James, Perhaps my other review was misinterpreted bc I only had several options to choose from and…read moreoverpriced fit the best. This one gives me the opportunity to explain myself and my issues with your company. And maybe I would not have to if you or someone higher up would return my call as asked numerous times to Sherry. My claim was handled overall fine and You all were paid from my insurance company without me involved. No problems except you charged me to clean my Turkish rugs and did a a less than stellar job. Two months down the road I received a bill from GnB energy for copper that was cut when servpro removed my stove. The repair bill was for 224. I paid the bill but called servpro to ask if they would reimburse. Sherry told me they may just decide to pay the bill and assured she would get back with me. Weeks go by, no answers, I call and am told "I'll get back with you" After months now and me calling about every 1-2 weeks she never got back with me once. Super disappointing. It's about principle and customer service at this point, not the money. I have asked repeatedly for someone to call me simply with an answer Yes or No. It's very interesting they take the time to respond to my Google review and not the time to call a customer who had a 12,000+ bill with them, paid without question. I have also asked a copy of the contract that apparently states they aren't responsible for damage they call but that was also ignored.

NEVER HIRE SERVPRO!!!! They take advantage of elderly and…read morewomen! They hire unskilled personnel who construct homes WRONG! Their work fails inspections, the don't know how to frame or roof. New roof sagging within 3 months of installation. Window frames crooked and unlevel. They will completely take your money and not finish the job.

I had one tree removal from my back yard and Jeff Tree Service came to do the job. He came to my…read moreresidence on time, did the work proficiently & clean up & completed the cleanup in less than 2 hours! They are professionals and I would hire them again if the need arise! All the good attributes of business persons is very important. I trusted them to do a great job, and when they were done, they didn't disappoint. They were competent, respectful, hardworking & reasonable. Thx again! Patsy R.

From the owner: I am a professional tree climing with over 25 years of experience. We work safely and…read moreprofessionally. We are a company with specialized equipment to cut trees, making the environment better.

I had Joe come to my house and work on multiple projects - Popcorn ceiling removal, new drywall…read moreinstalled in the sunroom, and drywall repair following the popcorn ceiling removal project. The projects moved along at exactly the timeline that was quoted. Joe & his crew are amazing perfectionist. I recommend them to EVERYONE!. Great company and great work.

We had a good experience with this company. Arrived on time for the consultation and also arrived…read moreon time the day of the repair. Price was reasonable and fair. You can't tell that we ever had a hole in the ceiling from a leaky toilet. Even matched the ceiling texture back up perfectly!

UPDATE: I recently used AREM for gutter cleaning as well and remained a satisfied customer. Robert…read moreand his team were not only able to clear our gutters of leaves and debris but also got some of our upper siding looking like new. They are experienced pros adept at everything from patching a hole to building a deck, and they have been great to work with.

From the owner: We work for our customers we work to make them happy ! And make sure the work we do is what they…read morewant and need.

Great quality work, held standards very high, and excelled at everything. From water damage, to…read moredemo, to restoring, this company is top tier!

aj is not professional at all! he research's peoples history and dawgs them for it. I dont…read morerecommend this company at all. They do horrible work. the work up under my bathroom counter is not sealed and my floors are coming up.

Very pleased with the work completed. Nick was great evaluating the situation, recommending…read moresolutions, working with a good group of professionals in resolving the issue in a timely manner consistent with expectations. Cost was consistent with estimates based upon requirements. Very pleased with Nick and his staff. D.O.

