Messaged them on Yelp and received a quick reply to schedule a call consultation. They were very…read moreknowledgeable, gave good examples and made sure I understood each aspect we went over. The best part is that she gave me a professional opinion that was unbiased. She could have recommended me use her business more, but she gave me the best advice for my situation. Highly recommend!

Our experience with Becky as our CPA was an absolute headache from start to finish. Emails went…read moreunanswered for months, leaving us constantly chasing her just to get basic updates about something as important as our taxes. At one point, she scheduled an in-person meeting in Dallas even though we live in Houston, apparently expecting us to make a roughly four-hour drive for a meeting. That level of disorganization was incredibly frustrating. Worst of all, our 2024 and 2025 taxes were not completed as expected, and now we're left dealing with money owed to the IRS. The lack of communication, organization, and follow-through has cost us both time and money. If you want to waste your time and money while dealing with one headache after another, she's the CPA for you. Based on our experience, I'm genuinely surprised she still has clients. I wouldn't recommend her to my own worst enemy.

DO NOT file taxes or an LLC with Chandler Knowles. You will be wasting your money, In addition,…read moreif you have more than a 10 minute drive to their office, do not waste your time. A 40-minute trip to deliver documents cost me a 1 hour fee. Despite the owner being "too busy" to introduce herself, she charged me for "consultation" services. My consultation consisted of sitting alone in a conference room, introducing myself to her administrator, and handing over my files. Ruthless and no concern for you or your company.

I would not recommend this firm. The first year they did my return, they made a mistake and told…read moreme it was my responsibility to make sure the tax return is accurate when I got a notice from the IRS which has never happened to me in my adult life. Chandler did amend the return at no charge but advised me it was my responsibility to make sure the entire return is correct. I'm not a CPA which is why I paid them for their expertise. I chalked it up to a one time mistake, but the next year I went over the return page by page, line by line, and found multiple mistakes (since it's my responsibility according to them so I spent hour and hours reviewing every line item). Chandler had to modify the return at least 3 times and make many corrections before it could be submitted to the IRS. These were mistakes I found (not them). What is the point of hiring and paying a CPA to file my tax return if I need to learn all the tax laws to find their mistakes. I had to proofread all their work but their fee was never discounted for the countless hours I had to spent proofing the return and bringing errors to their attention. I even had to bring to their attention a typo transposing numbers, a mathematical error, as well as a major error whereas they reflected tax free funds as taxable funds. Needless to say I decided to find a new CPA going forward as I had no confidence in their ability to prepare my return accurately. Fortunately, I found a highly competent CPA that I am working with now and have been for several years. My new CPA even went back and found more mistakes (that I didn't know about as I'm not a CPA). I had to pay my new CPA to amend mistakes from their original work. I didn't even ask Chandler to amend the old return to fix their mistakes as did not want to have any further relationship with them as trust was gone and I moved on to another CPA who I paid to amend the return previously filed by Chandler. The people at Chandler are very nice people, but I just do not have confidence of the accuracy of my returns they prepared so I found a new CPA. I shouldn't have to have CPA knowledge to hire a CPA to complete my return. I provide my CPA with proper documentation and while I still review the return before it is submitted, I expect my CPA to prepare an accurate return. I do hope that things have changed for them as this was several years ago and hope they are doing a more thorough review of their work. I wish them the best of luck. I didn't even want to write this review as they were nice people but a friend of mine said it would be wrong not to write the review. In the end, I do hope these were just training issues that have since been resolved so this does not happen to anyone else.

I've been using J Chester and associates for many years and they are excellent! They did a business…read moreI had and do my personal taxes as well. They are super professional and very friendly! Hard to find that combination anywhere especially in the tax business. I've referred numerous people that I know because I want them taken care of also. Thank you very much!

