My cat Finley was having some very concerning symptoms that warranted an emergency vet visit, and…read morehonestly based on the reviews for VCA valley I was hesitant.... but he was in no shape to wait for any kind of drive to a further veterinarian so VCA valley it was. Despite my apprehensions we had such a lovely experience from start to finish. One of the main critiques of VCA is the price, and yes it was expensive, but honestly for the convenience it really wasn't bad. $350 deposit to be seen immediately, but after that all of the medical personnel were very friendly and accommodating to our budget, they didn't attempt to push tests and were very apparent about costs. They even gave us tips to save money (ie buying Pepcid from the pharmacy instead of buying directly from them) Overall a positive experience, and my baby boy is home happy which is all that matters

I had to bring my cat Zack in on a Saturday night before Easter after finding him covered in blood…read moreand urine. Every other clinic was closed, and VCA Valley Oak told me to come in right away. That decision saved his life. Zack has some unique medical challenges, and I knew going in this might not be straightforward. Dr. Wilson took the time to fully assess him, consulted with UC Davis, and came back with a clear, workable plan while still giving me options. I never felt rushed or pushed in one direction. The entire team was incredible. They encouraged me to visit, kept me updated morning and night, and I always knew how Zack was doing. I could tell he was being cared for not just medically, but emotionally. He's a very social cat, and it meant a lot to know he wasn't alone back there. What stood out most to me was how much everyone genuinely cared about him. One of the staff at the front desk told me she wished she could just go back and cuddle him all day, and when I spoke with one of the doctors later, she mentioned that people had been asking about him and wanted to know how he was doing. That meant more to me than I can say. Emergency vet care is expensive and stressful, and I know that's where a lot of negative reviews come from. But in my experience, this team was compassionate, skilled, and deeply invested in my cat's outcome. Zack is home now, recovering and very much himself again. I'm incredibly grateful to Dr. Wilson and the entire team.

Best veterinary clinic in town. Every member of the staff is helpful and kind. My doggies adore…read morethe vets and they are receiving top notch care.

I give up. After years of taking pets to Evers, I'm not taking one there ever(s) again…read more It's too expensive, diagnostic services in particular. And your animal always requires expensive diagnostics. "Well, the symptoms don't point to anything specific. it could be this, or maybe that. We would need to run more tests, and those would require anesthesia." So, you know: $$$$ They offer no help, such as an installment payment plan, for people who don't have hundreds in cash to shell out for a consultation. Just CareCredit, which is run by the mafiosi at Synchrony Bank. The staff don't exactly go above and beyond to help you. I arrived for an appointment. They couldn't find it. (It was my fault--I wrote the wrong date down.) All they said was, "No, there's no appointment for ______ today. There was a no-show a week ago." No offer to reschedule. Nothing. As I said, I'm done with this place,

The absolute best veterinarians. We have been clients for decades for our dogs, cats and horses…read more Dr. Darling and Doctor Savannah understand that these aren't just pets, they are our beloveds, and they both have turned themselves inside out for us every time. I can't say enough good things about them and their staff. We love them!

It took me years to get in I love the vet…read moreShe's was awesome with my kitten It's hard to find a good vet you can trust And I love Denise the receptionist I know I was in the right place

Thanks for helping Pippin Getting us in the same day was…read morevery important and they made that happen

Listen, vets aren't cheap but we love our fur kids. Have seen all the doctors in this practice and…read moreeach one has been kind. After my furry kiddo had some Health concerns and had to have some test ran, I appreciated the doctor providing thorough information both on the phone and via text. Never felt pressured to do treatment, but provided the information to make the best health decision for my dog. I'll continue to be a client.

Really nice staff here, they definitely are cat lovers! We've had our cats come here several times…read moreover the years and they are always very thorough with their explanations and upfront with their pricing. It is a little on the high side, but I've always trusted that they are doing everything in the cat's best interest. Good to know they are there if we need them!

I previously had a 5-star review. Sadly, things went downhill rapidly when the original owner…read morepassed away. Each time I'd bring my cat in for an appointment, I'd have a new doctor. There was no continuity of care while I was trying to find out why my cat was suffering for months. Each doctor would only have a superficial awareness of what the last doctor had begun investigating. I took my cat to another doctor, who found small cell lymphoma and asthma, both of which should have been treated sooner. The new vet began treatment immediately, and her symptoms rapidly improved under new care. Chico Hospital for Cats also switched to a new mail-order provider for prescription foods. They canceled my cat's food subscription through the old provider without telling me. If I hadn't called the provider to inquire about the first missing shipment, I could have run out of the only food that my cat can still eat.

