I scheduled service to have snow tires put on my car. They were easy to schedule and the service…read morewas fast. Everyone I interacted with was professional, kind, and courteous. They are also storing my regular tires which is nice. They're great to do business with and I can't recommend them enough!

My front driver side tire kept losing air so I brought it in to see what was wrong. Staff were…read morevery friendly and responsive. I didn't have an appointment and they got me right in. Only took about 20-30 minutes to find that my tire had a nail in it and patch it up. Price was reasonable. Would definitely recommend!

These guys are doing it right. Excellent customer service, knowledgeable mechanics, and great…read moreprices. I've been taking my vehicles here for years and every single time I leave knowing I was given the best deal around for quality work. Above all, these guys are honest. It's the only place I know of where they actually take the time to listen, explain, and find the best option for your situation. I trust what they tell me and have never been let down. It's good to see someone carrying on the tradition of integrity in West Michigan. Just a really good, down to earth shop.

Only place I'll take my car. Chris is easy to do business with and he does great work.read more

Extremely helpful and nice…read more Walked in, got CUSTOM tires ordered suited for my driving preferences, delivered same day and able to install same day. Less stimulating than Holland Discount Tire. Many seats available spaced out, along with high tables for computer workers. Tajuan is extremely nice, and was super helpful with my car. Free air checks for your tires. Appointment was at 10, ETA finish time 10:45, finished at 11.

Had a problem with a rim they had put on a month ago so I called them. They quickly found the rim…read moreand ordered a new one. When it came in they got me scheduled right away to get it changed at No charge. I can say everyone at this location is very helpful and friendly! Great service & great attitude!! Thank you Nathan!

Bad attitudes when I have been here in the past. Their tire selection was limited and not great. It…read morewould be nice if their sign has deals pertaining to tires. Unfortunately they like to go a different route sometimes which is bad for business. Listing sale prices would be much better when informing customers.

Most unprofessional business in Jenison. Value was shit was for price and service. Employee…read morerequests a written review but can't seem to spell himself.

This place has labor fees $75 for each concern you have. This is before they even do anything on…read moreyour car. My car had the brakes done front and back done twice in 2 years. I don't recommend them.

This was another great job from Rozema's ! I called and made the appointment, dropped my Honda off…read morethe night before. I got the list of what it needed later that day. Approved the work list on the text. Later that day, I was notified when the parts were going to be in. The car was finished on time, and is as good as new! The owner of this shop has put together a great team, and I use them for all my auto needs. New keys to a new engine...this is the place ! Thanks Kory

Always do. Great job. I've been taking my Trailblazer there since I got it. Always help me if…read moresomething on the trailblazer needs something fixed and help with the oil changes, keep everything running, and make it last for a while

Called to make sure we could tow my car there to get it checked the next morning, and they…read moreconfirmed that they would be able to do that. Then they called the next day to say that they wouldn't be able to check it for another 2 weeks! Ended up needing to pay for a SECOND tow to take it to a different auto shop. :(

I went in for a misfire, they told me I'd need a new engine due to no compression. They claimed…read morethey swapped out a faulty coil just to do tests then told me my truck won't start with the old coil. I got it towed back home and found they didn't put any of the parts back into place and I now have missing wires and some of them are broken. I just replaced them before bringing them in. I would not bring your vehicle here.

I needed brakes on a 2019 F150 with 92,000 miles. With the age I asked to have the original…read morebattery replaced. I also was due for an oil change. I was greeted by Sarah who is one of the best Service Advisors I have encountered. She is knowledgeable and does it all being personable with a bright smile. The truck was dropped off in the morning and picked up later that day. Their work is competitively priced and the brakes were completed flawlessly with no pulsing, vibration or pulling. I'll be back and highly recommend Jamestown Automotive for vehicle service.

We are on our second all-electric Chevy from Todd Wenzel Chevrolet. The first was a new 2020 Chevy…read moreBolt EV and now a 2025 Chevy Equinox EV RS. Very happy with our salesperson Alex Farr and the service team. Friendly people, no pressure.

I was very disappointed today with my "express" oil change service. I waited almost an hour and…read moreforty five minutes during a scheduled appointment. Then I noticed that the undiscounted price that I was charged was almost $50 more than the quoted online price of $99.95. Even with the "hidden fees" (mysterious $6.19 "environmental service", extra $8.11 "shop supplies", punitive $4.24 "hazardous materials" charge) extras, it was more than expected. I'll give one star back for the $15 discount that the service advisor gave me because it took so long. I do appreciate that. However, no mention of why it was more expensive versus what was quoted online. Even more sad is the lack of care that the Wenzel team puts into their customer service. No smiles. No greetings. I felt unwanted as a customer. You would think that, after an hour or more the service advisor would come and update the customer and let then know that the service is taking longer than expected (which we all know is BS). And, you better not talk to anyone but your "assigned" service advisor, as i was curtly directed to someone else. And finally, in order the get my "multi-point" inspection report you now have to call Onstar? Why not just print it instead of subjecting your customers to a forced sales pitch? Wenzel lost a customer today.

First thing, I LOVE that I have the ability to text to check-in and make appointments. I don't…read morealways have the ability to call during weekdays so this is an amazing feature I haven't experienced with other shops. They have done good work and generally in a timely manner. They present as honest and I've never felt pressured to agree to a service I didn't want or like I was being upsold. I do wish I had known earlier that they had lender cars (something I learned from a google review, not something that was ever offered to me), but when I asked it wasn't a problem and they made it very easy. I also love that they send fliers monthly with coupons and discounts! Great value and I'd recommend them to anyone in the area.

We have used Northuis probably 4-5 times now on various vehicle repairs ranging from small to large…read moreundertakings and every single time they have been professional, punctual and precise in their communication. I'm sure there are other fantastic auto repair businesses out there, but I don't know why we would bother looking for them after our experiences with Northuis.

Highly recommend it they have been amazing to work the place in Muskegon Michigan on apple are very…read morerude n nasty have no mannerism Hudsonville sweetest amazing mannerism n polite and work with clients on everything I'll drive the hour before I will go to any other Gerber Collision company anywhere

Went to Gerber with nsurance claim for some bodywork to be fixed as result of vandalism. Worst…read morebodywork I have ever received. Brought it back for them to fix and they made excuses and tried to fix it but they could not. The molding is popped up. There are scratches, swirl marks, and other paint defects that I brought to their attention, and more excuses. I do not believe they actually used the paint booth because there is an astounding amount of dirt nips. My vehicle is a 2018 so it's not an "old" vehicle. My thought is they thought it was a leased vehicle on my insurance policy and I wouldn't care, however I had actually bought out my lease entirely and paid off the vehicle in cash. They have frustrated someone that would have been a good advocate for their work and recommended them to employees and friends. Now every time I see my vehicle, I shake my head in disgust. I am in the process of hiring a new company to do the work out of pocket because of their laziness and willingness to cut corners. Below are pictures of the swirl marks and poor workmanship. The dirt nips are not pictured as they are had to capture on camera, but believe me I have found now around 13 nips, previously, I had zero.