Went to the car wash and bought the deluxe wash. After the wash I pulled up to the vacuums to…read morevacuum the inside of my truck . They were not on so I went to get the attendant to ask for them to be turned on. The attendant told me he wouldn't turn them on for only one vehicle. Not going to be coming back when I can go 5 minutes down the road for a much better experience.

Kept billing after asked to stop. Was I. A plan then left town. Told them not to continue billing…read more They do keep billing

It does a good job on washing your car but I still like soap and water the best. It's kind of…read morehidden behind Valvoline Oil. They were not open while I was trying to get into the drive way. The manager came out and said they were detailing? He said come back and I said ok? They opened this business up about the same time they built the Walmart across the street. However I like the car wash up the road better at Hilltop Carwash. So I'm going there.

Good car wash, never had an issue here and although car washes are overpriced, it's an industry…read morething.

There's nothing better to do on a beautiful hot winter day than to stop in and get your vehicle…read morewashed. Whether you want a basic wash or full Monty, this is the place to come. Either Cleveland location is good. The only issue I've ever had with Surfs Up is the area around the badges on my car and the wheels. When the cleaners go over the badges they miss some of the area just around the badge. The same with the wheels. Depending on the wheel, there are some areas that the wheel cleaner just can't get. Just be prepared to either live with it or to do a little detail work after the fact. Other than the two issues above, I think the value for the lower to mid level wash is great. The top tier wash is a little expensive but I can't complain. Stop in and give them a try.

Waited over an hour for my car after being told the service would take 30 minutes. Then, when I got…read moremy car back, the interior had bare minimum cleaning even though I paid for the highest package. Also, when I told them I didn't want air freshener, somehow mine ended up broken on the floor of my car??? Not my favorite experience. Maybe I came on the wrong day but I was disappointed..

They were very helpful and polite. I got an oil change and car wash. They did inside and outside of…read moremy car. I recommend they.

This is a fairly good place to get a car wash- They have several options available, such as…read moreexterior wash only, interior and exterior, etc. I've had both the cheapest (about $9, exterior only) and the most expensive (interior and exterior-vacuming, wiping down the inside, etc. which was about $20, with a coupon) and both were satisfactory for the price given. Employees have been polite and friendly and wait times haven't been too bad. The interior and exterior took about 30 minutes. They have a nice inside wait area and rocking chairs if you want to wait outside. My only complaints are it's a little difficult to get into the place because of the way it's situated and the fact that you're not really sure what to do when you pull in there (not very good signage). They always seem to be busy, though, when I am there. This also seems about the only (working) place to get a car wash in the area- everywhere else I've been to is either do-it-yourself or broken. :(

Great car wash as you never have to get out of the car. You just pay and the attendant will guide…read moreyou on the tracks and motion you to put your vehicle in neutral. It did a really good job as today after the snow storm my car was so dirty I could not see very good driving.

I live in Ooltewah but never go this way until last Sunday when I just happened to pass by. I…read morenoticed a $3 summer wash special-oh yeah! Well, my wife's new car is black and shows every little blemish. I've been wanting to get it professionally buffed but haven't got around to it yet. The $17 wax special caught my eye so I went from the $3 job to the $17 job. The car looks great but of course the slight blemishes still show. But what a shine. There are cool fluorescent colored soaps that bathe your car as you roll through. They have the free vacuums which I appreciate but an extra special touch is the free to use cloths. I'm ready to bring my F-150 over there now.