Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

Towards the end of last year, I had several companies come out and quote for a full roof…read morereplacement. Golden Group gave me the best feeling about the job from the initial discussion. Where other contractors canceled appointments, arrived late, or were just no-shows - Mikel (out of their Hudson office) arrived on time and did a thorough assessment of the roof including taking drone footage. He sat with me and walked me through the whole process clearly, explaining all my choices in materials and didn't push any product or add-on. I did receive marginally cheaper quotes, but they did not leave me feeling like my home was in good hands in the same way that Mikel did, and I felt the extra money was likely to be worth it. Once I decided to go ahead with them, again, everything was done very professionally. I was kept informed of times and everybody showed up exactly when they said they would. I made a small change to the scope of the work in replacing additional plywood sections of the roof, and these were easily accommodated on short notice. On the day of the work, the crew showed up on time and Jurgan (the site foreman) kept everything moving with minimal disruption to us. I was working from home, and my wife and kids were in and out of the house for school and errands. Despite replacing the entire roof of the main building and two additions over approximately 9 hours, there was minimal disruption to our days. The house was protected during the work, and even with snow still on the ground, their cleanup crew constantly walked the property picking up and disposing of any debris, nails, old material etc. Ultimately the roof was replaced successfully and looks good. Every step of the job was explained to me, every question answered, and every decision explained. The team was professional, punctual and courteous throughout. A couple of weeks in and we've had snow, rain and strong winds. Everything is still perfect. I can highly recommend Mikel and Jurgan from Golden Group, Hudson.

The entire experience with NECE was fantastic, from the initial sales discussions with the owner,…read moreMark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

Mark Durrenberger and the New England Clean Energy Team are fantastic. They did a great install…read more Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family.

Believe the reviews, Isaksen is phenomenal! After conversations with 8 different solar installers…read moreIsaksen stood high above them all across the board. I was immediately connected to a human vs. an AI bot and have been guided through the process by the entire way. Randi had been my trusted guide and has been incredibly transparent the entire way. From the honest sales, pricing, and "human-centered" payment structure their approach to sales and support truly sets them apart. My install was smoother than I could've imagined and the install crew was informative, honest, and methodical in their set-up and clean-up. Deepest thanks to Cody, Jay, Mike, and Sean for getting us set up and running. Highly highly recommend and would work with them again.

Got one reply. Wrote back and never heard from them again. Project is a small and easy one…read more Guess it was not worth it to them. Would have been nice to have been told that instead of being ghosted.

Ed Varnum has great understanding of electrical issues and has great suggestions for improvement…read more Ed and staff are very prompt, professional and friendly.

SO AWFUL!! Completely untrustworthy liars. I made an appt for a $49 "service call" for Friday,…read moreand actually moved/cancelled all my patients for that day to make it work, as that was their first available time. I'm re-doing the kitchen, need an electrician to bring it up to code-- and I wasn't sure exactly what I needed done. (Because they need to know.) I called 3x the week before to confirm the appt. Two days before the scheduled appt they ask me to move it up a day, to Thurs, the next day. I say fine-- thankfully I had cleared that day too. I then hold off doing work on my floor so the electrician will be able to walk on it the next day. I ask if the electrician will be able to do any work on this "service call" but I now hear that the "service" described is just giving a quote. The receptionist says she'll find out if any other work can be done. I'm surprised that the appt wasn't booked with this in mind, as I had requested. Anyway, she calls me back when I'm in the middle of work, and says she needs to hear back by 4pm (in 10 minutes!) whether I still want the appt. Then she calls the next morning to say that appt is gone, as is the Fri appt! At this point, I don't trust this company AT ALL. I never said I didn't want the appointment. An appt had been scheduled. If someone calls the customer to say "I need to hear from you in the next 10 minutes or I'm not coming tomorrow" that is pretty outrageous. Perhaps worst of all was hearing her lies defending this unprofessional, unreliable, deceitful practice the next morning when she informed me she cancelled. She said she'd been trying to reach me. If this were true, why was I not informed every (any?) time I called? This is not the way to run a business. Also, requiring that the customer know exactly what is necessary before booking an appointment is not the way to run a business. Charging $49 for a quote but calling it a "service call" is not the way to run a business. Nor is lying. But moving and then cancelling an appointment capriciously, with ridiculous rationalizations, is so disrespectful and unprofessional. DO NOT TRUST THESE PEOPLE. It messed up my work schedule, and my whole kitchen remodel schedule, delaying it at least a week. In the future I'll call an electrician who can answer my questions directly, book his own appointments, is straightforward and honest, and doesn't charge for a quote and call it a "service call."

