They sent some young woman out to my house that wanted my security code and asked for it infront of…read moremy neighbors. She was a very immature young woman that was insecure about everything including going throughout the back yard and around the house very awkward the whole 5 minutes she was here. Before engaging me in any conversation didn't ring my door bell or knock just text me and in fact was 1 hour late to our appointment. Then after 5 minutes of conversation I decided to end our meeting as she wanted to get a friend to comeback with her. Not sure why. I later called management about how unprofessional the experience was and that if the simple task of greeting some and being discreet about passcodes was to much for their sales staff maybe their service would be just as tacky and from the look at the reviews with overpriced trashy product and service walking away looks to have been a good choice for me. Thanks but no thanks for the overpriced monstrous nightmare. Lol!!

Started out great. Very responsive on the phone. I explained in detail what I needed in an email…read more Came out and looked at my storage yard. Then wrote me up a proposal and expensive estimate for something I didn't ask for. When I asked them about what I was requesting they said they'd look into it. I never heard back. Called three months later, receptionist sent me to someone's VM and never heard back. Seems they are only interested in selling me what they want me to have, not what I need. A for selling, Fail on follow through.

So since my comment on their Facebook page keeps getting deleted I figured I'll write here since…read morethey cant delete it. Last night while making dinner there was a knock on our door. I looked through the peep hole but since I didn't recognize the man I wish answer. He continued to knock, ring the door bell, knock, tell for someone to answer the door for at least 5 minutes before someone finally went outside. It was one of your reps trying to get us to reactivate our service. I'm sorry for that was beyond rude. If someone doesn't answer the door it's for a reason. He also kept insisting to come inside. Extremely unprofessional and We will never be recommending the service or reactivating.

UPDATE: 03/06/2014 - If anyone reads these reviews, and you really should, I'm making this final…read moreupdate to finish the review. - I sent a registered letter with my demands. Several months later I received a notice that I was free and clear I didn't owe anything. Oh really ? So all the calls, and by the way were up to every day calls (whatever you do don't give them your cell number ) in the final week before receiving the letter. So fight these pri_ks or better still, don't go with Vivint, Inc. in the first place. Vivint Inc And so it continues with Vivint and I'm sure everyone wants to know what comes next...... a Joyce Black called saying we had a problem with our account and to call (again). When I returned the call Joyce Black could not be found and another agent said we owed 98 dollars on our account. I was then transfered to billing and cancellation. I re explained that we had given them no less than 3 phone calls within a 3 month period before our 5 yr contract was to be completed (starting to feel like a jail sentence) and several months before end date a REQUIRED confirmation letter. I was told they didn't receive the letter till a month later! So, many minutes later of details, the agent said all was good, no problem on account but now asked that my wife also contact them (again) on cancellation. Agent then went on to try and sell me a wi-fi alarm system ! Flash forward 2 days and get another call from Joyce Black and to call back. I had my wife field this return call. When she did, and asked for Joyce Black, she was told Joyce wasn't there or some excuse (it had been only 5 minutes since their call - beginning to think this person doesn't exist) - and then the agent on phone, Cory, started in on the 98 bucks over due on our account. My wife explained that this was already handled on the first phone call to agent Rose. Back to the 98 dollar account..... - and my wife said for agent Cory to note that she was calling to once again confirm cancellation. Agent said my wife would have to call back during the hours that Joyce Black worked, mountain time. We verified the date on our letter sent and looked over our phone calls to verify the calls made previously to cancel our account on the anniversary of our 5 year contract. So today I contacted my lawyer. He indicated that records of calls made from us and the confirmation letter, even if they didn't get it till later, was sufficient enough notice on our part for the cancellation. Lawyer also questioned why a confirmation letter was even necessary since when we called we had to tell then our personal information and the secret pass to our alarm account. Just to catch everyone up here - Vivint continued their attempt to collect after the 5 yr contract was completed, final payment made, and multiple heads-up phone cancellation calls and a submitted confirmation cancellation letter. They then load up with processing fees and late fees on top of a monthly charge. This is actually what they do to other customers - see my other Yelp blog. And just remember, if they keep charging after your contract final date and you have contacted them to cancel, you will most likely spend months trying to get your money back if ever.

