We had our transmission rebuilt at this shop. We based our decision on its good reviews…read more Their communication is sparse. We had to call every few days to get an update or we would hear nothing. We finally got the car back after about 2 1/2 weeks. It seemed to run fine. After a few months, however, we were still having transmission issues and were provided diagnostic codes when we took it to a near by auto part store. Fine. It's under warranty. We take the car back to the shop. Our vehicle sat at the shop for legitimately 1.5 weeks with little to no calls or updates. We finally retrieved our car without our warranty repairs as we were given excuses about how short staffed they were and how someone had jury duty, blah, blah, blah. Meanwhile, we're renting cars, taking Lyfts, Ubers, etc... all while the car is just sitting there. Simply said, this shop does not honor their warranty or at least not with any urgency at all. If you have 100 years to wait.. then maybe your experience could be different.

Rarely do you find a company who's customer service and craftsmanship are next level, High-Tech…read moreTransmission IS that company! I shopped everywhere for transmission service, only wanting the best since our 2012 Lexus LS 460 that was used to the pampering it received from the Lexus dealership service departments. So when we decided that a transmission replacement was the way to go I found High-Tech transmissions using Yelp. With many reviews north of 95% positive I did not let the distance from our home to the shop get in the way, and I'm glad that I didn't. After pickup I purposely waited a few weeks before tendering a review so that if I needed to return the vehicle for any reason I could judge their temperament completely (many service providers are angels until they get paid, and when something goes wrong afterwards they evolve into demons, not these guys). Wayne & his team were true and genuine good people. I returned the car a week after pickup because I heard unfamiliar noises coming from the rear tires that I thought was related to the transmission upgrade. Although it was a nothing burger Wayne was cool, calm and easy going about it. Now our car is a lean mean driving machine that handles like new. We are so happy having found High-Tech Transmissions. So, if you need transmission work and you want a complete service experience it would be a mistake to take chances, get your car to High-Tech Transmissions, you won't regret it. These guys are the real deal. THANKS WAYNE!!!

Kwon was honest, easy going, knowledgeable and most importantly transparent about repair costs to…read moremy vehicle. I had been going to the same dealership for about 10 years previously -!which, I know comes at a premium but honesty is what killed the deal for me at the dealership. I will definitely be back for maintenance and other services for my Mazda. Thank you for getting me back on the road.

Tenku is a great company. I had my timing belt, and a few other repairs done at the shop recently…read more The owner/master mechanic, Mr. Kwan is very knowledgeable about car repairs and he has 20+ years work experience being a top-notch mechanic. He patiently explained to me the cause of the noise from my car which was due to a timing belt glitches and he fixed it right away. I am so thankful that I have found a good company that I can trust for my car maintenance and repairs. I used to go to the Honda Dealer for my car repairs, but now I would call Tenku instead because they are trustworthy and very professional. They only use OEM parts and their price is very reasonable.

My 2003 Z71 Silverado has the infamously problematic 4L60-E transmission, that has banged, jerked,…read moreand clunked while shifting since the day I drove it off the lot, new. Well, because I have always driven it gently, it made it to 17 years old & 115K miles before losing 3rd & 4th gear (the 3 / 4 clutch pack). Since driving around in 2nd gear wasn't a solid option, I did an online search for Transmission shops in Duluth GA, and was pleased to see the high reviews for AAMCO Duluth, and decided to give them a call. I made first contact with Ron, who is honest, straightforward, and set me up for an appointment, and he was also the point man throughout my repair, keeping me up-to-date on progress, estimates, expected completion, and it was a very positive experience from start to finish. They gave me repair options, told me how many days to expect the repair to take, and actually wrapped up a bit sooner. The shop location is excellent, and the customer care was quick, friendly, and professional. The place is clean and they take pride in what they do - it shows. Generally, I'm not one to make a fuss one way or the other, but AAMCO Duluth deserves two thumbs up, and the team there deserves a real pat on the back. I've waited a couple of months before posting this review, and can now say with confidence that the job was top notch - smooth - leak free - clean. I highly recommend this shop.

