Small location in Wheaton. Consistently good service. I was picking up some paint trim from them. I…read morewas in and out in 10 minutes. I only use McCormick or Sherman Williams (formerly Duron) for my painting needs.

Working with Bob and Sean was great. They were patient, skilled, humorous, and informative. One of…read morethe best customer service experiences I have had in any store. We had a stain color that the folks at Home Despot had neither the skill, knowledge, resources, or attention to match. We originally bought Minwax from the big box store that looked horrible. Then, thank our lucky stars, McCormick was recommended to us by the manager of a flooring store.

It was a long process, yet I found a Painter to accommodated my OCD'ness of color scheme for my…read morewalls. & with a quick online search, I found Sherwin-Williams offering a 40% discount on all paint & supplies...here I landed. With my 2-part visit, I was greeted both times by Demetrius, the Cashier, the Color Advisor (unbiased approach of course) & the Color Mixer. The 1st visit, he showed me around the enormous palettes of color where I got paint schooled...a touch up course never hurts. After 30 minutes of going back & forth with my hue of preferences, I selected my 2 swatches of color. On my next visit, Demetrius welcomed me back & asked if I was ready to mix those vibrant colors I picked out...nice for him to remember me. He juggled all the of customers including myself with an engaging & witty persona. My wait was just a few minutes until my unique cans of color was ready to go. The store is well kept & organized, even in the mixing area. There are many 'Did You Know or How To' stations throughout the store so you can self educate yourself & become a master of the brush, or roll or spray gun. I did an in-store sign up for their Paint Perks program & received an instant $10 off coupon that I was able to apply to my purchase. The store is located down the street from MOM's Organic, next to a Chuck E. Cheese. I received real good customer service from Demetrius, I'm happy that I caught a good sale with additional savings & enjoyed my shopping experience that was fun & educating.

Great staff! Johnny especially is incredibly knowledgeable, professional, and very patient with…read moreanswering the many questions I came up with. I literally brought in 9 paint cans from when my wife and I had our apt repainted 5 years ago which were not labeled well at all, and he was able to help me interpret what each paint color was, what room it went to, and created replacement paint all within 20 minutes. I felt great leaving that day and knew I had a solid plan and better organization for my upcoming project. Very grateful and will certainly visit again in the future.

Go-to retail shop for all things creative and DIY. Especially if you are one to look for…read moreinspiration in-person rather than on Pinterest, you should wander here to find your next project. Kensington has a street dedicated to antique retailers, consignors and upcyclists which goes by "Kensington Antique Row." More information can be viewed at: kensingtonantiquerow.com.

Lovely things, excellent work -- all done with soul. And the best people to engage with, so kind,…read moreso pleasant, so interesting. Janna understood my style instantly, and identified the best pieces for me after the desk I was originally interested in was taken. Finishing this desk was a battle royale due to the veneer that they did not realize was originally there, but they did it! And Scott personally tapped in every one of these tacks around the chair. These people do not quit. Janna also walked me through some detailing of a vintage piece that has been in my family since forever and distressing of a picture frame -- as in, countless messages back-and-forth until I felt completely comfortable. And it came out with fabulous results. On top of the top-notch work, it's wonderful to support a small business. I have loved every moment that I have been in touch with Janna and Scott, and look forward to more with these people I now consider friends. Do yourself a favor and check out Joyful Heart Reclaimed!

Customer service at this location is fantastic, particularly from one of the younger male employees…read morewho is frequently working. It can mean sometimes waiting a few minutes as they help someone in front of you, but you'll get the same patient and helpful treatment when it's your turn. They also have a parking lot which is nice given its location!

The customer service in this store is exceptional! It's also brand new and conveniently located…read morewith a parking lot.

I've gone into Luu Paint before, and it's always been an acceptable experience. But the other day,…read moreI stopped in to get some paint cards. One of the employees came over to help me. He was explaining something about how BM categorizes their paint collections. I was learning something new, but there was something that was bothering me about the guy. After a couple of minutes, I realized he wasn't masked. NONE of the people working in the store were masked. Not sure why they think the mask mandate in MoCo doesn't apply to them, but if they don't care enough about their customers or each other to put a mask on their faces when they're in contact with the public, I can easily say that's not a company I want to do business with. Bye.

The owner makes me laugh, great personality and wealth of knowledge.read more

Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

Overall, I have had pretty good experiences at Stronsniders Hardware. The staff is very helpful,…read morethe layout of the store is pretty straightforward and easy to follow, and the store has a decent inventory. During all of my visits, I was able to find what I was looking for or something very similar to the items that I needed. In general, I think the prices are pretty similar or a bit lower compared to those in other places. Unfortunately, parking is a bit of a mess, primarily because two of the three entrances for vehicles are located right next to two VERY busy intersections. For one entrance/exit, it's virtually impossible to make a left turn leaving the shopping center, and you can make only right turns for another exit. However, I will not necessarily fault Strosniders for this because these horrible parking situations seem to be pretty standard in this area. It's as if developers throw a million and three stores in a shopping complex without any regard to the parking situation or traffic patterns. Also (as of Jan 2026), the store is dog-friendly.

I've visited this Sherwin Williams numerous times during the pandemic. Lol I guess when spending…read morelong periods of time in the house...you find more projects to complete. I'll keep this short and sweet but every time I come here the staff has always been so pleasant and helpful. The gentleman that helped me today even went the extra mile by carrying my 3 gallons of paint to my car. What wonderful customer service! Will def continue to use Sherwin williams for my painting needs.

Awesome paint store. Cool staff. I know the paints are a little pricey but the finish quality is…read moreeye-catching. I painted two bedrooms and remodeled an HVAC closet in the basement. The work turned out really nice. Sherwin-Williams "0" and "Low VOC" paints help keep those paint fume irritants down. I highly recommend their products.

With all this extra time on my hands, I have been able to get certain projects around my house…read moredone. I wanted to paint my island a dark charcoal blue I found on pinterest. I brought in the color and some pictures and a ton of questions. They helped walk me through the whole process of how to paint the cabinets and the quality of paint to use. He matched the color perfectly and I couldn't be happier. I came back when I was painting the rooms in my house - the paint is great but the customer service is better!!!

Impossible to get service. contractors call in, order, walk in, skip lines, customers wait. a…read morewaiste of time shopping here if you are not a contractor!!!

Matt helped me with a large order of many different paint samples I needed to purchase. He was very…read morepatient and knowledgeable, answering all my questions and giving me good advice. I would ask for Matt anytime you go into this location.

Mitch was a huge help ! Very knowledgeable , friendly and provided detailed instructions…read more Would highly recommend BM and ask for Mitch !

I came here for a door handle replacement. Once I arrived inside, I had no idea on what aisle to go…read moreinto. Luckily, I was able to ask an employee who had walked by, and they directed me to the right location. They had so many selections, but I knew what I wanted including my preferred color. The price was affordable. Checkout was quick and easy.

tried to order potting soil on the web. 2 bags for 26.00 with my military discount. That's a…read morereally good price. When I click the FREE delivery button, price changed to 38.00. Tried chat help and bot treated me like i was stupid. Chatted with a real person who also treated me like I didn't know how to place an order, or read the screen on my computer. After 45 minutes, I gave up and ordered from someplace else. I used to like Home Depot, especially the free delivery, except when the free part adds 50% to the cost. It sure would be nice to actually talk to somebody in customer service, like the "old days"