Appointment was made for RON to come over to the property to give an estimate on how much an alarm…read moresystem including installation would cost. Confirmation was made by phone regarding the time and place. No RON, a no show, no contact. So you won't get bad service from this company, evidently you will get NO service from this company.Please let me know where I can send my bill for wasting my time and energy. Thanks RON.

If I could give 100 stars I would. Robert diagnosed and fixed the problem on the very first trip…read more When the Geek Squad who installed the security system did not return dozens of phone calls, and no show appts. Half the problem was because the camera was my installed too high under the roof eve. This is the place to call with security issues.

I went there with the lowest of low expectations after I first tried to call to set up service and…read moreread these reviews. The first time I tried to call in and ask questions about the different plans, the guy acted like I was an idiot and was imposing on his time. The phone disconnected after I finally got to ask my question. The next guy could not be more helpful. I went to the store a few days later and was not expecting much. There were 6 people ahead of me waiting to get in. When they open the doors, we were greeted by a bunch of employees. The employee that helped me was very nice and helpful. He took the time to answer all my questions and was very knowledgable. I was in and out within 5 minutes.

They are the worst company I ever had to deal with. I have reached out dozens of times. My cable…read morehas been on and off for weeks, I am on hold as I'm typing this. I just need a rep to come out. 25 minutes and counting. I made the huge mistake of upgrading to iPhone 17 and now have to stay with Xfinity until my contract ends.

Let's start off on a positive note. In 4 years of Comcast cable internet, I must say that the…read moreup-time is very good. Only a few service outages- the big one caused by a contractor (non Comcast) yanking their fiber optic cable out of the ground near Coburg Rd years ago. OK, now the nitty-gritty close to $80 / mo for just internet service is high. But, I pay it because there are no other options that approach 50 mbps in this town. So why the two stars you might ask. Let me tell you.... tonight all I wanted to do was change out my cable modem. That amounts to giving Comcast the Serial No, and the Mac ID number of the new modem. They place it in the system, and done. I've done this before. Comcast chat this evening close to 1 hour and was passed to 4 different people. Basically, I went through the entire process twice, best I can tell. Also, hate the up-sell!... want to add this, that, and save $..... NO! Just give me decent customer support. So, 4 stars for speed, minus 1 for price, and minus 1 for inept and long technical support. Good luck.

I would rate it less than 1 if it was possible. After 3 international calls regarding our TV box,…read morewhich would drop recorded programs, and then maybe, maybe, the next day they would return. I spent at least 3 hours with these folks. First it was a system issue (didn't fix anything), then something else (didn't fix anything), then a fix and the person was to call me back the next day (didn't happen). Supposedly, there is a next x box at the local store in Eugene, Or that I can pick up. But their phone number doesn't work. If I had an option, I would drop everything we have with Xfinity...the worst customer service that I have ever encountered, any where for any thing.

11/10/25: I highly recommend this company to everyone who…read moreneeds security cameras help installing their starlink, like I did surely is amazing to work with and the best customer service ever, she just puts a smile on your face. Kory, was very informative, educational and just an amazing person to work with.He helped me to install my starlink in no time.I would give him ten stars if I could.

Lance and Sherri were great to work with in setting up our Verizon hot spot alternative to cable…read moreservice which is not available at our address. They were responsive to all of our concerns and questions and promptly answered and returned phone calls. Lance is exceptionally knowledgeable and installed our new system professionally and made sure we were comfortable with its operation. We have signed up for their monthly service contract to ensure that any problems with our system can be resolved quickly. We highly recommend Rogue Valley Security.

I am very pleased with Federal Security and the amazing camera system they installed. The images…read moreare crystal clear. I especially love that I can view the cameras remotely from my cellphone or pc. The staff was very patient with me, going above and beyond answering all of my questions and concerns. Definitely reccomend.

Domnich Construction is fantastic! He installed my heavy-duty swivel TV mount perfectly. He arrived…read moreon time, completed the job professionally, and charged a reasonable fee. I highly recommend Domnich Construction.

I was searching for just this kind of company: somewhere between a "handyman" and a contractor. I…read morewas pleased to try out Domnich Construction to lay tile in our guest bath. I received a very detailed bid that also looked quite fair. Barry did everything he said he would do in a timely manner with regular communication. The flooring is gorgeous and the choices of materials, like non-absorbent floorboards, are much appreciated!! We are very satisfied with the work performed and plan to hire Domnich Construction again when we're ready to tackle another home project.