They helped me with my mama dog who was not producing milk! Even after my appointment they were…read moreavailable via phone calls to help me with my problems and questions. Prices are reasonable, and that says a lot because going to the vet these days is as expensive as ever! I appreciate them for being kind. I will be back!

At a last minute vet choice, this place may suffice. But I would never return back…read more The employees are unprofessional and the wait times are incredibly long. I once waited in the patient room for a hour (just to see the Dr) with my anxious dog. We have since switched vets and we are having a much better experience.

The best ever!!! When I called and left a message it was returned that evening and an apt. was set…read morefor two days later! My kitty was pregnant with 4 kittens but this was not a problem. All of the proper shots were given and an ID implant was put in. This kitty is NO LONGER A FERAL CAT! She now has a family and plenty of love and tons of food 24/7. I highly recommend PAWS.

Paws Is a Wonderful Place for Individuals / Families in need of help with Spaying / Neutering Your…read moreFurry Pets & Most Important Loved Ones We All Call Family! Contact Paws For Assistance & All Pet Needs Information. Happy Parenting

I am just so, so in love with Dr. Prather (as a vet!). She is seriously the most wonderful vet I've…read moreever worked with. I am also absolutely in love with Chico Animal Hospital (see my separate review for the whole practice). I moved here two years ago from Indiana and had left a very good practice back there and was anxious about finding care for my pack (5 dogs when I moved -- 3 now; natural selection NOT poor care!). I went somewhere else for about 6-7 months and then someone recommended Chico Animal Hospital and I haven't looked back since! My dogs are all special needs dogs so we "get to" go to the vet often so my review is based on pretty extensive knowledge over the past year and a half. Every single person at Chico Animal Hospital is a gem. I personally love, love. love Dr. Prather . She quickly learned my and my pack of dogs' names. If I'm in the clinic with a different dog she always asks about the others (especially if a different one has been in recently). She is so kind and gentle with my quirky babies, and I have seriously not a single complaint about any interaction with her. Dr. Prather definitely goes over and above the care I've experienced in the past. Dr. Prather has called us in the evenings or on the weekends to report on a lab test we've been waiting on or if I leave a message that I have a question about something. She is not a 9-5 vet and I so, so appreciate that. She is also super detailed and willing to take the time I need to get the best picture of what is going on. I have never felt rushed or that she doesn't care about one of my dogs. She also does exactly what she says she will do -- if she says I'll call you ASAP with the lab results I know she will. I've never been left waiting and wondering what's going on because she does go over and above to make sure I'm on the same page with whatever is going on. Dr. Prather is so compassionate and thoughtful about our animals. We had a dog with a very weird skin condition that we couldn't figure out what was going on. Every time we saw her (5 times in 2 and a half weeks!) she had the most worried look on her face and I could tell she really wanted to do every thing she could think of to solve his medical mystery. Again she goes over and beyond and researched every possible thing she could think of to make sure she was giving the best care possible. Other vets might have just randomly tried different medications and/or just thrown up their hands but Dr. Prather wanted to make sure that our boy got the best possible treatment AND didn't cost us an arm and a leg just randomly trying things. After a year and a half of seeing Dr. Prather I can 100% say I will never recommend a different vet (other than her practice partner Dr. Callen who is also awesome). I completely trust her opinion and know that our dogs are getting the BEST care possible in Chico (if not the world).

I am with the Chico Cat Coalition and we take all of our cats to Chico Animal Hospital, to see Dr…read more Prather (and Dr. Callen). She is so knowledgeable and regularly educates herself on new veterinary medical practices. Some vets just do what they have always done, but Dr. Prather strives to be at the top of her game. I appreciate that! She has gone above and beyond for us at the Cat Coalition. She isn't afraid to work with feral cats and she handles them like a pro. She has been treating one of our kittens (who is now a cat) for the last 7-8 months. He doesn't have the last couple vertebrae, which makes it impossible for him to eliminate waste on his own (or at least with control). His condition is called "rumpy tail". He gets weekly treatment including bladder eliminations, acupuncture, massage and medicine. The cat is always in good spirits to see Dr. Prather and he will probably need care the rest of his life. He is one of our special needs kitties and Dr. Prather quickly found solutions for his unique situation without suggesting euthanizing. (We are a no-kill shelter anyways and unless the animal will suffer greatly, we opt for treatment and Dr. Prather understands and respects that philosophy).