I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Shaw and their team are AMAZING! In my line of work I work with them almost daily and they never…read morefail to communicate, be timely, and be fair. They are a great service I would recommend. Call for all your plumbing needs!

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

This is the second time that we have used the services of this local business. Both times we were…read morevery happy with the results. The first time was for a clogged sink that we couldn't snake out ourselves. The second was for a cracked pipe in our backyard. Joe got back to me shortly after I called and made room for us on his very booked schedule. The charges were very fair and reasonable. Joe and his staff are very polite and easy to work with! I would highly recommend this company!

He was nice on the phone..we had a garbage disposal replaced pipe work and a new facet…read moreinstalled...all Seemed great at first..then I realized that my $300 faucet was not put in correctly and didn't work as it was suppose to... I called him (text rather because that's how he communicated) and he was a total jerk to me and never came back to fix his mistake. I ended up having Brothers plumbing come out and they did wonderful work. At any rate it works fine now and I won't ever recommend Joe to anyone.

I have had two plumbers, Juan and Chanse, and an electrician, Brandon, come to the house. They…read morehave each been professional, personable, and very helpful. Each one has been so good to explain things to me in a straightforward, easily understandable way. I am impressed with Reynolds as a company, from the office staff to each of the technicians, and I look forward to continuing to work with them.

Rod was efficient, working while explaining what he was doing the entire visit. He swiftly repaired…read morea broken wall outlet. He gave me several explanations for what he was working on so I could easily understand his reason for fixing my wall outlets. We had been having power outages and they needed repairing. He added some information regarding light switches that didn't work so we are going to have our home in good shape this month thanks to Rod!

They came up with a cost-saving solution to a problem with our gas fireplace that saved us from…read morehaving to replace the whole thing. The technician was very pleasant and cleaned up around the job before leaving. I hooked up with this company at the Douglass County Home Show and I'm glad I did!

Don't Be Fooled. Addcox did do a great job putting in our mini splits almost 4 years ago. My…read morehusband was very pleased with them. They didn't tell us we would be required to have yearly inspections, but when we found out a year later, we did it. It was costly. The following year, since their yearly inspection and maintenance costs were so expensive, we specifically asked them if it would hurt our warranty if we went somewhere else for our maintenance that had to be kept up once a year in order to maintain the warranty. They assured us it would be fine to get it maintained elsewhere, that it won't affect our warranty at all. What they didn't tell us was as soon as we did that, our life-time guaranty with them -- with Addcox -- was considered void. We found out just now, after 3 1/2 years, that, "Oh, well, your units are no longer guaranteed with us because you went somewhere else for your yearly inspection and maintenance." Wow. Really? How convenient for them. They should have been upfront. I feel I was lied to.

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

From the owner: Oregon Custom Plumbing brings over 65 years of combined plumbing experience to homeowners and…read morebuilders, proudly serving all of Lane County and the surrounding areas--including Fall Creek, Eugene, Springfield, Cottage Grove, Junction City, and Veneta. As a women-owned and family-operated business, we take immense pride in delivering standard-setting residential and light commercial plumbing solutions backed by honest communication, professional accountability, and a dedicated warranty program. Fully licensed, bonded, and insured, our expert team specializes in fast, reliable water heater installation and replacement, custom remodel plumbing for kitchens and bathrooms, and comprehensive new construction plumbing from rough-in to top-out. Contact Oregon Custom Plumbing today to schedule your free estimate and experience the difference that true, local expertise makes for your home.

This is the best plumbing company I've ever worked with. Fast and efficient. The Bordeaux's dropped…read moreeverything to come help me. I understand the price that comes with having same day service! Strongly recommend this plumbing company especially in the Cottage Grove and Roseburg area! I recommend them to all my insurance customers!

Aaron, from Bohemia Plumbing stopped by on his way home (4:15 pm) from another job, spent 15-20…read moreminutes looking at the broken sink pipe, told us the minimum call charge (very expensive) and then said it would be time and a half to have it fixed. When I posted a negative review he called to say it would be taken down because we are not allowed to post their pricing schedule. Seems pretty sketchy to be able to take down negative reviews when all the facts are accurate. Get their pricing up front and never have them arrive after 2 pm!