I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

Our heating has been on again off again for awhile. My wife contacted Alpine on a Wednesday, and…read morethey gave us an appointment time on Thursday. The technician showed up on time, and even gave a heads up call 15 minutes before he arrived. The techinican was CJ. I explained the multiple things going wrong with the heat pump and emergency heat, what worked sometimes, and what didn't work, and how things were intermittent. CJ was very attentive and listened carefully. He went to work and explained things to me as he went through his troubleshooting. It turns out there were two things wrong inside: 1) a sequencer for the emergency heat coils was malfunctioning partially sometimes and not working at all other times 2) a safety switch that is triggered when backflow occurs had stopped working, which turned the heat pump off. Outside, the unit was low on freon so he pumped in 4.5 pounds, along with a dye so that when he comes by in two weeks he can use a light to see where the leak(s) may be. Our heating works like it is supposed to now, and I am confident everything will continue to work, and CJ will come back it two weeks and wrap things up. CJ knows his stuff and is an expert in his trade.

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!

Recently purchased a home, and the previous home owner, did not have switchplates or covers and…read moremany of the outlets were dated. I decided to do a full re-do of all outlets and switches. They were very fast and efficient. Requested a quote, got a very quick response. Chris went over all of the details thoroughly. I wanted to proceed with the work asap because I have a lot of things I am juggling at the moment. They were able to get everything done next day. From what I understand in speaking to a few other companies, their pricing was on the higher side, but for me, "time is money", so it was worth it. I really appreciated the ease of communication, and follow through.

Worst quality, workmanship, and care! One of the wall heaters was busted Reynolds put a new one in…read more The wall heater was defective. Reynolds refused to give me money back and buy me a new wall heater. I was charged double monies!!

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

From the owner: Oregon Custom Plumbing brings over 65 years of combined plumbing experience to homeowners and…read morebuilders, proudly serving all of Lane County and the surrounding areas--including Fall Creek, Eugene, Springfield, Cottage Grove, Junction City, and Veneta. As a women-owned and family-operated business, we take immense pride in delivering standard-setting residential and light commercial plumbing solutions backed by honest communication, professional accountability, and a dedicated warranty program. Fully licensed, bonded, and insured, our expert team specializes in fast, reliable water heater installation and replacement, custom remodel plumbing for kitchens and bathrooms, and comprehensive new construction plumbing from rough-in to top-out. Contact Oregon Custom Plumbing today to schedule your free estimate and experience the difference that true, local expertise makes for your home.

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

Fast friendly service. Would definitely recommend!…read moreHe assessed the problem, then bought the needed itelms. Very satisfied.

Oscar talked me through relighting the pilot for my water heater over the phone. Was very helpful…read moreand congenial.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

My sister-in-law recommended Ken the Sewer Doctor to us. Ken was able to squeeze us in quickly. He…read morewas friendly, efficient, and fair priced. I'd totally recommend him.

Ken has been the best plumber! We originally used him for a simple toilet repair and he responded…read morequick and did the job well and at a fair price. Fast forward a bit we have a larger unrelated leaking issue and he was able to get out the same day to start the repairs. Jim and his associate do great work! Highle recommended!