Horrible service. The staff is disrespectful and then do not have the clothes ready on the pick up day agreed to. Plus, the damage? Rather figure out how to do it myself. read more

Nice people and good job, but I can't continue to do business with them when they don't adhere to posted hours.

It wasn't the friendly experience. No one says hi, or thank you. Just kind of like get in and drop your sht and leave. It might work for some but I just didn't appreciate the vibe. It was also 3 times the price of another dry cleaner that we went to, so it might be convenient for someone in the area but not a long term solution for us. read more

I have gone to drop off and pick up items the last 2 days and they were still not open after 9 am yesterday and today at 8:15 still not open There were other customers trying to do the same. Im not sure what's going on. read more

0 star, omg never come here. They will ruin your clothes. I spent more than $100 here and all my clothes are ruined. I'm so disappointed. They should close down. Omg omg so disappointed!!!! read more

Last call ever to this store. They are not to be trusted / they lie claim the are the victims. I have a hand loomed silk and linen scarf destroyed and burned shirt that speaks a different story. Steer Clear!!!! read more

The worst service I've ever experienced. Under new ownership & I will never use their services again! It is understandable that we are all human and we all make mistakes but after the third one, you'd think the owners would show humility or at least an interest to make it right. Not at all. Also, DON'T USE THEIR TAILORED SERVICE! They ruined a dress of mine. In addition, they lost a dress shirt of my husbands because they are still learning how to run their business? A pair of pants went missing & three visits later, we were able to retrieve them (stain still in tact). Makes me wonder if they even dry cleaned them? STAY AWAY if you value your clothing!! The photo shows what a horrible job their tailor (the owner) did to my dress! Didn't even bother trimming off the excess material! Now it will cost 2x more to get it done right. The worst part of the whole experience is that they showed no remorse and didn't care to try to set things right. With an attitude like this, the business will fail dinner rather than later. read more

Dutch Dry Cleaners - Dry Cleaning Near Me - Temecula, California

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I feel bad even leaving a negative review on someone's business but I've had now 2 bad days experiences here:( I dropped off one of my dearest leather vest to get dry cleaned and decided to get it tailored just a bit. I was supposed to pick it up the next week and when I went back neither of the items I dropped off were done:( I went on vacation and came back to my vest being pretty much ruined. He said that the sewing machine he used got black marks all over it and he couldn't get them out. On top of that the tailoring job he did was terrible :( He basically just said sorry and that there's nothing else he could do. No refund or anything was offered. I am very sad about my vest being ruined and I would highly recommend NOT going to Dutch dry cleaners. read more

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Literally every time I come here they don't open on time. I am currently standing out front and it's 815 and they still haven't opened. I have to get to work. This place is ridiculous. You guys suck! read more

I love coming here for this place is always efficient. I can trust leaving my clothes or comforters here.

Came to Dutch Dry Cleaners for the first time two weeks ago with a bunch of stained clothes thanks to All Bright At Last laundromat. The stains were quite substantial and I was fearful of having to throw everything out. I asked them to do their best to get them out but would understand if they couldn't. The staff let me know they could try a few chemicals, but that I would risk damaging the fabric if they try too much. I agreed to it since it was high quality clothing and I would otherwise throw them away anyway because of the stains. Two days later I picked up the clothes and the stains were almost entirely removed. A faint outline can be spotted here and there if you look very very closely. But I am super grateful for their work, especially in saving my favorite hoody. Their prices cheap in my opinion for the work that they did on them. read more

Went in for a hem, took the top in and press...the woman who helped me was very sweet and had it ready it two days for $40. Will go again ! read more

Dutch Dry Cleaners - Dry Cleaning Near Me - Temecula, California

A very polite and kind owner, reasonable price and a good care of all my clothes! I definitely recommend this place! Two thumbs up!

