1. Dye's Appliance

    1. Dye's Appliance

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    Lorain, OH

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    Dye's Appliance

    2.8 (9 reviews)

    Services - Dye's Appliance

    Appliance repair

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    8 months ago

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    1 year ago

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    8 months ago

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    4 years ago

    Dennis and his team are great to work with. Been doing business with them for 30 years. Great used appliances.

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    4 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    Mr. Appliance of Lorain County

    Mr. Appliance of Lorain County

    3.6
    (13 reviews)

    Oh my goodness! Fabulous experience! Answered my telephone call immediately. Coordinated a visit on…read morenext business day. I got a photo of Daniel prior to his arrival, as they confirmed the time. He called to let me know more accurately when he'd arrive. He obviously knew his profession, and was prompt in his diagnosis. Offered realistic perspective re. repair costs versus replace. Very transparent, efficient. Fee for coming to the house is reasonable, good value. I will definitely call these folks again for any appliance issues!!

    Horrible, Horrible, Horrible service! If I could give them zero stars I would. I will warn you,…read moreif you have issues, you will never be able to contact the company directly. They use answering services and free-lance technicians. I have had no working refrigerator for 7 weeks now. They demand money up front so you feel forced to put up with their incompetence. The first tech came to repair my fridge. It was not cooling properly. After a few minutes, I could smell melting plastic. He ran outside and paced back and forth as he was on the phone with someone. He claimed he melted something that wasn't important, at this point the refrigerator wouldn't even turn on. The next tech, replaced the plug (my boyfriend tested the one he removed and nothing was wrong with it). The third tech was good. He didn't understand why the plug was replaced, and ordered more part (3rd part order). He was scheduled to come out last Friday. Took the day off work and a no show, and no one called. I called them twice asking for a status and I just received there answering service and not return call. So they called on Monday, stating they called me 2 times! Totally not true! This company lies! When I questioned him about the 2 times, he changed his story and told me he called once. The third tech warned me that they will lie so people don't get upset. Well I am upset. The 4th tech is scheduled to come out tomorrow. I am not very hopeful that my issues will be resolved.

    Express Appliance Repair

    Express Appliance Repair

    2.3
    (10 reviews)

    This repair work began on 6/27/2025. Bottom LIne- I just…read morewant my Sub Zero Refrigerator fixed. John, a repairman came out -agreed to rebuild the compressor. $500. was paid initially and a receipt was emailed. Another $1100. was needed to order parts and start the work. The additional $1100.00 was paid -John said that I would receive a receipt by text. (No receipt) Express Appliance hangs up when I call and John the repair man does not answer or respond to Text messages. Refund my money or fix my Fridge. I am not SATISFIED. I need you to respond to a paid customer!!! Margaret B. ps. Prior to this incident. John did outstanding work on both my washer, dryer and Refrigerator.

    Heather, the customer service rep, is impatient, rude, and completely unpleasant. Jen and Nicole…read moreare great, but Heather is not. Ask to speak with literally anyone besides Heather. You can just feel her discontent and lack of grace and contempt for the customer through the phone. Heather needs to find employment elsewhere or just go somewhere she can express her loathing and figure things out. This has been felt every single time I've spoken with her. I've had an ongoing issue with dishwasher and they mirror my frustration back to me instead of wanting to be helpful. They clearly have not had much experience interfacing with people professionally and it is abundantly clear that they don't take that aspect of the business earnestly.

    Dye's Appliance - homeappliancerepair - Updated July 2026

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