I have come across a lot of mechanics who are more than happy to find other things wrong with your…read morevehicle and also charge on the high side of an estimate, which is why I almost always do my own work. However, I didn't have the time to complete my latest repair and brought it to Tom's on a recommendation from a relative. Well, I have to say I was absolutely blown away by their honesty and expeditious work to get my vehicle back on the road right away. I have no vested interest in the business, but just wanted to let anyone who's looking for an honest, hardworking mechanic this is the only place I will be going to in the future. You will be pleasantly surprised by their service. Thanks again Dave for your help!

First repair shop since I have been in Middle Island, that gives fair and accurate estimates and…read morescope of work without the usual BS, you often get from repair shops. Never had to worry about my vehicle after a repair. Never overcharged. Definitely recommend this shop.

I brought my car here just to get an oil change. I found out that my front brakes and rotors were…read morecompletely shot and my wheels were completely out of alignment. Of course I agreed to have the work done and it was all completed in one day! The gentleman at the front, I think his name was Jon, was so nice and attentive and explained everything to me so that I would easily understand the repairs that were being done and the final cost (which did not seem like a lot). I would highly recommend this repair shop and I will be returning for future repairs/maintenance. The inside was very clean and looked like it was newly renovated.

Just had two tires and an alignment done. The two gentleman behind the desk were very polite and…read moreprofessional. The waiting room is very large and comfortable with plenty of room to spread out. If you're waiting for your vehicle there is a Dunkin Donuts, Burger King, McDonald's and a Taco Bell all within walking distance. I used to go to Mavis for tires. No more Mavis for me.

So thankful to finally have a trustworthy place to take my car when it needs work. It's the first…read moretime in a long time that my car actually felt like it was driving better and smoother after a service and the pricing was very reasonable! I am super grateful to them for taking such good care of my car and not trying to drain my bank account! The drive is worth it I don't live close by but will always come here going forward with all my car service needs!

Not the amazing dee pat that it used to be. Some of the best workers that left will tell you the…read moresame. Will never forget how i had a lifter issue and they just kind of threw their hands up and wouldnt repair the issue and only offered to replace the whole engine LOL. Also *tried* to charge me $25 bc the battery died, in THEIR lot. Cant make this sh*t up.

I recently brought my 2025 Mustang Convertible to East End Auto Kicks to have smoked taillights…read moreinstalled along with interior accent lighting, and I couldn't be happier with the results. When I picked up the car, I was absolutely floored by the quality of the installation. Everything looked factory-installed, with flawless fit and finish. The smoked taillights completely transformed the rear of the car, and the interior lighting came out even better than I had imagined. The final result exceeded my expectations in every way. What really sets East End Auto Kicks apart, however, is the owner, Kurtis Kafman. He is a truly stand-up guy who takes tremendous pride in his work and goes above and beyond to ensure every customer receives white-glove service. You can tell that customer satisfaction is not just a goal for him, it's a passion. While I was there, Kurtis took the time to show me several other projects the shop was working on. Every vehicle was being treated with the same level of care and attention to detail, and the craftsmanship on each one was outstanding. One moment that really stuck with me was watching a woman become emotional when she and her husband came to pick up her car. The team had added a few surprise touches that she wasn't expecting, and seeing how happy she was spoke volumes about the kind of business Kurtis runs. It's rare to find a shop that genuinely cares about creating that kind of experience for its customers. If you're looking for top-quality automotive customization, outstanding craftsmanship, and customer service that is second to none, I highly recommend East End Auto Kicks. They've earned a customer for life.

Wanted to install a remote starter for my Jaguar F-Type R and was not a fan of the Jaguar app,…read moreespecially when the yearly fee was just as much. Plus, the Jag app only worked 60% of the time. When I contacted Kurt, he got back to me quickly. Was willing to answer my question and made me feel like this is a company I can trust. Brought the car in and it was a special order item from a company in Brooklyn. When they sent the wrong device, instead of telling me to pick the car up and bring it back, he went to get the item himself, driving a total of 3 hours so that I could get the car back the next day. Next level customer service. When I want to upgrade my sound system and wrap, I will probably come back to East End Auto Kicks.

One of the best most honest mechanics around! Very…read moreknowledgeable and can fix anything.

My wife and I have been going to Brian since 2017 and rely on Brian for all of our auto mechanic…read moreneeds from anything between an oil change to fixing something that does sound right or not working properly. We always drive away with a piece of mind knowing that it was done by someone who has knowledge of fixing our vehicles.

This is my Dad's auto shop... is this allowed?…read more Anyhoo, good ol' dad rules. I've never heard a customer say a bad word about him, and he has been the only person who worked on my cars for the past 8 years that I've been driving (granted he gave me the cars.. so that's probably why). He just upgraded the shop to have another lift, so he can work on more cars. Yay! His is nice and the only mechanic in the shop, and we all know how nice it is to actually talk to the person responsible for working on your vehicle. When I was little (okay i still do) I used to stand on the pneumatic lifts and make them go up and down... it's fun. Maybe he'll let you do it if you're nice. Who knows. Yay dad!

Bruce is great. He's the only guy my dad (a heavy machinery mechanic himself) lets work on our cars…read morebeyond oil changes. Nicest guy who really goes out of his way to do the best job.

I've been taking my cars to this place for years and this time was very different for the worst…read more I'll just be factual. Today, I showed up on the dot for inspection and oil change. I didn't have a ride, so I asked how long would it take and they said 1h30m. As I was waiting, I told them that I was going to wait at Panera next door. After 1h30m, I came back, the car was starting to be looked into. After another 45 minutes I was told that my car needed 4 tires to pass the inspection, and they were going to start changing the oil, so I asked them why did it take 2h15m minutes to figure out that my car needed 4 tires and the oil change was still pending. 30 second after the manager, Mario, came out and gave me a big attitude, saying they take the time they feel it's necessary raising his voice at me, and stated that if I had to go to the doctor, I would've waited without complaining. He was very rude and far from having a "manager" profile. In the first 30 to 40 minutes they could've called me and let me know that the inspection would not pass without replacing the tires and I would just ask them to replace them end of story. Very bad service especially coming from a "manager".

...wow ! ....arrived at 8:10 for an oil change on a Tuesday morning appointment, and several cars…read morewere already in the shop...thought I was going to wait for hours...Shawn, the Manager, greeted me and said the car would be in the shop in five minutes...yea, I thought, here we go again....AMAZING ! ...the car was ready and waiting for me at 8:45 ! I am now a customer for life at the Coram shop...highly recommend them to everyone...already told a few of my neighbors of my experience...I say THANK YOU Shawn and his great staff !