They never returned my call. So I can't speak to their work. They were highly recommended by a…read morefriend in MA. So I'm disappointed

I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

Joe Carnevale of Airco DOES NOT own any part of the Airco Company. The Company is owned entirely by…read moreSteve Duarte... whom I found to be a true professional along with his employees. Joe's employment history includes 10 years at Sear Roebuck selling windows. Today he is a heat pump salesman, not a technician, just a salesman. My Mitsubishi heat pump system had a good installation by Steve's employee team....NO bitches from me on that at all. Carnevale??? I think he should go back to selling windows instead.

Airco installed our heat pump system, and we had an excellent experience. Joe was extremely helpful…read moreduring the decision-making process. He gave clear options, answered questions promptly, and explained everything in detail. Once installation began, the team worked hard and stayed professional throughout. Steve was especially great about answering technical questions. Most importantly, the system performed flawlessly through the extremely cold and snowy winter. No breakdowns, no short cycling, and it kept our home consistently warm. Highly recommend.

I have been dealing with this company for almost two years now and have had nothing but one bad…read morecustomer experience after the next. I made the mistake of signing up at their booth in Home Depot and have been paying for it ever since. It all began with signing up in October and being told that my system should be installed and running by May just in time for peak production season. After I signed all the paper work I never heard anything back. Finally last July I contacted them and after Several attempts managed to speak with someone who informed me that my project had gotten "Lost". They expressed their deepest regrets and apologies and told me I would be fast tracked as a VIP account. Which apparently meant another 5 months of waiting. So I finally did end up with Solar Panels in December 14 months after I had originally signed up. Fast forward 2 months to February and I have water damage all over my living room ceiling. After I contacted them they were very prompt about sending out someone to take pictures and then a few weeks later another person showed up to take pictures. Fast forward a few more Months to July and no one ever came back to actually fix the problem. After an email and multiple phone calls I have been told that nothing was done after the pictures were taken and that they in fact never actually did anything with the pictures so they are now going to need to send someone out a third time to take pictures. So while I would say that Solar panels are a worthwhile endeavor do not use NRG. I recommend to all my friends that they use any company they can find but them.

Roof Diagnostic , which represents NRG solar panel installations. I met the rep at Home Depot and…read morethought this was a good idea. Met the sale representative and every looked good so we signed up. That was august, the panels were installed free on October and now its January 2015 and they are not turned on. Sent emails and made calls and finally spoke to a Rep at base head quarters in Houston , TX. The local building inspector is all set, local utility company is all set. The only missing is that the paperwork at the headquarters has not been completed. August to Jan.... I have not paid a thing to this company as i have no bills. But it seems that the solar panels are generating energy that is going to someone. Just saying, do not be in any rush dealing with this company. Steve Vayo Grafton, MA

If you want a home project done right, with zero stress and absolute perfection, Elite Contractors…read moreLLC is the only team you need. Kevin and his crew recently remodeled our half bath here in Ashland, and the experience was flawless from start to finish. Kevin was incredibly responsive right from our first contact and provided the best quote by far. He made the entire process seamless by letting me choose exactly what I wanted for the design while he took care of all the purchasing. He refused to compromise on quality and ensured every detail of the work was executed at the highest possible level. You can tell they care deeply about their clients. It truly feels like a great family operation--his dad even helped gather and deliver the materials, and Kevin personally came by to check on the progress and make sure we were completely happy with the results. On top of the beautiful craftsmanship, his crew was top-notch. They were respectful of our home, cleaned up impeccably, and ensured every bit of trash was taken out before they left. I cannot recommend Elite Contractors and fantastic crew highly enough!

Did my siding and roof with Elite Contractors LLC. I was extremely pleased with the high level of…read moreprofessionalism and above and beyond service! Very high quality work, done in timely manner and very competitive with pricing! Could not have asked for a better experience, go see these guys for any and all home improvement needs!! 10 out of 10