I have been going to Dutch Dry cleaners without incident for the past nine months. Until recently, they were friendly and met my expectations when it came to the quality of their cleaning and packaging, as well as, their turnaround time. In pulling a white business shirt they recently cleaned out of my closet to wear this week, I realized that they destroyed the collar. It looked like they took a claw to the seams as material was missing. When I brought the shirt to the cleaners to discuss what happened, along with some additional shirts to be cleaned, the lady tried to blame it on the shirt, telling me that the shirt was too old. Had the shirt been old, I might have been inclined to believe her. However, this was not the case. Furthermore, she tried to use a couple of my newest shirts (2-4 months old) that I had brought to be cleaned as examples of aging shirts that need to be replaced. She took no responsibility for any of the damage and made a scene in front of other customers. She basically informed me that she had spoken and I had spoken and that was that. When I asked her to clarify their warranty policy and to confirm that they were blaming the shirt for its own damage, she said nothing. Her lack of response or escalation to others within the company confirmed to me that everything was fine as long as nothing was lost or damaged and despite any warranty they may carry, you are really on your own. I asked her, "So what you are saying is that it is the shirt's fault, you warranty nothing, and you are willing to lose my business?" She simply looked at me and said nothing. I ended up taking my damaged shirt and the clothes that I had intended to drop-off for cleaning with me and left telling her that they have lost my business. My expectations were: 1) They obviously recognized that the shirt was damaged before it was packaged along with my others clothed that had been cleaned, they should have separated the shirt from the rest of the cleaning and informed me about the damage so that we could have had a conversation when I picked up my cleaning rather than me having to discover it on my own when I pulled it out of the closet. 2) I did not expect them to necessarily pay for a new shirt, I simply expected them to be professional and take some responsibility for what happened. 3) They would warranty their service and want to retain my business. The fact that they were willing to loose and regular customer over an incident with a shirt, taking the position that it was the shirt's fault and that I needed to buy more shirts on a more frequent basis (once every three months?), was unprofessional and did not scream that this is a company that I want to continue to do business with going forward. They are not a company with which you should continue to do business and I strongly recommend you reconsider using them unless you think that nothing bad will ever happen to your clothing and you are willing to buy new clothes every three months. read more

Dutch Dry Cleaners - Dry Cleaning Near Me - Temecula, California

Check this place out if you don't mind getting expensive clothes ruined and mediocre customer service.

I've been using this cleaner for about six months. After the third button on two separate shirts cracked, I asked what they were doing to my shirts. They told me my shirts were old, which is not true. The older woman is very aggressive and rude. She always tries to charge me for the clothes I'm dropping off along with what im picking up, which I've told her a dozen times that I'm not ok with. The last incident was the worst, I had a fourth broken button on a shirt I purchased two months ago. As I left with the laundry I picked up and paid for, she ran out with more clothes to be picked up. She wanted me to pay cash, then she said my card didn't work. When I told her it was the same card, she yelled that each swipe costs her $0.75. At this point, I'm finished. The broken buttons, the worst customer service and the prices are high. I asked for the clothes I dropped off and told her she was the worst and I would never be back and that she needed me more than I needed her. She told me she was the owner and that she doesn't need customers. We'll that is pretty obvious. Don't waste your time or money. Simply the very worst. read more

This is the best dry cleaning service in Riverside County. I gave them several formal shirts on the Monday before Thanksgiving and they were able to get them done by Wednesday before I had to fly out for the holiday, just as I requested. I also pointed out some areas of my shirts that needed a little extra cleaning and they were able to clean all the areas. Very good quality and great service! read more

My company goes here for our dry cleaning. We probably only go here because it's close to our office, but every time I or my supervisor picks up our items, there are issues. They take an extra 10 minutes to find my linen or it's not dry cleaned by the scheduled date and time. The last few times we have been here, it's never ready by the time that's stated on the receipt. And most of the time, we give them a week or over a week's notice! It's very frustrating, especially when we need something cleaned for a special event. What's even more annoying is they never seem apologetic about it. You are inconveniencing me and my business! I'm hoping we go somewhere else for future dry cleaning, but we'll see. read more

