Riders beware before you book READ THIS!…read more We booked this spot based on the website stating "trail access" . I ended up calling due to questions around the permit needed to access trails. I was told to purchase one in town at the Conoco or somewhere else that sells them, ok fine no problem any other places that sell them?? Silence on the phone....crickets...ok ...then I asked about the trail access, hoping to get a site close to it because we have a side by side and I was told, and I quote "oh that trail is very small ", ok, how do we access the the other trails, "I am not sure you would have to call and find out ", really, you don't know the trail system but advertise trail access and have utv/atv pictures plastered on your website. Frustrating. When I said let me speak with my husband we may cancel if we can't access the trails, response was "ok"....huh?!? I mean, your not even going to ask me how you can help or get me a number or I mean just anything helpful? NOPE! She then went on about possible snow at the tree line and that we most likely couldn't ride, but to call and find out, nothing provided to help me find this out! How do you NOT know this, you have trail access? So again, why doesn't it say "seasonal" trail access or a disclaimer to verify trail access with maybe a link or something....anything!?? She then tells me, your UTV has to be licensed, street legal to ride the road to the other trails, but still doesn't know where they are but most likely closed. Small trail map on thier website but when I asked about this trail, wasn't sure if that was a trailhead or the small one she told me about, frustrating. Now, I fully understand, the person who was speaking to me, who was very nice and very pleasant, could be wrong or not understand trails, but for $65 dollars a night and a permit fee on a "hope" to ride, just no. I feel the website is misleading, staff not informed about trail system, SMH. Now, on the site they have a small trail map, is that the trail they are referring to the is small or is this a trail head, is there another trail, THEY HAD NO CLUE. I am aware that as a rider you have to do research, ultimately it's up to us to find trail maps, know the laws etc...but don't advertise trail access and you can't tell me where, how to access, how far is the trail, is it open.....basic questions, should have answers. We have been on a ton of trails, ORV parks, traveling through the US riding and each place provided so much more information, extremely helpful. We canceled at this Campsite due to lack of help or information. Booked today at 9:50am, called with questions then decided to cancel at 12:30pm same-day, still charged $25 dollars to cancel, I understand about covering cost and time, but honestly your staff is not well informed to help riders feel confident in booking/staying.

The workers were friendly. The facilities were well-maintained. The bathrooms are super clean and…read morehome-like. They are using best practices to avoid the spread of Corona virus. It is walking distance to: gas station, Dollar General, train museum/ride, post office, shops, and restaurants. It is about a 10 minute drive to Mt. Rushmore and Crazy Horse Monument. In any direction you go, you'll find signs to mark hiking trails. It is literally on the Mickelson Trail. It is also 15-60 minutes from other cities/towns that have attractions.

This place is massive. If you have young kids would be a great place. Almost to much to mention…read moresuch as playgrounds,pools, water slides, horseback riding, multiple places to eat, utv rentals, and more. My issue is it's crowded and noisy. Also people have no etiquette. Walk through campsites all day everyday. The staff really need to explain to all campers that campsites are not shortcuts. For us would have preferred a more calm location where people know not to walk through sites.

First time staying at this resort. From a distance this is the ideal place to be. It's right in the…read moremiddle of the black hills. The location is great. However the staff here is terrible. The front office are not friendly and definitely not helpful,they need training of the area and the way the campground works. The bathrooms and toilets are disgusting. We stayed a week and they were not cleaned once. We also came to do laundry and only 2 washers in the entire park were working. We complained and they only had excuses. To top it off the maintenance crew were mowing around people and us while we were sitting outside trying to relax. They work/campers need intense training if they are to function this summer. 0 out of 10 for cleanliness/customer service 10 for location.

Nice campground with decent sized areas. Beautiful pines on the edge of town but you still feel…read morelike you're in the woods. The people are attentive and friendly and the restroom is clean and well maintained.

We stayed in site 74, it had a great view and full hook-ups. Beautiful trees, clean bathroom…read more Quiet. Our tow car broke down during our stay and the owner was very helpful to set us up at a repair shop in the area and give us the phone number of the nearest rental car agency.

What a fun campground. The people who work here are so nice and helpful. If my grandsons were with…read moreus we would have never left the campgrounds. It looked like other kids were panning for gold and other things. We stayed in a cabin and it was nice and cozy. Slept with the windows open and got a good breeze. It's dog friendly too. Right in the middle of black hills national forest. Great place to stay for sure.

