These folks are excellent. While dealership service is pricey these days, the quality and…read moreprofessionalism are well worth it for the peace of mind and reliability. The team at Thruway is incredibly honest and easy to work with, and they never pressure you into buying extra parts or services. A quick tip for other customers: don't be afraid to ask to see the parts that need repair. It only takes a few minutes and ensures complete transparency. Are they perfect? No, they are human, but overall they are stellar. For me, they could do a better job of making sure the oil change decal is on the car and they could do a better job with topping off fluids as a simple courtesy, such as brake fluid or coolant.. Special thanks to the front desk ladies, the manager running the show, and the hardworking mechanics turning the wrenches. Take care of your techs, and they will take care of your car. Well done, team!

In October, I purchased four brand new tires, along with new brakes, for my vehicle…read more I scheduled a service appointment with Thruway Nissan for December, specifically to address a check engine light. On the morning of my appointment, my tire pressure warning light also illuminated, and I requested that the tires be checked as an additional concern. During the visit, I was informed that I needed two new tires because one was allegedly bald. This assertion made no sense, as the tires had been purchased less than two months earlier. After I questioned this finding with the service manager, he later contacted me and claimed that my new tires were actually on my sister's vehicle, stating that he personally had driven to her home and seen the tires on her car. This accusation strongly implied that my sister and I had switched tires, which is completely false, offensive, and unprofessional. My sister then spoke directly with him and provided proof that she purchased her own four brand new tires in May from a tire company. The service manager had his cashier call while my sister was on the phone to confirm the purchase to Nissan's Service Department. The tire company confirmed, conclusively disproving the accusation. Immediately following this call, my sister contacted Nissan Corporate Consumer Affairs, and a case was opened. Despite Nissan Corporate being placed on notice, no corrective action was taken, no meaningful follow-up occurred, and the dealership's conduct was allowed to continue unaddressed. My vehicle was returned to me 1 1/2 weeks later. The dealership represented that four new tires had been installed on my vehicle prior to its return. However, just two weeks after picking up my car, my tire pressure warning light illuminated again. Given the prior false accusations, contradictory statements, lack of transparency, and the significant cost of the work involved, this has caused me to seriously question whether the work they claim to have performed was done correctly--or at all. Because I also purchased new brakes, and a bunch of other services they stated I needed, and the total cost of work and parts purchased during the 2 visits was almost $5,000, I am now deeply concerned about whether these critical safety and performance components were properly installed, inspected, or even installed at all. This entire situation has caused significant emotional distress. I have not been sleeping well, as I rely on this vehicle for work and to transport my elderly mother. The possibility that essential safety components may not have been properly installed or accurately represented, especially after spending almost $5,000, is extremely troubling.

We bought a used 2007 Mazda Touring Wagon from this car group. It died today. When we bought it, it…read morehad 123K miles. It lasted about 3.5 years with all that mileage! We deliver about 500 newspapers EVERY DAY! It was perfect for us! Thank you to this auto group!

It was a pleasure dealing with MVP. They went above and beyond to get me the car I wanted out the…read moredoor the same day I wanted it. I love when people take business seriously and help out the client. They also can help you search the exact car you're looking for. Will definitely be dealing with MVP from now on for my cars!

I have purchased two vehicles from MVP and had a great experience both times. The owner was very…read morefriendly and quick to answer any questions or concerns I had. I would highly recommend them!

Bought my 2020 GMC Canyon SLE from Colandrea. Haven't bought a vehicle in over 12 years and after…read moresliding on black ice into a ditch in my 2002 jeep wrangler it was time for a new vehicle. Colandrea made everything very smooth and easy to understand for me. They also worked with me on the price to get my monthly payment down and went above and beyond to do what they can to ensure I drove home in this GMC Canyon. Thank you Darryl Schular. -Dave

So far so good, brought my truck here to be serviced as the Chevrolet dealer ship down the road has…read morebeen failing me for years and that is me being nice. They are honest, do great work and were fair on price. When I'm ready to buy another pickup truck it will be from them.

The dealership has a really good variety of cars to choose from. The staff were very professional…read moreand relaxed which made the experience of buying a car so much easier! They are nothing like a typical used car dealership, they don't bombard you or push you into anything. Definitely recommend to anyone!!

They were very good fixing a couple of important things. I would and probably will buy another…read morevehicle there

Everything was wonderful. I only go here when I need a car. Never had any problems. They do all the…read morepaperwork and it's a breeze.

I had the pleasure of working with Bridget Burns when she was my service advisor at Hyundai, and…read moreshe was always exceptional. She takes the time to clearly explain everything so you can make informed decisions without ever feeling pressured or unsure. I recently ran into her and found out she's now at Morehead Honda, which was great news since my husband has a Honda. We'll definitely be following her there to continue working with her. If you're looking for someone knowledgeable, patient, and trustworthy, Bridget is the one you want!

