Excellent work on my vintage 1996 ford F150 at a fair and reasonable price. Kevin and the entire…read morestaff were helpful and courteous. Highly recommended.

I came in needing a new passenger side mirror for my Dodge truck. The first one, after being…read moreinstalled,unfortunately did not work properly. They ordered another one then called me a few days later and told me to come on in and they would swap it out. Everything went well and they apologized for the inconvenience. They didn't charge me anything until I was good to go. I would recommend them and they have a happy customer. Thank you TRP&B!

I love this place. They are wonderful...doesn't hurt that it is my husband and son‼ they are…read moreawesome and do try to help everyone.

Terrible. The replaced my car with cheaper amazon parts that weren't compatible with my car and…read moremade things worse. Pocketed the insurance money from getting the cheaper parts. Wouldn't recommend at all.

Gary did a great job on my car Bmw 2011 328i e91 I would…read morehighly recommend him Been looking for a good mechanic area for quite some time

Had a flat tire & called my vehicle's roadside assistance number. They sent Trace from Turpin's in…read moreHiawassee, who called us to verify and provide estimated arrival time (understandably about an hour as we were in Ellijay). He arrived right on time, changed our flat in about 15 minutes, checked and inflated spare to optimal pressure, and put the flat back in our tailgate. He was both professional and pleasant. If you ever have roadside issues in north Georgia, I'd call Turpin's.

Geico dispatch them, but they never showed up or called. Very bad business practices. Don't use!!!read more

We had a truck wreck because of an incompetent driver in a car running a red light in Marble NC in…read moreAugust 2024. Our truck was totaled but our new trailer was fine. The state trooper that was at the accident said that we would not be able to take our trailer back to our yard and that the towing company would have to take it. We argued and said that we could take it because it was not damaged, and we had brought another semi to take it home with. He would not let us and said we would need to call a towing company to get our truck and trailer. So, we called our towing company to come pick it up for us and the State Trooper said to cancel it, that he had just called another towing company. Which happened to be A Automotive and Truck. They have been down our throats since the accident about coming to get our trailer, even though it is out of our hands now and in the hands of insurance. They have harassed us AND insurance over the phone. Lloyd does not understand that insurance takes time to go through and cannot just throw out money to people and companies. He has yelled over the phone to us and charged our driver $450 to come onto the premises DURING HOURS. They have also charged us $400 per day for every day that the truck and trailer is there. Which is really high compared to most towing companies that charge between $100-$200 per day. The bill for our totaled truck right now is about $12,000 and our trailer tow bill is about $13,000. Which is crazy because the trailer wasn't even damaged. Overall A Automotive and Truck have been terrible to deal with and I would not recommend them to ANYONE that has a wreck because they will harass you and overcharge you.

I can't begin to tell you what a Godsend Lloyd was! We were in our motor home traveling from…read moreCalifornia, when we hit a crowbar in the road that took out one of our rear tires. We called Good Sam Club and AAA and neither of them "could help". Finally Good Sam gave us a number to a gentleman who they said they couldn't get ahold of. I called and he answered immediately. He came to us and said he'd go grab a tire and come back. Mind you, this was a Sunday and it was in the middle of thunderstorm...and he was closed! He fixed us up, filled up all our other tires, and sent us on our way. That's after Good Sam and AAA kept us waiting hours! Thank you, Lloyd for being our answer to prayer!

We appreciate the courteous and knowledgeable assistance in evaluating our transmission while…read morevisiting nearby state park.

Everyone here was incredibly helpful and kind. We got a nail in our tire and stopped to get it…read moreplugged. They quickly repaired our tire AND checked all of our other tires. Not only did the company do it free of charge but our mechanic also wouldn't accept a tip. This is a perfect example of genuinely good people. Thank you guys for helping us! We really appreciate you!

Incredible knowledge behind this team. Brought my 2016 Honda Odyssey with a major hesitation in the…read moreacceleration. They knew within 30 minutes what the problem was, diagnosed it and were upfront and honest with what they could help me with. (The rest was an issue that I need to consult with a Honda Dealership about) I was treated with care and respect especially because I truly don't know cars and their mechanics at all. Thank you so much Jennifer and John. Very grateful! Highly recommend this company.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

Trading with the Shelnuts was an enjoyable experience. They have a way of making you feel like…read morefamily.

Bought a 2011 Jeep Compass. Same day, had battery issues and a fluid leak that I couldn't figure…read moreout. They had me bring the car back, put in a new battery, and resolved the leak problem. They didn't have to do any of it, as all sales are as-is. This dealership is family-owned and operated and they genuinely care that you are happy with your purchase. They went above and beyond to make sure I was taken care of. Some of the friendliest group of people I've ever met. If you are looking for an affordable vehicle with friendliness and no-pressure sales, this is definitely the place to go!