I was referred to this team by another local auto mechanic. Ron, RC & Steve were all terrific. I…read morehad a stellar experience here and, as a single female, I felt this team was looking out for me and making sure I had excellent service at a very reasonable price. 1. Professional Treatment - from everyone in the office from the moment I stepped inside the door. I was cheerfully greeted. They worked me in for diagnostics quickly. And even gave me a reminder call the day before. 2. The diagnostics - took only 1/2 day and they checked many things to be sure the problem was truly only the transmission. Ron was frequently in touch with me updating me on their findings and my options. He took time and thoroughly explained how and why my transmission was acting up. 3. Transmission options - Ron went over my various options of rebuilt transmissions and the warranties each offered. When I asked for his opinion, he gave it, but he never pressured me to choose one way or the other. He left it to me to decide. 4. Scheduled for work - I was scheduled quickly at my convenience for the work to be done. Ron told me to plan on a week, but it might take less than that. The work was done in 3 days. They had checked and replaced a small (and inexpensive) part on the brakes that needed replacing (which I had already known about). 5. Pricing - I thought was very reasonable and fair. I looked up the transmission prices and I was charged exactly that for the transmission. The cost for the work is standard. I felt I got very fair pricing. All in all, I felt I got the best quality care possible and I highly recommend this team of experts!

Great Experience! Went online to price an oil change, and Christian Brothers had the best/lowest…read moreprice. Made an appointment and I was in/out in 40 minutes which I spent playing with the owner's dog :)

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

Thank you RC Transmission for standing behind your work and working with clients that can be very…read moredifficult. I'm giving you 5 stars because sometimes there may be easy fixes, and they may rate you highly but when you take a difficult problem and make it right that stands above all else. I will share my story.... we had our truck fixed here when the shop was run by different management and at that time they gave us a warranty. Well several months later the truck started running roughly again and we took it back in, but the management had changed and they were unfamiliar with the problem. This is when I think they earned their worth. They could have just said, sorry not my monkey, not my circus, but they said they would stand behind their work regardless. Replacing and fixing everything that needed to be done. I definitely recommend this place. They stand behind there work and are some straight up people.

Well, I know how it goes, but customer service is needed here. 2 months holding vehicle and never…read moreanswered the phone. He rebuilt the transmission vs saying getting another transmission. The communication isn't there and the price $2500 then picking it up $3400 became the price.

Man when I say there is a god there is these guys checked my car out found the issue and fixed my…read moreproblem in mins I am beyond grateful for them

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

I've been going to transmission clinic for quiet sometime now and I have no complaints because…read morethey're always honest with what they say is wrong with the car and will never ever over charge you like other places will! Simply because they want your business and want you to come back! I highly recommend this place! I just wish they had a closer location to where I live!!

From the owner: Automobile Air Conditioning Equipment-Service & Repair, Auto Oil & Lube, Auto Repair & Service,…read moreBrake Repair, Auto Transmission

Mike front office, was awesome, and so was the mechanic. They got the parts (trunk lid springs)…read morequickly, did a good job replacing them. Now, my trunk opens & closes like new.

The repair was done well, and the staff kept me updated during the process. The cost was fair, and…read moremy car feels reliable again. The only thing I'd improve is faster customer check-in when dropping off the car.

I am never disappointed when I take one of my vehicles to Norcross Transmission for repair. Eric…read moreand Jim are professional, reliable, knowledgeable...etc. My most recent experience involved a transmission and starter issue with my 2008 Lexus GS 460. The necessary repairs were diagnosed, parts were ordered and the repairs were completed and I am a very satisfied customer. I highly recommend this business.

I was driving from New Orleans to Richmond, VA so I was very alarmed when my check engine light…read morecame on halfway through the trip. I brought the car to Norcross and they checked it out for me at no charge. It was above and beyond my expectations! The man I talked to was was so thorough & kind and I had peace of mind for the duration of the trip.