The service with this transportation company is awful! They tell you a time then change it and…read moredon't wait for you even a minute and that's fine, but when you have to wait for them an hour an 15 minutes they tell you traffic and things happen. They have no empathy, customer service reps over the phone hung up on you or don't pick up the phone because the caller id you and just don't want to deal with customers wanting to know where there transportation is at after more than an hour waiting. If I could rate them 0 I would!! They are disrespectful and treat people like they are doing you a favor instead of giving you a service you are paying for.

este transporte no sirve no respeta al cliente los operadores y los choferes tratan al cliente como…read morebasura

Everything went great! This was my first time taking a van and the customer service I received was…read moregreat! 10/10 would recommend.

You gave a pick up time for 5 am drop off at 7 am . Now my 2 year old son is outside in Manhattan…read moreand your not picking up the phone. there no bus out there . that very unprofessional and dangerous!

Fabulous service. Highly recommend, Professional and accommodating. Ricardo is friendly and…read moreknowledgeable. The ride was enjoyable in a high end, clean vehicle. Thanks! Ginger-

I haven't even booked Cruz Control yet but want to compliment Ricardo's excellent costumer service…read more& affordable pricing. This is the kind of business we should want to support!

Needs to stop in Humboldt Industrial Park where more than 200 of us new Yorkers work and commute…read moreevery day. Humboldt Park is off I-81 exit143 and only 5 minutes down rt-924 CanDo Expwy from Hazleton City. Instead we carpool and would have been nice to have a Van company do the driving for $15 fare. Humboldt Park is home to Hersheys Chocalate Factory, Coca-Cola, AmazonpuntoCom, AutoZone, Simmons and Aireloom Kluft Mattresses companies, Natures Bounty Vitamins.. etc.. etc..

From the moment I called to reserve a limo for my son's Senior Prom, the service I received was…read morenothing less than spectacular. The communication on time and address for pick up was great. They reached out the day before to confirm the details and give me the name of our driver. Mike, our drive was not only on time, he was a few minutes early. He gave me and my wife a full brief of the limo, showed us around, and verified when and where our son was supposed to be dropped off. When he got over to my son's date's house, he took her little brother and sister for a short ride while she finished getting ready. Once the kids left, he took them to a local park and took pictures for us. Mike got them to the school right on time and even offered to take my wife and I around for 30 minutes since we still had time left. I can't say enough how much we appreciate the service and the driver we got. Elite Rides will be our first choice whenever we need a limo service.

Absolutely incredible service and employees. We used two buses all day for my wedding and the…read moredrivers were so accommodating and pleasant. They were with us for 10 hours and never made it feel like they were working. Cannot recommend their services enough.