By far the worst grooming we have ever experienced. Our poor boy looks awful. His cut is irregular,…read moreit does not look like they even touched his ears, his tail is a mess. The place appeared filthy. We will not be back.

We have been going to Peggy Sue's for many years, and have always been very pleased with their…read morefriendly, professional help with our fur babies. They can also board the dogs, and our doggies always return to our home happy and well-taken care of.

I've only been here once so far, but I was really impressed on several counts. 1) They got me in…read morequickly to take care of a pressing flea problem. 2) They charged less than any vet I've seen for the appointment. 3) They had a full house when I got there and pretended that's why they wanted us to wait in the car, which I thought was very tactful. 4) They solved the problem quickly and wo hassle. 5) They did not shame me about letting my cat outside like many vets would, understanding that some cats would have a much lower quality of life wo the stimulation. But the biggest reason I felt compelled to write this review was that a very loud and determined woman was in the room next to mine trying very hard to get her cognitively impaired sister's cat put down. It was a really tricky issue with a whole lot going on, and I thought the vet handled it exceptionally well. He made room for whatever was going on w her but never stopped advocating for the poor kitty to be rehomed instead. There are just so many ways an interaction like that could have gone off the rails. He handled it really well.

I took my dog to Five Mile Vet Clinic for a cyst on her tail. After it was accidentally nicked at…read morethe groomer, she started chewing on it, so the vet recommended tail docking. We were given antibiotics and scheduled surgery for December 2024. Getting an estimate was difficult--I had to follow up multiple times. When I finally received it, the estimated cost ranged from $767.94 to $933.23. By surgery day, the estimate had increased to $962-$1,130 with no clear explanation. After surgery, the final bill was $873.91, but the procedure description had changed from "Tail Dock" ($214.50) to "Tail Amputation" ($363.60). When I asked about the discrepancy, staff became defensive and insisted it was within the estimate range. The vet later admitted mistakes were made but said he would adjust the invoice only if he could add surgery time to make up the cost. Additionally, I was never told to change my dog's bandage after surgery, which led to an infection and a $750 emergency vet visit. While the clinic did provide follow-ups at no charge, I was frustrated by the lack of clear communication and pricing inconsistencies. Based on my experience, I wouldn't recommend this clinic. Make sure to question clinics like this. They are a for profit, maximizing profit over true care for your animal in my opinion.

Dr Jill Swannick saved my goat. TOBI,from being euthanized! He had not eaten for several days…read moreand it was suggested I get a second opinion from another. I was able to get an appointment that day!She examined him thoroughly and found his teeth were the problem.,after his teeth were floated, he was sent him home with medicine. Within three days he was playing with the other goats and happily eating everything he could. I will always continue seeing Dr. Jill Swannick for all my animals.She and her clinic have certainly earned my trust!

Best all purpose DVMs in southern Spokane county. Also the only all purpose DVMs in southern…read moreSpokane county. And they travel when you can't. But the coincidence of quality, fairness, adaptability is a wonder in its self. Getting alittle too sweet for you? I don't think so. Maybe when you are covered with salt and dirt and your watching horse die because no one will come and help you might make you think differently. We operate an equine rescue since 1990. When something bad happens we had no one to count on. But Dr. Jill, Leah, and John are the best. Someone to be there when everything seems to go wrong.

We moved here a year ago. It's always trouble some finding a new vet. I went somewhere else first,…read moreit felt like this another place wanted money more than caring and wanting to help my dog. I declined treatment for my animal due to the outrageous cost. Then I called north Spokane veterinary clinic. I told them my dog's symptoms and what the other vet was trying to charge me. They told me there was some other tests and steps to take before we jumped right into putting my dog under and checking him out which was the intention of the other veterinary clinic. They got my dog in immediately at north Spokane veterinary clinic. They did the other tests. They discovered what was wrong with out the expensive coat of putting him under. Here I felt like they cared about me, my dog and not charging me a fortune to help my animal. I recommend this veterinary clinic very highly ! Side note on how I know they treat my animal behind closed doors when I can't see them. My dog lets them trim his nails. He doesn't let people touch his paws unless he knows you or he is comfortable with you because he can clearly sense your intention is to help him. So I knew that he loved them also!

These are wonderful, caring people! I will never go anywhere else! They guided me through the…read moreloss of my beloved Tommy with compassion and care. I can't speak highly enough of these lovely people!

West Plains Animal Clinic has been absolutely fantastic with my pets. They've always made room to…read moreget my dogs in quickly, even during emergency situations, and their calm, capable approach has made stressful moments so much easier. Their team is consistently proficient during regular appointments, vaccines, and routine care, and they treat my animals with genuine kindness every time we visit. I'm grateful to have such a reliable and compassionate clinic in our community.

They have been great! Both my dogs have been there for shots as well as getting spayed and…read moreneutered. They were well cared for. My boy got deathly ill last July and they got him in immediately, didn't sent me to an emergency hospital but took good care of him. I thank them and the Lord he survived! Dr. Bellis and her staff are fantastic!

Had a great experience with them. Got both my cats in for a good fair price. There might be a wait…read morebut it is what it is. Patience is key.

First time in to make an appointment was great. Very friendly. Once we came in for the appointment…read moreit was very busy. The staff did let everyone know that they were running behind... an hour after our scheduled appointment i went to ask how much longer and they said that we were already checked out when obviously we hadn't been seen yet. They did apologize and we were finally seen after an hour and twenty minutes. We showed up for the next and last vaccine appointment and they said that we missed our appointment earlier in the morning. I had an appointment written down by them and they were wrong. They did add us to the schedule. After 25 minutes, I asked if we were now having to wait because they got the time wrong... they said it would be 5-10 minutes. It has now been another 15 minutes. We will see how much longer it will be. No pets were in the building waiting room for the entire time we were waiting until this last 5 minutes. Poor communication, poor computer system, and very little apologizing for anything. I DO NOT recommend due to the disorganization and lack of communication.

I have been going to Southcare and have trusted them for the care of my cats since 2008 when Greg…read moreBenoit took over as the owner. Miss him, as he retired which was very much deserved, but he always took care of my cats, whether just wellness exams or those times when they needed special treatment and care. Since his retirement the care I received for my cats is still top notch. I trust them and know when I walk into the clinic that they will get the best care and treatment possible.

I called to schedule a nail trim for my pooch and they referenced they could not accommodate that…read moreappointment unless I also schedule a Well Check. Mind you I go every year to do a well check and update all shots. I said that I will be coming in next summer and that I do the well check but Laurel, practice manager referred to me declining the Well Check last summer even though I came in and got all shots, they checked her ears, breathing and body. So, I'm very confused as to what I am missing but pretty much lost me as a paying customer going forward due the contingency of not wanting to pay $86 in order to pay $27 for a nail cut. I know where I need to spend my money but SOUTHCARE Vet thinks it's okay to waste peoples money and seem to care about profit over people and pets.

Very caring vet and staff. Always call with follow up, even when just getting vaccines.read more

We we added our new puppy Finnley to our family we had a hard time finding a vet who would take on…read morea new family. He in now a year old today and we love Greenacres Animal Clinic.