Very responsive. Their service tech, Nikita, is very knowledge and was very clear in explaining the…read moresituation and our options. Definitely recommend.

This company will sell you a yearly maintenance plan, and then when you schedule a yearly…read moremaintenance visit, weeks in advance, they will then ( literally every time) cancel your appointment sometimes just hours before. DO NOT AGREE TO A SERVICE PLAN, THEY WILL TAKE YOUR MONEY and then will attempt to not fulfill their obligation.

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

My A/C stopped working, the fan outside wasn't turning, and nothing was cooling inside. I sent a…read morerequest and they came out same day, in the time frame they gave me, and figured out what was wrong. Explained what needed to be done, gave me an estimate to make sure I was okay with it, and got my house starting to cool within the hour! Rob was so knowledgeable and kind, too!

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Scheduled them to service my AC and Mini Split in our sunroom. I had requested Aaron given his…read morestrong reviews. He didn't disappoint, he arrived on-time and was extremely professional and knowledgeable. The AC was working great and he didn't try to sell me services that I didn't need. He repaired the Mini Split and added coolant and now it's working perfectly again. I will definitely use them again and request Aaron!

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.

I did a fall cleaning on my furnace to prepare for winter, when I turned it on, the thermostat no…read morelonger worked. I called Action Air. The Technician came out and charged $312 to reconnect one lose wire. Took him 5 minutes to fix - what a rip off!

What an idiot. They parked in front of two other properties and not in front of the person that…read morehired them. They are blocking my mailbox so I can't get mail.

Needed a repair on furnace, this company installed it so I called them. They were out in a timely…read morefashion and did the repair. To save some money I bought the maintenance plan. The ac check was later than I had hoped but the heating check was done just bf the cold weather so perfect timing. I just had the plumbing check, it included a water heater flush, which I something I never do. I'm glad I got the agreement, money well spent. All the people at the house have been very professional.

Called for hot water heater not working. They had a technician come out quickly but then told me…read morethe cost. to try and repair with a heating element was over $800, to replace with just a normal 40Gal heater over $4000. I was able to get it replaced the next day from home depot for $1300. Just wanted you to shop around before making this call.

Do they do good work? I have no idea. Today is the fourth promised appointment and the fourth no…read moreshow. I have not received one phone call from this company--I've had to call them every time. Going to find a business that understands and cares about their customers. It is obvious Stay Comfy does not.

From the owner: We are Stay Comfy HVAC, where comfort isn't just a promise--it's our commitment to you. At Stay…read moreComfy, our mission is to keep you safe and comfortable in your home, all while ensuring your wallet stays comfortable too.