CPV provides comprehensive veterinary services with two highly experienced doctors, Diane Lewis,…read moreDVM the owner and the new associate Sara Armond DVM. The practice seems mostly dogs and cats but call about other pets. Both doctors treat you and your pets with thoroughness and kindness. The practice is set up as if Dr. Lewis were a Wharton MBA with a degree in TC Thoughtful Considerateness. STOP HERE IF SHORT ON TIME. IT'S FIVE (*****) STARS. Laboratory, radiological and other testing is done on site and with boarding it is virtually a full-scale hospital. The front desk staff and vet assistants are well trained and helpful. Check in and out is fast. Staff are clear about pricing and follow-up care, and a credit card is requested when you make an appointment. Dr. Lewis seems interested in alternative treatments such as chiropractic and alternative medicines, both which can be expensive with uncertain outcomes. The practice is busy, but emergency service can be provided and, unusually for Chico, it is open on Saturday and closed on Mondays. The patient portal OTTO should be in the Guiness Book of World Records for Poor Design. There is an online pharmacy, but I find Chewy.com easier to use. The comfortable waiting room has coffee, pet foods and pet products for sale. If Medical Visit reports interest you, their AI gives a good summary. Suggest having them emailed because of the oddities of OTTO. The doctors are skilled but not in mind reading. Helpful to make a list of problems and ask the doctor to explain what is new or unclear. Call or email back if you do not know what to do. You often will get an answer. Good nearby parking and afterward you can stop at Trader Joe's, making sure your pet is safe in your car. This is the newest and clearly the most up-to-date veterinary practice in Chico with a community sprit illustrated by its co-housing of Wags and whiskers, a Rescue and Adoption Agency,

I wouldn't. Don't want to go into details, but I had my cat put to sleep because of this vets…read moremisdiagnosis and subsequent wrong treatment.

Besides Dr M. Being rude. Not taking time and…read more Misdiagnosed my my who died. After three week's of suffering. Even with a x-ray of her heart. I was told her. Heart look fine. I went foe another option. Sure enough my dogs right side of her heart was, enlarged. This I s very rare. I found out today. All the staff members were fired. The staff was the only thing that made that , place feel welcome. I'm laughing that just showed what a bad so called vet Dr M was. Nasty rude Misdiagnosed alot of animals from what I have been reading. Stick to horses. Even thay don't really care for you. I truly think that kick in the head . Dr M suffered from a few years ago rattled something loses.

Euthanasia Warning!!!!!!!! On…read moreOctober !6th 2025 we unfortunately had to make a very hard decision to put our beloved cat to sleep.I called in that morning and was told to bring my cat in at 10:00 am. When we arrived we were brought into a exam room by Amiee and we asked her if she was going to put in a catheter and if they were going to sedate him. She then looked at us and said they dont do that at this vet and not to worry he will be gone in seconds it was all a fucking lie. Then here comes Dr.Dalia Mathan with the euthanasia shot it took her five different times before she could inject the shot in the meantime our cat was crying fighting couldn't catch his breath or anything. After his lifeless body went limp the nurse drops him on the exam table and walks out. I look down at my baby and see he bit his tongue.Dr.Dalia does not know how to diagnose animals. Our family strongly believes she Murdered and tortured our beloved cat. We never got to spend any time with him before he was out down the whole situation was rushed. During the euthanasia I was told to stop petting him and my mother was told to move out of the way. Where is your fucking compassion. This cat was not just a pet he was our family. If we could go back i would have never taking my animals to this vet at all.

Wouldn't ever go to any other vet. they have always been so nice and helpful with every one of my…read morepets. You can tell the workers there care about the animals and not just a paycheck. They are the sweetest most caring people i've ever met in a vets office. I will ALWAYS recommend this place over anywhere else. They genuinely care about what they do.

