trying to explain it away, but I do have emails and voicemails and written documentation of the entire situation.

I had to bring my cat Zack in on a Saturday night before Easter after finding him covered in blood…read moreand urine. Every other clinic was closed, and VCA Valley Oak told me to come in right away. That decision saved his life. Zack has some unique medical challenges, and I knew going in this might not be straightforward. Dr. Wilson took the time to fully assess him, consulted with UC Davis, and came back with a clear, workable plan while still giving me options. I never felt rushed or pushed in one direction. The entire team was incredible. They encouraged me to visit, kept me updated morning and night, and I always knew how Zack was doing. I could tell he was being cared for not just medically, but emotionally. He's a very social cat, and it meant a lot to know he wasn't alone back there. What stood out most to me was how much everyone genuinely cared about him. One of the staff at the front desk told me she wished she could just go back and cuddle him all day, and when I spoke with one of the doctors later, she mentioned that people had been asking about him and wanted to know how he was doing. That meant more to me than I can say. Emergency vet care is expensive and stressful, and I know that's where a lot of negative reviews come from. But in my experience, this team was compassionate, skilled, and deeply invested in my cat's outcome. Zack is home now, recovering and very much himself again. I'm incredibly grateful to Dr. Wilson and the entire team.

I am beyond angry and deeply disappointed with this VCA. After asking me publicly to contact their…read morecustomer service team, they never followed up. No call. No email. No accountability. Ollie was eventually euthanized -- and he should have been that day. Instead, their decision to refuse care prolonged his suffering, during which his condition worsened and he developed pneumonia on top of the illness he was already battling. That outcome was entirely preventable. What hurts the most is knowing his pain was extended unnecessarily. This clinic had the chance to show compassion and failed. Their silence afterward only reinforces that they do not take responsibility for the harm their decisions cause.

Best veterinary clinic in town. Every member of the staff is helpful and kind. My doggies adore…read morethe vets and they are receiving top notch care.

I give up. After years of taking pets to Evers, I'm not taking one there ever(s) again…read more It's too expensive, diagnostic services in particular. And your animal always requires expensive diagnostics. "Well, the symptoms don't point to anything specific. it could be this, or maybe that. We would need to run more tests, and those would require anesthesia." So, you know: $$$$ They offer no help, such as an installment payment plan, for people who don't have hundreds in cash to shell out for a consultation. Just CareCredit, which is run by the mafiosi at Synchrony Bank. The staff don't exactly go above and beyond to help you. I arrived for an appointment. They couldn't find it. (It was my fault--I wrote the wrong date down.) All they said was, "No, there's no appointment for ______ today. There was a no-show a week ago." No offer to reschedule. Nothing. As I said, I'm done with this place,

Unbelievable experience working with Dennis. He was quick to contact me after an initial email when…read moreI was vetting trainers, took the time to call me and explain the programs he had available and carried himself with integrity during the duration of our time working together. What sets Sierra Canine apart from other services, is the commitment to what is best for you and your dog. All the other trainers I spoke with were pushing their board and train program, which is usually a big ticket item for trainers. Dennis was open, and agreed with us when we stated our desire to work with our dog individually. He wants to train YOU the owner, so you can have tools to build a strong bond with your dog. He is clearly experienced, tailoring our obedience lessons to the characteristics of our pup and offering insights into WHY our dog is behaving a certain way. This allows us to continue our training after we finished with Dennis, and problem solve on our own with great results. Dennis is extremely passionate, fair and supportive to you and your pup. He was always available for questions outside of our training sessions and took care to walk us through everything even if we were slow to get the hang of different skills. He focuses on positive reinforcement, but is also realistic when you need to provide a correction to undesirable behaviors. This balanced training approach has our cane corso puppy thriving, and provides us with peace of mind that we can keep him safe through verbal commands. Our pup is fully off leash trained, polite on a loose leash, and can maneuver in hectic environments via heels or stays. If you need guidance with your dog, please consider working with Dennis!

Very unprofessional and uses outdated, debunked training methods. Poor communication skills and…read moreextremely arrogant.

Best vet in the Chico area that we have found for our nervous pet. If you don't like taking your…read morepet into a clinic (ours hates them) Dr Seely is perfect. His fees are no more than many around town either. Very pleased with the service we've received.

Great vet, Dr. Seely is very personable and very affordable. He always has great advice and does a…read morefantastic job with our pets. We have many due to people dumping animals out here in the country. I'd give him 5 stars if he ever returned any of our messages. We've been trying to schedule a surgery for a feral kitten for weeks now and he hasn't returned a single message.