If you are looking for someone to input a W-2 into some TurboTax like software, without asking you…read moreany personalized questions and refusing to take a phone call, you've found your accountant. If you are looking for a partner to help with your accounting needs, this is not the place. When reached out to J Chester & Associates I explained to the firm manager, David Perez, exactly what I was looking for in an accountant. He was happy to take my money, have me fill out a form, then pass me along to others within the firm. I repeatedly requested a phone call with an accountant and was ignored completely. Next thing I know my taxes were filed, without ever speaking to me directly about any deductions I may be entitled to, my small business or any other personal information that may be pertinent. Don't believe the positive reviews about this firm, I sure wish I hadn't.

Working with JRTC Financial Services has truly been a life-changing blessing. What they helped me…read moreaccomplish felt impossible at one point, but they made the unimaginable my new reality. Their dedication, knowledge, and genuine care transformed my credit and, in turn, transformed my family's future. Because of their guidance, I was able to secure a home, get approved for a personal loan, and even finance an RV -- things I once thought were out of reach. This isn't just a credit repair company. This is a team that restores hope, builds confidence, and walks with you every step of the way. My life is different because of them. Blessings upon blessings. If you're thinking about taking that step toward better credit and a better future, JRTC Financial Services is the one.

Great customer service, great attitude & Great work! Wow! Jaquita really knows her business & very…read moreknowledgeable at what she does. She is there every step of the way to answer any question or concerns about your credit to get you prepared for your dream luxury lifestyle! She also a reliable and efficient tax prepare with lots of experience, definitely will continue doing business with all my financial needs at JRTC Financial Services 10/10 for sure!!

I had the pleasure of having Iorna assist me with my taxes through a referral from a friend. If…read moreanyone comes through to his office, considered yourself lucky and blessed! Honestly, he is the absolute best in the DFW. He will find ways to help you and get you your maximum refund. Regardless of me moving or staying in Dallas, he will be my tax consultant for LIFE. Iorna is caring, and values each and every client as if they were his long-life best friend. He is solution-oriented and knows his customer service!! Iorna deserves to be complimented, praised and recognized!! His assistant Leah is gracious, kind and welcoming too. You rock Iorna!! He's an amazing human being, tax preparer/consultant and everyone should know it!! :)

Just called them to ask them about their services, and this guy Ken answered and rudely yelled at…read moreme that he was not interested in my business. Like who does that? If you are no longer in operation just say so or something. Going to report it to yelp as a business that has been closed, and good luck with your business in these trying times.

YBMB has been the best bookkeeping firm that I've worked with. I have a very complex setup for…read moreseveral of my businesses and she was able to figure out how to get it to integrate with quickbooks. She works insanely hard, is punctual, and really does make my life way way easier by keep track of my books. I highly recommend this company. Note, that I hired another highly rated bookkeeping company prior to YBMB and they gave up after 1 month. YBMB will go above and beyond to figure how to track your books, based on what works best for the customer.

I've been using Al Pugh for years , never had a problem …read more Answered all my questions , Timely , very reasonably priced. I will continue to use them. Tomi E McKinney , TX

Great firm lots of staff to help you through tax issues. Very knowledgable firm. I have been…read moreworking with them for over 20 years very happy with the service.

Great value, team, service and experience! My taxes were a stress for me but not with this team…read more They were able to see and work with me as a walk-in! They are very efficient and effective! I definitely will go here from now on for all my tax needs and questions. Thank you Shannon, Alma and the rest of the Brown & Howard team! Very happy to have came in and worked with you all.

I went to see Don Brown because i was in desperate straights. He was a nice guy who enjoyed talking…read moreabout his faith. There were some red flags, but i paid him $550 (a LOT of money for me). After months of no response from the IRS and no communication from this company, I finally went in person and was told that he was not seeing customers and that he only communicates through email. The reply to my email came with an erratic lecture instead of an apology and an accusation that i lied about his office not returning phone calls. When i threatened to contact the BBB and write a review online, he wrote that he was terminating pur agreement and said that if i contacted his office again he was going to call the local law enforcement and the IRS on me! I'm assuming that i have to kiss the $550 goodbye