Looking at these reviews it's a wonder they are still in business. Because they have no business…read morebeing in business. Does the licensing board not take steps to yank a company's license when they have this many bad reviews?? I mean it's off the charts. If you had this many complaints about you where I am from, your license would be revoked immediately. No questions. 1 star is too many for this outfit too. I don't even know where to begin with our fiasco working with this inept company. They are a restoration company, that's where it ends. They would do well to stay in that lane. Or better yet, close your doors, you guys suck. They have no construction knowledge, AT ALL. We too were hit with a ludicrous price for some simple work done prior to drywall. But not before we insisted that we get a quote for all of it first. Nope, never happened, and they just went ahead and did most of the work, then pulled a ridiculous number out of thin air saying that's what we owed. Sorry, you don't do work you weren't authorized to do and then think you can charge whatever you like after the fact. If I asked them for an itemized invoice for the items they did right now, they wouldn't be able to produce it. That's how bad this outfit is. And at least half the stuff was done wrong. They hire inexperienced non-English-speaking guys. And I don't care that they don't speak English, but it doesn't help. They told us they would be hiring licensed sub-contractors to come in and do all the work. That didn't happen except for maybe 3 or 4 phases. And I am quite convinced that these guys who are here most days, not all, and are on Spanglers payroll, they're not licensed contractors at all. And the contractors they do sub out, oh god. They are as bad as Spangler themselves. Clueless. And they go thru contractors like firewood. Hire the cheapest outfit they can find, then realize their work is beyond bad, then hire another, and another, and another, to fix the previous one's mistakes. They went through 3 or 4 mechanical contractors to do the heating and cooling, and it still isn't right. When the power was finally turned on, not one light fixture worked. NOT ONE! The electrician came back and cut out drywall all over the place to chase new wires, in brand new construction. Useless. This kind of shit should not be allowed. Period. The PM was never on site, although he would have you believe otherwise. He walked the place with us right before drywall and he didn't write one thing down. I had a full page of items on a legal pad. He told us he kept in all up here as he was tapping his head, in his clueless noggin. He was even dumb enough to tell us he didn't really spend any time on this project at all. No kidding. We didn't notice. They lie thru their teeth. They would have weekly zoom meetings to give updates and just blow smoke up your ass so bad, it was appalling. Like telling us the doors were all hung, and they hadn't even been delivered. The operations manager, Jason Williams and his in the field PM Rolando could not have been more on separate pages. They were never in sync with what was going on, or with each other. It's embarrassing. You would think it was their first project the way they royally failed. But looking at the reviews here, they have been getting away with this shoddy work and business approach for years now. I could go on for pages of the stuff they have done, and not done, but I'll spare you. If your insurance company recommends them, find a new insurance company, or clue them in to what Spangler is all about. Send them a link with all the bad reviews. This company has to end, I mean, end. They are all the things everyone else has said here, and then some. Steer clear of this useless company at all costs, which will ultimately be your cost if you make the mistake of hiring them!!

Having our crawlspace encapsulated was one of the most seamless processes I've been through…read more Everyone was super professional and helpful throughout the entire process. Harlan Moore did a wonderful job explaining not only how the team would encapsulate our crawlspace, but how they would do it as well. He efficiently explained all the payment options and ensured we selected the one that best fit our needs. Corey Church and his team (Tyrese Ware, Devon Plater and Gavin Grigsby) were the best. They kept me updated on the process from start to finish and I was confident I was in good hands. They found our resident black snake in the crawlspace and Corey came to the door to ask what I wanted him to do with her - and wouldn't even show her to me until he was certain I was okay with putting eyes on her. The team had to leave early for a previous appointment the second day, but they stayed longer the third day and they were able to finish the job! These guys were very hard working, kept the noise to a minimum as they knew I work from home, and were very polite, efficient and cleaned up well after themselves! I could not have asked for a better crew to do this work - you'll be in great hands if you get even one of the guys on this team! Thank you Corey, Tyrese, Devon and Gavin!!!

I got a free inspection + quote from Tar Heel Basement Systems and they were super pushy and rude…read more Salesman would not take no for an answer, and they tried all kinds of slimy tactics to close the deal. "Sign today to get an additional x% discount" "My boss won't like this but...." "Oh oops I forgot to add this one $10,000 piece to your invoice, the price we've been discussing for 1/2 hour is now 50% higher" "Well I guess I could give you the friends and family discount..." etc etc Every time I said no to their "absolute lowest price they can do," they came back with another "lowest price" with some kind of discount or deal that they "shouldn't do, but can make an exception for..." I've read online that they do excellent work, but all they wanted to talk about was their competitors. If I had a nickel for every time I heard about "the other guys," I could possibly afford their newest "absolute best price we can do." Not a fan. Just tell me the price, tell me what you do, and cut the gimmicks.