Jackson was a very helpful line buser, we have a complicated order and he helped us through it allread more

Fast, friendly service, we used the app to order ahead and thank goodness, bc the regular line was…read moreso long. We did try the sliders. I thought they were squished bc they looked flat in the bags that we were handed, but meh. Anyway we did the 2/$6 for the bacon slider and the sausage slider. Decent, not too salty or saucy. Basically what you'd expect it to taste like, protein, egg, cheese, soft biscuit with a lil sauce. The sauce seemed like a tangy Mayo, not spicy. Would I eat it again? Sure but nothing to go eat out of your way for. Drinks: Mini got a blue raspberry sparkling water with a sour straw. She loved it. I'm glad that sparkling water is a menu item. Considering how it's carbonated water with a couple pumps of sweetener I think it could be a little bit cheaper but whatever. I had an almond milk iced white mocha with a sprinkle of cinnamon. Didn't take a pic bc it was basic, but what I wanted. Last time I was here they gave me the wrong food order bc I didn't check the bag before I left, but it's whatever. It's not like I'd stop coming here, it's close by lollll

What an amazing first time experience at Dutch Bros? I pulled up to the drive thru menu, decided on…read morea drink, pulled around to a young lady standing in the rain taking orders. She was very sweet and friendly. I told her I wanted a Lavender Lemonade and she said great, pull up, your drink is on Dutch Bros today. My LUCKY day! Thanks Dutch Bros for an amazing first visit. The Lavender Lemonade was cold, refreshing and delicious!

First time trying this location. The drive thru line here is weird lol the staff was nice. I didn't…read morelike that she turned the ipad around and said "is 15% for tip ok" instead of just letting me decide if I would tip or not. Anyway, the drinks were good. Me & my sister both got the Dulce de leche latte. It wasn't too sweet. I got a chocolate milkshake and a strawberry milkshake for my kids. They are more like slushies than milkshakes but they liked them nonetheless.

Fast, friendly, and delicious! I love that they are so personable here. The line moved pretty quick…read morefor 3pm on a weekday!

They have long lines but really fast service. The drinks are always on point! The prices are always…read morepretty low.

I have always have had nothing but great experiences here. The location is always clean and the…read morestaff has good customer service. I typically get the same smoothie which is the nuts about protein. It's tasty!!!! I really want to shout out the owner, Mario. he is someone I would call a true leader. Today it seemed like he was outside hanging with friends from a workout. But he seen that his staff was swamped. He washed his hands and got in the kitchen and started to help prepare orders. It was really amazing to witness. He also took time to thank us for being patient giving us his business card and willing to give us the next drink for free. We politely declined because we just felt like you don't get that type of customer service at other establishments. Keep shining Mario also thank you to your staff. You have a great team.

I've been going on and off since they opened a few years ago. The quality has really gone down…read morehill. The fake bacon bits (I think that's what they are) on the egg and avocado toast was just plain gross and my açaí tropical mango bowl had large chunks of ice in it.

We're from out of town and have visited this spot four times now because it's one of the few…read moredessert places open late, but this will be our last visit. The biggest issue is expectations. The menu shows a wide variety of items, but many either aren't sold anymore or aren't available later in the evening. More than once we've come specifically for something, waited in line, and only found out at the register that it's not being served, sometimes an hour or two before closing. There's no clear notice about a limited late‑night menu or which items are actually available, so customers end up wasting time and leaving frustrated. On top of that, the teens working the counter often come across as condescending when they deliver that news. It doesn't feel like they've been trained on basic customer communication, and there's rarely an apology or effort to offer alternatives, which makes the whole experience feel dismissive rather than welcoming. Even the small extras feel neglected, all the games in the seating area look crispy and worn, and some of the card games even appear moldy, which doesn't give a good impression about cleanliness or upkeep. This could be an easy fix, update the menus to remove items you no longer sell, clearly mark a late‑night menu with specific hours, refresh or clean the games, and train the front‑of‑house staff on how to communicate those limits respectfully. The concept and late hours are great, but after four tries, the lack of clear communication, poor upkeep, and the attitude at the counter mean we won't be back. It feels like the Am/Pm of Boba.

Amazing taste and great flavors. Definitely a great spot with affordable drinks for any type of…read morephoenix summer heat!

This coffee queen needs her coffee no matter where she is and Dutch Bros is always reliable…read more The staff here are so friendly and if you walk up to the window to order your drink it's ready pretty quickly. *Ordered my usual Extra Hot, no foam Oat Milk latte with an extra shot *Drive thru available *Download the app for rewards and to order ahead of time ~ and that's all I have to say about that...

AMAZING SERVES!!! brooke is the sweetest girl ever. got our drinks done immediately even though we…read moregot 8 drinks!

So about a month ago, I came here for the first time and I was so shocked on how good the coffee…read morewas. I got the Screaming Eagle which is white chocolate and caramel in so good I got it blended. The coffee beans they used were so good and I was so excited to hear that they roast them in house. The white sands and campfire song sounds so good as well who doesn't like drinkable happiness. I may not like energy drinks, but I sure do like coffee. I'll have to remind myself to take a picture next time. Their workers there are wonderful. I asked simple questions that they were able to answer like what the syrups they use are what the chocolate brands are, and it made me extremely happy to know that the brand of chocolate syrup and white chocolate syrup they use are very simple with not as many ingredients as I'm used to seeing on a bottle. I am a horrible at that but if you're anywhere near them, definitely try them out. You won't regret it and if you're in a little bit of a coffee snob, they're definitely good.

Quick convenient spot for coffee! Came through the drive through today, there was no line when I…read morecame. I was able to order quickly and my drink was ready in like a minute, service was fast and the baristas were nice! I got a cold brew with oat milk and vanilla. At first sip I thought it tasted weird but once I mixed it up more it was good! They definitely went a little heavy on the oat milk so maybe I'd ask for less. Not overly pricey. They have a little patio too.

We're visiting from out of town and I've been wanting to give this place a try. I'm so glad we did!…read moreThe line wasn't long, even then if it was I would've gone either inside to order or had ordered ahead of time for pick up. The long line I believe wouldn't be so much the employees fault. If anything it's more on the customers side, most of the time customers will order x amount of drinks that'll cause the back up of the line. I didn't get the chance to get the girls name that was took our orders and the other that was at the register. They were super nice and helpful and made the whole experience amazing! I really appreciate how they were personable, friendly and had great customer service skills. In addition to that they had product knowledge. It was really helpful that the person taking orders could offer suggestions on drink orders being that I was a first time customer. We also ordered food two burritos and the sriracha sour cream or cream cheese sauce that came with it was really good! I can't wait to come back again and try a new order.

Coffee is like duct tape. It fixes everything…read more What's not to love at Black Rock? This Black Rock is pretty much like all the rest. Lots of seating, good lighting, the staff is friendly and they have a convenient drive-thru. While this will probably not be a Black Rock Coffee Bar that I visit often, this is the one closest to my parents' house. It's a great place to stop when I need an extra boost of caffeine before having to help my parents with whatever phone or Facebook problem their having. Just a note: The Strawberry Blondie with Sweetheart Coldfoam they had going on for Valentine's Day... tasty! Very Instagrammable.