Recently had an issue after my recall part was replaced, had to go back 2 more times, but I have to…read moresay, the service dept is full of a young friendly staff making my experience a good one. I also purchased my vehicle here 2 yrs ago. Thankfully my issue was resolved, and Justin is a nice young man who I'm sure is an asset to this company

I would like to say that I am not sure why there are so many negative reviews for this dealership…read more I found Ed and Jay to be professional and straight forward. I purchased a great used Subaru Legacy at a great price. We went over some issues, they resolved them the next day, and I drove it off the lot. I would also like to add, they have a wide variety of cars and trucks. And from my time being there, two people drove off the lot with cars that they purchased. I will recommend this dealership to whomever may ask me if I know of a used car dealer.

I came across this new business while searching online for certain used vehicles during the summer…read moreof 2018. This used car dealership is only operated by two guys as the business continues to grow. After test-driving a vehicle, I waited to think about it and do some final research. There were absolutely no pressure tactics and none of the typical car salesman games that us customers are all used to. This alone persuaded me to buy a vehicle here. When buying the vehicle, Billy would not negotiate down on the price at all. Around 99% of the time, I walk when used car salesmen won't negotiate. However, he gave me a fair value on my trade-in (probably more than it was worth). Also, I had researched this car and it was (by far) the cheapest around. He was asking $10k for a car that usually sells for $12k. One thing i didn't like is months later, I realized the vehicle model is not what Prestige advertised! They advertised the vehicle as a Nissan Sentra SR, which is the high-end Sentra. Recently, after researching the car, I realized this is a Nissan Sentra S, which is the low-end Sentra. The price I agreed to was for the high-end Sentra. If I knew that, the value would've been much less and I wouldn't have bought this. However, I've had the car for 3 months now and it's still a great car with no problems. Billy was thorough and followed through on everything he promised. The vehicle I bought had an open recall and also had a lot of road dirt stuck on the front-end. Before receiving the vehicle, Billy followed through with his promise by sending the vehicle to the dealership to repair the recall and sending the vehicle to a car detail shop for a full interior/exterior detail. One month after driving the vehicle, Billy called me to come in for my registration. He followed through and was efficient with everything we did.

STAY AWAY!! If I could give this dealer zero stars, I would. Within two months of purchasing a car…read morefrom OCM, I had to replace brakes, struts and the transmission. The car must have been held together with duct tape when I test drove it. If you're thinking of buying a car here, think again and keep moving.

From the owner: Do not want affiliation with help.read more

This is by far the worst experience I've ever had buying a used car. Besides the owner being…read morecondescending, arrogant and treating customers like absolute garbage, he also seems to have an anger management problem. In addition, the car he sold me was complete garbage and it several problems were covered up (by someone??). During my first trip here, I test drove a car that was mediocre. Dave, the owner, was very nice to me. The price was way too high for the old age and high mileage of the car. I attempted to negotiate. His anger issues quickly showed and he began carrying on like a lunatic. He then advised me that he does not negotiate at all. He continued to lecture me and repeatedly insisted that I'll never find another car priced lower than his. Not true since I found dozens of cars online much cheaper with lower mileage within a 50 mile radius. However, I was not willing to drive that far -- this was only for a beater car, not my primary vehicle. So I walked. Several weeks later, I returned to test drive a newly listed car. Dave was a stereotypical used car salesman and pitched a great line of garbage. He boasted how great he is because he offers a 30 day warranty (which he's required to do by law) and assured me how wonderful he is with fulfilling warranty repairs. I bought the car. That night, I went to drive the car for the first time and I found numerous lights were out. They had just performed a NYS inspection that same day...allegedly. The next day, I went in and they replaced all of the bulbs that had blown. I wondered if they really inspected the vehicle. One missing headlight could be overlooked. Not numerous lights out throughout the vehicle. On a hunch, I plugged in my computer and some data was missing. Someone had apparently erased the data, possibly to reset a "check engine" light. I knew trouble was coming. Several days later after I had been driving the car, the "check engine" light was on. Dave scheduled an appointment and got me in a week later. He repaired the problem under the warranty, as he was legally obligated to do. However, he continued boasting what a great service he did. Lights on my dashboard were also out. When I mentioned that to him, he began going off like a raving lunatic. He hinted to a threat by saying, "I haven't registered your vehicle yet!" (Four weeks later, the registration finally came). Dave told me point blank he would NOT start repairing all of these problems. So much for all of his blabber about how great he is with fulfilling warranty repairs. Since then, I've had NUMEROUS problems with the vehicle. By rights, I should've insisted that he fixed everything or went on to sue him. It wasn't worth the hassle since I know a lot more than I let onto Dave, and I was able to fix everything myself. I still continue having non-stop problems with this vehicle - and it only has 45,000 miles on it. I often wonder if he buys used cars from the junk yard, waxes them, and sells them. STAY AWAY.

I pass this dealership A lot. They seem to have really nice vehicles there. The place looks clean…read moreand we'll in order. I will be in the market for a vehicle soon. I am very willing to see what they can put me in.