As a person who has gone to this vet office for over 30 years, I have to say how sad it is that I…read morewill NEVER go back. They are charging 30 dollars a pet for a missed appointment! EVEN IF YOU TELL THEM AS SOON AS POSSIBLE! I had a horse in the trailer on the way to the ER vet ( as they no longer have a vet that does horses) and texted them BEFORE they opened (this is their preferred method of contact) appointment was not until 4pm, they had all day to fill the spot! ITS ONLY 15 dollars at my Human dr office for missed appointments! There was no understanding whatsoever, just wanted the money AND CHARGED A FIVE DOLLAR "interest"!!!!!! unbelievable .. AND you cant even talk to a Dr the little girls upfront are running the show and its very obvious they are more interested in their phones.

You reached out on yelp and gave me wrong email ..I keep trying website, it's a joke, time to call…read moreBBB and report this vet!! Worst experience I have ever had..what kind of vet doesn't even try to touch a dog and has owner test his ears! like if your that scared,my dog,He can sense it!! Now today Sunday,I wake up on 5/24/26 and vetco prescribed( 1)$85 chewable called Bravecto..? Wtf They never bothered to return my calls!! My dogs still suffering!!!!!! Everyone telling me to taper off the Steroid now since they didn't give me the correct amount of pills.Period!! and they haven't returned my calls! This is Incompetence at its finest! There are no excuses or no exceptions.For why they are doing this.. The vet should have asked her assistant to leave the room since her assistant was so terrified of my dog.Even though he was on three hundred milligrams of Trazodone and had a muzzle on , he could clearly sense her fear so why dhe stayed in the tiny room with Me,my adult son who was holding the dog and the VET(it's an extremely small room for 4 people and a dog thst they were terrified of !!then the vet herself wouldn't even look at my dog or touch him, this is insanity!.what kind of vet place is this?? SO HERE IS AN UPDATE THE TECH WHO WAS TERRIFIED OF MY DOG CALLED TO TELL ME IT WAS A TYPO ERROR ON HER PART..MIND YOU I HAD TO BOOK APPOINTMENT ON LINE TO GET SOMEONE TO CALL ME TODAY!!! WHAT A JOKE BUT ANYWAY SHE CALLED AND YEAH SAID OOPS ITS SUPPOSE YO BE 1 PILL A DAY!! SO 40 MIL STERIOD FOR MY 70LB DOG COULD HAVE KILLED HIM!!!!!! HE HAS (4) 20 MIL STERIODS IN 48 HOURS AND WAS PANTING SO HARD I THOUGHT SOMETHING SERIOUS WAS HAPPENING AND HE WAS DYING ...NOW I REALIZE HE WAS PROBABLY ACTUALLY GONNA DIE FROM HER MISTAKE HUGE MISTAKE HUGE!!!! Fire this can't happen again to anyone.......

If your pet is not established they cannot 'treat' your animal in the same appointment- ?? I was…read moretold I had to have two different appointments two different days for a foxtail to be removed from my dogs ear. They knew the issue when I booked the appointment 3 days prior (they are closed Friday Sundays). I repeated my question.... I really have to bring my dog, extra stress on him "two different days"? In my experience, this is about money- to charge the patient twice. Why not just charge extra for the 'urgency same appointment'? If you care about animals why have me bring him in 100+ temps, walk on that hot asphalt to the doors from the parking lot- TWO TIMES TWO DAYS? Red flag- Also, just fyi.... if your Vet doesn't let you stay in the room while their being treated (non-surgeries) RUN! A good vet will give you the option.

Everything went well...this has to be the best vet I've been to since before the fire. So patient,…read moreso kind, so understanding and communicated extremely well. I don't have any dogs right now but I will and I will bring them here!! I thank every single person here that I interacted with and I sing your praises daily!! Thank you from the bottom of my heart Carole Quintel

