Great mechanics. Cesar and Mehmet are both great guys too. I won't go anywhere else .read more

I had made an appointment which took 3days. When I arrived he told to park in the back and he…read moredidn't know when he would get at it maybe in 6 days. Very Nasty & I felt treatment would not have been if I were a man. I would absolutely not recommend this rude guy.

Had a fantastic experience here this weekend. Was out of town on a weekend trip, and of course,…read moreour check engine light starts blinking. Got a quick diagnosis Sat morning, great updates and explanations as the engine repair proceeded, and a quick turnaround on it all so I could drive home with an operational car on Sunday!

Had 2 slow leaks in my tires after HONDA a told me I needed new tires and rims. These guys removed…read moreand repaired both tires and that was a months ago. The seal was bad and they remounted and balanced 2 tires for about $50. It was a cold Saturday morning in November 2019, and they did this right away as I hung out and told all my bad jokes. Honda also said I needed rear brakes. I did not. They had plenty of pad left on them to last a long time. Now off to give Honda a nice review too lol.

I have had nothing but good experiences at Riverhead Brake Service. They never tried to sell me…read moresomething I didn't actually need, and even saved me money by suggesting I might be due a warranty repair at another shop. They have always done quality work for me and I trust their judgement.I used to be in the business so I know wherof I speak.

Mr Ireland is the best of the best. Diagnostician second to none…read more Have been dealing with this gentleman for 25 years .simply the best

New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

Overall smooth transaction from service to sales. Amazing crew no pressure. I have anxiety issues…read morecoupled with focus problems. I drove one hour to meet these attentive folks.

Phil is not only a fantastic tiring service, but also a wonderful human being. That combination is…read morecompelling when you 're in the midst of an auto crisis. Thank you Phil.

My AC compressor blew on my drive to work - the alternator went with it. Same belt. All the warning…read morelights went off in the car. Took it here for the first time because it was the closest place and I was worried about breaking down. I couldn't be happier with the result. John is an awesome dude to work with, explained and showed me everything. Had the car back and running the next day. He just earned a new customer. Plus, If I took it to the dealer it probably would have cost me twice as much.

Rick was a lifesaver! My tire blew from a pothole on the LIE. I made it to Firestone where they…read morewere able to replace my tire - in and out - in under 45 minutes. Thank you to Rick for the helpful and speedy service.

Went for a front brake service and an inspection. Inspection couldn't be performed because the…read morebrake service triggered a warning light, which was cleared, but need to drive to clear the computer. When I returned, I asked why the truck's computer was still showing front brake life at 17%. They tried to reset it, but instead, reset the life for the rear brakes that weren't serviced, and now the truck's computer flashes a warning to "service the brake wear monitor system" every time I start the vehicle. I brought the truck back 2 more times to fix this, but it still has the issue and I'm told that I need to take it to the dealer. This job was fully paid for, and now I need to go to the dealer to have it completed at my expense. Very disappointing, and probably my last visit to Firestone

I came here yesterday with my daughter. We met with Ed K, our salesman. Ed was friendly,…read morepleasant, and knowledgeable. He spoke with us and gathered all our information as to what our needs were. He quickly presented us with many, many options. We went for a couple of test drives and decided on a Nissan rogue. We then met with Kenny, who also knew his stuff. He too, was friendly and knowledgeable. He guided us through financing. Next we met with Jim, their Allstate rep. Again, we were so satisfied with his service. I would recommend this business to all and would definitely go back when the need arises.

I purchased a used vehicle, a 2016 Subaru Crosstrek, also sold an extended warranty for which I was…read moreverbally promised was 100% refundable if I did not use it before 24 months, or 110,000 miles. Right from day one, the air conditioning did not work. That actually should have been covered under the Lemon Law, but after taking the car to Riverhead Auto Mall three times, including needing to take days off from work to do so, they kept refusing to repair the AC saying it wasn't broken. It is still broken to this day and has been verified to be as such by Meineke in Southampton, and absolutely anyone who has driven with me in the car. I believe the cause is the AC Clutch, which is a very common problem with Subarus. The compressor is fine etc. Next I tried taking the car to Subaru and then after to The Garage in Hampton Bays, NY and try to use the Custom Edge Plus warranty that I had been told was accepted anywhere. But that also was not true, no one would accept it. I was told I would have had to use the warranty to get it repaired at Riverhead Auto Mall. Result, I still have no AC to this day. I bought this car in a hurry because I was under duress, needing it for work and repeated trips to MSKCC in NYC driving for hours in blazing heat, because I had and was being treated for cancer, and was due to have surgery August, 2022. Now, at this point, the car is over 110,00 miles and I therefore contacted Riverhead Auto Mall for the refund so I could get the AC fixed. So far, I have been sent two refund checks that amount to less than half of the amount I paid for the extended warranty. I am simply requesting the remaining balance owed to me be immediately refunded, and additionally, possibly, that they refund me for a repair cost for the AC, whatever it costs, at the Subaru dealership in Riverhead. Riverhead Auto Mall is consistently dishonest, unreliable, immoral and purposefully misleading.

Great service and very upfront about costs. Worked with me to make sure the most important work…read morewas done first and waited on other items that weren't as necessary to help me keep the cost affordable. Highly recommend!

I recently moved to the area in 2023. I have a Jeep and always took it to the Dealership for…read moreservice. I find the dealerships are not personal and it's more of a factory type "in and out" I don't see the same people more often on the phone or at the counter. I pass the shop daily on my way to work and was curious about the place. I always see a lot of cars there. So I recently called for a service appointment. Andrew is very nice and articulate on the phone. That is my 1st impression of a good company. The person who answers the phone is usually the face of the company. He's got a good face. He has a sense of responsibility and pride for the technicians that work for the company and I could tell that by how he spoke about them. The technicians are very detailed, they show you photos of what they are inspecting and give you a lot of information. For me it's great as I have a mechanical background so I understood everything that was pointed out. I felt confident that my truck was thoroughly looked at. The appointment process is easy, just give then a call. For me, thankfully I have not needed a major repair "yet" but if and when I do, taking my Jeep Trailhawk to R and K.