I LOVE this office! Everyone is so kind and helpful! I've been going here several years and I've…read moreonly had good experiences. I see Kelly Beck or Sommer Shutek, both are great. They make me feel like my concerns are valid and I always leave satisfied. The nurses are just as great! I never have to wait long to be seen, and they can always work me in if needed. Their use of the MyChart app is also super helpful and makes it easy to communicate with them. I can't recommend this office enough!

Anytime I call for an appointment when I am ill they have no open appointments. I can call when…read morethey first open and still no available appointments. If you can,t service and give quality care maybe you should not take so many patients. I have to spend four times the co-pay for urgent care. Don,t waste your time with this practice you can never be seen.

This is a photo of my doctor. Doctor Sahai from Ortho One in Upper Arlington, Ohio. He is known…read moreas a rock star among nurses and other doctors. God bless him! He did the surgery on my left knee. And it had to have a screw put in, also. I saw him today for my 4 week checkup, it was all smiles and laughs. Oh what a wonderful feeling to know that your x-rays show that your implant is fine! And you're healing, progressing ahead of schedule. I know this is because of prayer! He said that the I could have surgery on my right knee as soon as a couple weeks. I know God uses doctors to heal. This man is amazing! I couldn't help but tell him " I love you" before I left. I was so overjoyed.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

They have been reported to the attorney general. They charge your bank account without permission…read more If you cancel they still charge you. Can't keep accurate billing records. Lie, steal and are thieves! Send to collections if you don't pay the bill they lie about. Screwed up my account several times and I quit going to them. Good riddens. I hope they go out of business. Liars and scam artists. Their products don't do anything. Garbage and junk. Be prepared to be billed incorrectly if you go there. Should be put out of business for making up bills and stealing.

Everyone is great and very friendly and helpful would recommend to all my friends. Quality is…read moregreat. Office always clean.

Great staff and comfortable atmosphere , the doctor is very comforting and listens and explains…read moreeverything really well

I have never been to place that was so able to help me with every question I have. Not only do the…read moredoctors and staff listen to you, but they are willing at any time to educate, discuss, and find answers to the questions you have. My treatment is entirely up to me, if I don't want a specific therapy, that's fine with them. They are truly out to find what works best for me and keep that going. In all my experiences there I have never had a bad one. The girls at the front desk are amazing and so are the doctors and the masseuse. They have been helpful in every way including working with my insurance and with other doctors. I appreciate all they do and will be seeing them for as long as I can

I first started coming here a few years ago but that stint didn't last very long. I found a…read moredifferent treatment plan for a while. That being said, I always remembered how friendly the staff is, how communicative they are, and how nice the space was. Eventually it was time to come back and I'm so glad that I did. Not only are all the previously mentioned things still true, but after about four to six weeks I've definitely seen an improvement and a decrease in my back pain. I've seen Dr. Troy and Dr. Heather and I can highly recommend them both. I love how they ask me what's been bothering me, and then noticing a few days or even weeks later that the issue resolved itself or improved. I also like that they do not use a cracking method here. As satisfying as those cracks sound, I prefer their activator technique. It's more gentle and for me, clearly makes an impact. Overall, I recommend this office, for sure! Find them in Grandview, diagonally across from Strader's. They have plenty of parking. Oh, and they are on it! I've never had a late appointment. High fives all around.

I've been coming to AWC since early 2025 and it has been a simply amazing experience from the…read morestart. Every service has been exactly what my body needed. The chiropractic team works miracles! No snapping and cracking of bones just the perfect use of the Activator Technique. Working with AWC through support of my back, TMJ, shoulders, neck and more has been thoughtful and diligent. The whole staff works together for my care! The massage team is also wonderful. Rose and Taylor are the perfect duo for all your massage needs. I just started acupuncture as well. AWC is a holistic gem in Grandview!

Very unwelcoming experience. Front desk staff should not be in service, building smells like mold,…read moreand overall - subpar and disappointing experience.

This place is trash! I've come here a few time for years and have always payed my bill on time…read more They sent a bill to the wrong address- never sent an email and then automatically sent me to collections. Even though the mistake was on their end! Terrible - unprofessional business. When I called they hung up me after I asked them to double check the current most recent paperwork that I signed with my updated address. Go somewhere else don't even waste your time

Very talented team at orthopedic one ! they show a great…read moredeal of care, and work thoughtfully to treat your injury.

You will not get help here, the people here are all lazy and take way too long for a 15 minute…read morevisit. If you want something make sure Gloria Hwang prefers it because if she is not a fan of it she will not prescribe it. And she calls herself a "doctor"

Love this place! The staff is caring and concerned for their patients well being. If you've been in…read morea car accident and need help getting better-this should be your first stop.

I found both the Practitioner and staff to be extremely professional and accommodating during my…read morevisits. The level of care which I received was exceptional and the details of my treatment was explained to me in terms that were readily understood. I have found that even after a few visits my condition has greatly improved. I highly recommend the Columbus Injury and Rehab Center to those affected by auto accidents in the Metro Columbus Ohio and surrounding areas. -Vance Adams