Would leave zero stars if I could. For starters the Wi-Fi sucks. When we approached the guy at the…read morefront desk about it he said "we need to learn how to use our phones" and fixed the problem temporarily. 15 minutes later we had the same issue with Wi-Fi. So the next morning the water is OFF for some reason, meaning showers and toilets not working. So we decide to cut our stay short and leave the next day. Would they refund my Credit Card for the 2 more nights we booked and didn't use? NO! "Sorry no refunds" I was told. This place is pitiful. Do not stay here. Stay at KOA from now on.

Had a great 4 night stay in a Signature Lodge room which was a short walk from friends in an RV…read morespot here. These have 2 queen beds, a kitchenette, air conditioner/heating and bathroom. The kitchenette has a full size fridge, coffee pot (drip with mesh filter), dishware & utensils, microwave, and 2 burner cooktop. Bathroom has walk-in shower, towels, and hair dryer.TV has Roku and there's a picnic table & grill outside the front door. There's no place to hang clothes and the dusty old antique dresser has tiny drawers, so plan to live out of your suitcase. It's a quick 5 minute drive to Hill City which has several good restaurants and a grocery store. The hosts live and work onsite, always around, and are very good with communicating. I'll definitely return!

BEST OF EVERYTHING! We come here for a month in the summer…read moreevery year. It's clean, it's green, it's convenient to bars restaurants entertainment history animals, host Rocky is amazing and works like a dog to keep this place sparkling

The Campground was easy to find, navigate, and the Hosts were so Kind!!! They were thoughtful and…read morehelped us navigate the area to find what we needed!!! Perfect spot for the Mount Rushmore National Monument and Crazy Horse, Custer State Park and an abundance of Wildlife!!! It could not have been better!!!

Great space to camp. Spacious spots and even cabins for those that want a more stable structure…read more It is such a tranquil and beautiful area. Close to swimming areas and other fun activities. Also, Great hosts!

Loved staying at this campground! We were there for almost a week, and I really appreciated the…read moreamenities that they had. We were in a tent site, with electric which was handy. We weren't too far from the shared bathrooms which was great. What felt above and beyond were real amenities like the pool (which we sadly didn't end up using), a true general store with ice and other essential items, and the fact that they even did delivery directly to campsite for firewood (which was amazing!). In addition to that there was a playground for kids, mini golf, and corn hole. The only minor detractors were the highway noise nearby, which isn't really the campgrounds fault. There are signs saying engine braking isn't allowed on that section of the highway, but there was still a lot of engine noise from truckers throughout the night. Another detractor was the small size of the fire rings. It looked like they were old brake drums from a large truck. What made this challenging is that the firewood logs didn't properly fit, which made cooking over the fire challenging, but not impossible. This is personally my first experience with KOA, but I was so impressed I look forward to staying at more of their properties!

We stayed for four nights in late May at the Hot Springs, SD KOA…read more We have visited the Black Hills several times over the years and wanted a quieter experience than is offered at Palmer Gulch or Rafter J. This KOA at Hot Springs definitely fit the bill! A beautiful little KOA right off Highway 79 close to downtown Hot Springs. We used this KOA as a base of operations for exploring the Black Hills / Custer / Rushmore area in addition to Badlands National Park and of course, Wall Drug! Although not as close to Rushmore as Hill City, the drive through Custer State Park is absolutely amazing! Our site was a FHU pull-through patio #51. This is a great site as it's on the end with lots of room on the camp side. Very long with ample room for tow vehicles / toads. As we travel with two juvenile labrador retrievers (LOL) getting them exercise was not a problem. Their dual area fenced Kamp K9 was a great place to let them let off steam. A lush grassy enclosure! There is also a leashed pet walk area at the back of the campground to walk the pups . Pine trees are everywhere and it created a nice shaded atmosphere. Interior roads are dirt and sites are gravel, but dust was no problem. Our patio site seemed fairly new and had lots of room with table, chairs, fire ring and gas grill. There was also lots of space to set up our outdoor dog pen. Perhaps it was the time of year, but everything in the area was very green and beautiful. We did have haze from the Canadian fires one night, but it was not a problem. Staff was very helpful and offered tips on the surrounding areas. Camp store was smaller, but had a good variety of items. Pool was not open for the season yet, but it looked nice!