My Mom got her kitchen floor replaced and it looks like a new kitchen. We went into the store and…read moreChris was very helpful and to the point and showed us the tiles & left us to pick one we liked. He was professional and a pleasure to work with. We were given a price and the contract was signed that same day! The agent came the next week to measure her floor for the exact measurements and once Chris had the info he called back & the price did change by about $1k but still an excellent price! She put a deposit down when we first went there then paid the rest of invoice when they scheduled the installation. We don't know time frames for ordering products but it took over a month before she got another call to schedule the install. The installers came yesterday & were very professional & did a good job. They even matched up the molding coming into the kitchen & around cabinets and walls and it was perfect. It did take all day but overall great work and again the floor looks amazing.

Larry K. July 2025 We recently went to Jim Boyd's…read moreCarpet and Rug Outlet in Timonium to purchase a couple of area rugs. From the moment we entered the building, we were very impressed with the professionalism of the staff. The sales person LaVerne, and her manager Larry were both knowledgeable of their products and worked with us to find exactly what we needed. We are completely satisfied with our experience and will highly recommend them.

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!

I had my floors re-sanded and stained in June after experiencing a poor buff and stain job by…read moreanother flooring company. An estimator came out to assess the floors and I explained my expectations regarding the color of the stain I would like for my floors. I was recommended to pay the additional $200 to receive water based sealant. The day the floors were sanded I called LB and stated that I had concerns with the color of the floors after the first coat was applied. The estimator came back to my house and assured me that once the sealant was put on the floors would look better. On a positive note, the sanding job removed a good bit of scratches, however, after the last sealant coat was applied there was some bubbling. I was expecting a rich brown color and unfortunately, the color of the floors look inconsistent and not at all like I was expecting. I was also very surprised that minwax stain color was used. After doing online research, minwax is primarily used for diy projects. Duraseal is what professional flooring companies use and after looking at the LB fb page I saw that they also use Duraseal on some of their projects. Duraseal is considered the standard by professional flooring companies and according to the research, it absorbs more deeply and eveny into the wood resulting in a richer color. The estimator Zach never in his estimate said that minwax would be used. LB contract stated that a high quality stain would be applied. Duraseal was never offered to me as an option. I called LB to let them know of my concerns. I received a voicemail from Zach saying that they have used minwax for many years with no problems. I left a voicemail with Zach to follow up with me and never received a call back.

Lady Baltimore Floors has refinished and installed hardwood floors in two homes I have owned, one…read moreof them dating back to the 1880's. In both cases they did an excellent job at a reasonable price. The staff is knowledgeable and reliable, and the results are beautiful in both newer and older homes. I strongly recommend this fine company.

My tech Ofir was excellent. He was communicative and went out of his way to ensure the best…read morepossible end product. I am very satisfied with the result. Very noticeable improvement for a good price. They refinished my wood floors and they look new. Highly recommended.

Carpet Palace is awesome! They did carpet in our four bedrooms and laminate in the laundry room and…read morebasement. When there was a manufacturer issue with the laminate, they replaced it for free. Four years later, they even came back to fix a small hump and tidy up a couple of seams. Super friendly team that truly stands behind their work -- highly recommend!

First I dont live in California , I am In Severna park . I just had Joe come in and add oak…read morehardwood to my dining room and kitchen . We knocked out some walls and needed the hardwood matched to what was there . They did a beautiful job both in the installation And the finishing . I can be a picky SOB and I couldnt find anything to complain about . His guys were great , cleaned up and were very respectful . His pricing was more than fair , he wasnt the cheapest and he wasnt the most expensive by far . Most of all my wife loves it . I would have him work for me again anytime .

Something scary happened. All okay now. I was walking w/ my…read moredog on Main Street when he started looking around kinda weird. My dog went on the opposite side of me - closer to the cars. Then, this guy jumps out from behind a car, at me! My dog gets in between us. The man then laughs and sprints into a store (this carpet store - Main Street Oriental Rugs). I went back to the store the man ran into (Main Street Oriental Rugs)... he works there. The manager/owner whoever didn't want me to talk to him. But the man was standing right there! Manager/owner apologized that that happened. Said he doesn't speak English. Fortunately there were 2 other customers (?) who were like no she wants to talk to him. The man, smiling the whole time, said he, "tripped from behind the car".

Perfect service - careful while removing and replacing rugs - quality work from beginning to end.read more

The main reason I went with this company was because the offered the Candlelight product much…read morecheaper than others. The designer was not detail oriented when it came to measurements and selection. I felt I had to handle the design myself and document my own measurements and selections. Responsiveness was sketchy at best. I had some damaged product which resulted in months of delays (not Mill Valleys fault) BUT they should have advised me to open ALL cabinet boxes and inspect thoroughly instead of only opening fronts. I was disappointed in the Candlelight product, but that's another story. If you want a company to handle all aspects of your kitchen remodel then this is NOT the place to go. You can save some money here (on cabinets) but in my experience the savings was not worth it.

About 3 years ago we remodeled our kitchen blowing out a wall for more of an open concept. We…read moreneeded a very large granite island, flooring,appliance garages, built in banquette, and new appliances- stove oven refrigerator microwave. We wanted a simple but very high quality look for a country stone farm house.. Mill Valley showed us white full inset shaker style cabinetry from two of its semi-custom brands. We chose one which was great but saved us $10,000 compared to the highest end line they carry. It was a very long process given everything we had to do and delays with our contractor. But they were very patient and went with us to other places to help pick everything out, even though they weren't selling us the flooring, and appliances. They were also very helpful with the counters, which they don't make either. We went to two different places and learned a lot about surfaces. Ultimately we went back to granite, and we learned you have to be picky because some granite is more beautiful and marbleized than others, and most folks get tired of moving slabs around so you can cherry pick their best stuff. I would definitely recommend Mill Valley if you want a very high end kitchen at a reasonable price.

Damaged my Property. Poor work men ship in the installation process…read more I found after cleaning up after them team of trainees finished my flooring.. Too many things to list. THIS A FOLLOW UP TO THE INSTALL. I will be reporting them to the M H I C of MD.

They were so helpful and nice with me and all of my sustainable, environmental issues. They…read moreinstalled solid hardwood in two of our bedrooms to match the hardwood in the rest of the house and engineered hardwoods in our basement. I wanted everything to be sustainable and non toxic, particularly with the engineered hardwoods, which are manufactured and I wanted them thick enough for refinishing down the road. Eddie did a lot of searching for us and really found the best option out there for us and they looked gorgeous and exactly what we wanted. He and the owner even called me about the installation for the basement floors and said they would have to use tiny drops of glue at the joints but they had found a non toxic glue to use and sent me the material safety data sheet. The price was more than reasonable, especially considering they had to pull out about an acre of wall to wall carpeting! The work was done very well and I know if I have any issues, they will correct them. Great company!