This is my first time trying this place. 27 dollars for 6 hoodies. At least that's what I thought. I paid when I dropped them off and when I picked them up they said I owed more money because apparently the person didn't count the garments right but is that really my fault? Nope. Good customer service would constitute waving the extra money waved since they messed up on their part. I'll be finding somewhere else to go to in town. read more

Thes guys did me a solid affordable and fair turn around. Weird stuff going on in a rather ghetto parking lot but I was very satisfied with this business. Rt I will recommend read more

I am impressed with the customer service of this business . . . when I came in after having left dry cleaning a week before, she remembered me right away and what I brought in. I feel the quality of work is good, and prices more than fair. read more

Best Dry Cleaners: I have been using this Dutch Dry Cleaners for about a year after moving to the area. At first I tried one near my house and besides being expensive, they lost my clothes. So I decided to look for a long standing business. I have had great success using them. They are always polite and considerate. The hemming and mending service is exceptional. I even had draperies hemmed. I respect their service and give me respect as a customer. read more

I went back to Dutch after swearing I would never go back. I thought of giving them a second chance. I am very particular about my shirts an so I explained exactly how I wanted them. They listened and my shirts came out perfect. I am writing this review after 3 months of service thinking they would mess up. They haven't and now my wife an I are very happy with their service. I give them credit for learning from their mistakes and improving. Ism now a happy customer. read more

Went in go get my blazer cleaned as I needed it back within a day. Service was excellent.

Tried them once and liked the service and vibe of the people. I did not get the special price that another Yelper mention for first timers. However, they did a good job on the clothes at a fair price. I'm going back for a second trip. read more

Did me a big favor by starting up the steam and pressing my suit on a Saturday morning when I flew in for a wedding. No other cleaners would do this. read more

The customer service here is amazing. I just dropped my slacks off to be hemmed, and the lady was very detail oriented in making sure she got the perfect length. This business is very welcoming! read more

PERFECTION: I took a pair of jeans and a pair of dress pants to be shortened. They are EXACTLY the length that I requested!!! I also took a vintage Pillsbury apron with horrible stains and a terrible sour smell. They were able to get most of the years of built up stains out, but more importantly, it smells so very clean and fresh! They suggested that I let them try bleach next time to give it an even brighter look! I was also very happy with their friendly service and low/reasonable pricing. Will definitely be a return customer, and highly recommend to anyone looking for an EXCELLENT dry cleaners. read more

The best dry cleaners. I had uniforms dry cleaned here and they were done perfectly. They took time to make sure they knew what I needed. Will be back read more

The woman who helped me was very helpful, gave me a discount on my enire purchase for it being my first time. She even noticed that one of the belt loops on my dress and been ripped (I did that months earlier) so she fixed it for me. I didn't have to ask and she didn't charge me. Thought the service was wonderful and will return! read more

this is probably the best dry cleaning i've ever used. i'm in the military and my uniforms came out crisp and clean. dress blues are nothing to mess with and Dutch Dry Cleaners took care of me. read more

The couple who own the business appear to be over the top nice. That's as long as you don't have an issue with their service, otherwise, you'll see another side to them, at least her. I've been going there for a few months now. Their cleaning services are fine but whatever you do, think twice before you get her to do any alterations. She has no idea what she's doing. All I needed was to get her to hem a few pairs of suit pants I had recently bought. They were way too short the first time then too long then too short again. I gave up finally and took them somewhere else. She charged $9 per pair of pants initially and then $5 for each time she worked to correct her mistakes. read more

My past experience with this dry cleaner has been good and convenient however, I recently have changed cleaners. I brought two shirts in for cleaning and when I returned to pick them up they only had one, and had given the other one to someone else. It took three visits back to the cleaners to finally get my other shirt back. Had they waved the six dollars for my inconvenience, I might still be using them. Adding insult to injury isn't the way I run my business. read more

This place is awesome. I bring everything I need cleaned here. I've tried a few other places in the neighborhood, and this place is the fastest, friendliest, and the best value for your money. The clothes come out fresh and the lady works there truly takes great care of them. Great service! read more