I am very upset as I made at appointment for one of our adult boa imperators named Addy on February…read more3rd 2026 as she had a large mass stuck in her back end that she couldn't pass on her own. They told me she was dehydrated so they gave her IV fluids. They also did an x-ray on her to confirm what the mass was which it was stool that she was unable to pass on her own. They confirmed she had an infection and prescribed her an antibiotic injection called Ceftazidime to be given to Addy every other day. They wanted to do blood work on her however I couldn't afford that as that would have made the total $800 - $1,100 in addition to I don't see how that would have helped Addy as we already know she has an infection from the stuck stool. The total cost that day was $640. They told me if the antibiotic injections didn't work that they could do an Enema and flush out the stuck stool. At the time of the appointment they showed me how to give the injection to Addy on her side underneath the scales. They told me if I needed any help to come in anytime and they could help me give her the injection. They gave her the first injection for me. When I went to give her the second antibiotic injection I had a difficult time doing it properly as I am nine months pregnant so I called the vet clinic to ask if I could bring Addy in for help on giving her the injection. They told me the doctor had left early that day and to give the injection from top down if I needed to which is what they told me not to do during the time of Addy's appointment. Thankfully my husband was able to help me give Addy her antibiotic injections however I didn't think it was right what the vet did saying I could come in for help and then they refuse to let me come in and help give Addy her injection. The vet said they would call in a few days after the weekend and see how Addy is doing. My husband helped me to give Addy her antibiotic injections every other day. When the vet called for an update I let them know that a small amount of white stuff came out of her back end but that the mass was still there. When I asked how much the estimate would be for an Enema the vet told me they didn't want to do that for her until after she had all her antibiotic injections due to the risk of tearing which they didn't mention that to me during Addy's appointment. My husband and I were giving Addy the antibiotic injections every other day like instructed. We went to give Addy her injection last Thursday evening on February 19th 2026 only to find that Addy had passed away. I am very upset and distraught about Addy passing as she was such a kind and sweet boa. I feel like the vet should have done something more for her sooner instead of just relying on the antibiotic injections. I am also upset they didn't allow me to come back in for help giving Addy the injections. I am writing this review to share my experience as this has been very hard on myself and I highly recommend not going to Whispering Pines Vet Clinic if you have an exotic or any type of reptile. I cannot speak on their services for dogs and cats, however I don't think they are capable of treating exotics and reptiles properly. The total vet cost for Addy was $640 only for her to end up passing away. I also noticed when I first walked into the clinic that they have two ball pythons in a small glass tank together with a red light for heating. One of the ball pythons had bad stuck shed on it. The two ball pythons apparently live at the clinic like that in those conditions. I told myself if they can't properly care for their own snakes how could they possibly help Addy our Boa? I almost walked out right then and there but being I am heavily pregnant it's hard for me to drive and this was the closest vet clinic to us that sees exotics. I now know that I should have walked out and gone to a different exotic vet as maybe if I did that Addy would still be alive and could have gotten the help she needed.

I am so unbelievably glad my friend recommended this place. After getting a dental estimate for my…read morecat in Chico that put me in tears, I had a consult here and will absolutely be switching all of my pets' care to this vet practice. What a wonderful group of people, that are easy to work with, talk to and care about your pets. 100% worth the drive!

Best prices in the area. Competent staff although expect to have your appointment times/days…read morechanged on you.

Dr. Troxell came to our home to help our very sick 19 year-old cat crossed the rainbow bridge. She…read morewas lovely and made a very sad experience a sacred and beautiful one. She was gentle, kind, compassionate, and loving with everything she did. I cannot recommend her enough, and I am very glad that we found her.

Dr. Troxell and her assistant are wonderful. We had to have a 14 year old fur baby put to sleep and…read moreKeira was amazing. Having her come to the house was so much easier on our old guy. Keira was very kind, compassionate, loving and caring and explaining everything she was doing. The previous reviews are all so true. I would highly recommend her.

I had my male feline altered at Corning Vet for just over $100.00, even tho his second ball had not…read moredropped all the way.

Very upsetting experience for my wife today. Tried to have an ancient cat, euthanized. The poor…read morecat is suffering with biting seizures/dementia, atrophied hindquarters, little bladder control, and obvious pain behavior and frequent yowling. The animal seized last weekend, and bit our daughter, leaving a deep wound. After we decided, and went through the emotional part of this process, their vet refused to euthanize. Instead, we were given a handout on keeping the cat comfortable. In all my years, I have never experienced, or heard of such a refusal. I guess the vet knows better, than the family who has lived nearly 18 years, with the cat. Needless to say we will no longer be bringing any of our pets to this clinic. I really dislike leaving a bad review, but to imagine another pet owner having to go through something like this is just appalling.