Turner was very nice in taking time to speak with me about customizing car. Look forward to…read moreutilizing his company in the future.

I purchased a Line X LXP Tonneau cover from this location 5/30/24. The install was incorrect and I…read morehad to return the next day to the Line X store. I explained to the owner the tonneau cover was not tightened when installed and my tailgate would barely close. I also was unsatisfied with the cheap, stick on rubber pads installed on the cover. The owner told me he would readjust (properly install) the cover and remove the stick on pads. The cover was readjusted, however, when he returned my truck to me, he said his regional manager told him to keep the stick on pads on the cover. He also said he added extra adhesive on the pads in an attempt to bond them better to the cover. I explained I was not satisfied with the cover and had I known it had the cheap, stick on pads, I never would have purchased it. I also pointed out the scale models of the cover in the show room did not look like the same cover which was installed. I was told there was nothing that could be done because the cover was already installed and it functioned properly. No offer to exchange to a product I was satisfied with, etc. Horrible customer service and borderline deceptive sales due to an inaccurate show room model of the product I purchased. The regional manager I was told to follow up with was no help, neither was corporate. I did not see any signs saying all sales final, nor did I see it on my receipt, nor was I told that before or during the purchase. As of this date, this business has not responded to my BBB complaint to my knowledge. The business owner indicated I "ripped off" the rubber pads. The true story is when I got home after the installation, I realized how unsecured they were with the flimsy peel and stick application. One good car wash would have knocked them off. When I returned to the business, I simply and easily took off the pads to show how poorly secure they were installed, hence the owner first saying they could be removed, but then adding extra adhesive after talking to the regional rep. If the bumpers are necessary, the manufacturer does not provide a strong enough method to keep them securely in place to last. To insinuate I damaged the product in any way is preposterous and appears to be a defense to not owning up to the poor quality of the product.

Needed a routine lube/oil/filter and tire rotation on 2013 F150 w 175,000 mi. Got same day service…read morewhen I called, done in less than 3 hours and excellent service and value. All details covered. Highly recommend.

Great, reliable service. These guys are very knowledgeable. I have been bringing my recently…read morepurchased 2003 Chevy Avalanche here for the last 6 months, they do a good job at a good price. I have had a new control arm, tie rod ends, rotors, break pads and calipers installed and the car is running better than ever.

I've been wanting to write a review for a long time...Sometimes we get busy and forget to thank and…read moreacknowledge the people that make our lives a little easier. Reeves is that dealership....Their sales and service are superior! This BMW dealership has been so professional, courteous, and fair in their pricing. I have purchased (6) cars from them in the last 14 years. (4) brand new BMW's, an H2 Humner when they had the Hummer side, and a gorgeous Mercedes convertible on the preowned side. Sales: First off, I have to say buying a car used to be my least happy thing to do! You go into most dealerships and they play around with the numbers and make you feel stupid, especially as a female. This dealership has NEVER made me feel that way! I have consistently gone back to Roman in sales (and his manager Roger) for many years! They always worked with me to understand the features on the car I was buying and how much it was going to cost, without the back-and-forth bickering. Service: They have always been great with their service department. They get you in and out in a reasonable period of time. The service advisors are knowledgeable and courteous. Events: (see pics!) Occasionally they will hold events through either Reeves or Bmw corporate. I have been to a few and all were great! I went to a special event, today held by BMW corporate. They invited me (and many other owners) to a BMW autocross driving event at a track in St. Petersburg, Florida. They had instructors that were professional drivers on the track. They helped us learn better driving skills with turning, breaking, and overall speed on this type of course. All while going as fast as we could! So much fun! Thank you! Highly recommend!

Unfortunately, purchasing our new 2026 BMW X5 xDrive50e from BMW of Tampa has been an extremely…read moredisappointing experience. On delivery day, I noticed the VIN on our paperwork was incorrect and questioned it. I was assured it was correct. It wasn't. The dealership had used the VIN for a completely different BMW we had previously considered rather than the vehicle we actually ordered. Our sales and finance paperwork had to be redone. Then our BMW ID/ConnectedDrive would not activate, preventing us from using features including the phone-as-key functionality. We were told to wait 24-48 hours. After it still didn't work, BMW of Sarasota advised us this was not normal and appeared to be an activation issue requiring the selling dealership. Resolving it involved additional trips, days of inconvenience, poor communication, and repeated follow-up. Unfortunately, the problems continued with registration. After having to follow up as our temporary registration was expiring, my husband subsequently received a notice from Florida DHSMV regarding proof of insurance and warning of potential action against his driver's license if not corrected. This was especially frustrating because BMW of Tampa had our State Farm insurance information at the time of purchase. I contacted management, including Dominic Harper and Finance Director Ryan Wolfe, regarding this latest issue and requested an explanation. The lack of timely communication and accountability throughout this experience has been extremely disappointing. Mistakes happen. What is unacceptable is experiencing problems at virtually every stage of a new vehicle purchase and repeatedly having to chase the dealership to get them resolved. Buying a new BMW should have been exciting. Instead, this experience has left me frustrated and regretting where we chose to purchase the vehicle. Based on our experience, I would not purchase another vehicle from BMW of Tampa and cannot recommend this dealership.

Brought my vehicle in for some long overdue maintenance. As with my other past experienced with…read moremechanics in the area, I was a bit skeptical. Confidence in a mechanic is key for most of us. Fabio took my car in right away and changed my two front tires with the quickness. Can't recall exactly how much they charged, but it was certainly affordable. They also do other services like oil changes and so forth. I recommend them if you're in need of some tires and quick repairs. They'll get in and out.

During COVID I ran over a nail, the owner plugged my tire quickly (under 10 min)! You also can't…read morebeat the prices here.

I had my radiator and thermostat replaced by Jetts Mobile Service in Tampa. This mechanic was…read moreresponsive and I was able to get my car back the next day. However, a month later I am having to replace one of the parts he installed which all of the parts were HEAVILY marked up when I compared my receipt to autozone prices. He charged me $80 and my local mechanic charged me $25 and its on Autozone for $27. The radiator was marked up by over $200 when I looked today. He said the part is covered under warranty but labor is not to redo what was not operational a month later and I have to pay another $300 to correct the work. I took my vehicle to a local shop and they did testing for free and said they recommended i call him to see if it was under warranty which seems like good business practices so i did and the warranty policy doesnt cover labor so it doesn't make sense for me to go back to him to correct work. The part he installed, he claimed was Chrysler but it was actually MotoRad, an independent company. See photos for my services, the response I got which i personally found very offensive. I chose to not even deal with this for the $40 because I feel the community should beware and hopefully I can save someone else from a bad experience.

You are a fast talking scam you charged us for a service that you did not do. You then informed us…read morethat you would be on the road whenever we contacted you once the battery worked. You didn't respond until hours later. Then once you respond you said you could come the next day. Mind you we paid yesterday for a service you did not complete. Me and my wife were stranded for 3 hours waiting on you to get our money and tell us you can't do the diagnostic test right after payment.So at this point I realize this is a scam. Due to all the unprofessional comments. When you said life is like a 8 ball I knew you were just trying to get my money and leave which you succeeded but you have lost a new loyal customer before it started. You came to give me a diagnostic test charged me then told me you couldn't do the diagnostic test after payment was made.

Called and explained my issue. Told me to bring in the car, then calls and says they can't look at…read moreit and fix it? Why would you tell someone to bring their car in and then say can't fix it? Then charge $20 for a light bulb and didn't even fix the headlight? Bad service and not a real repair shop.. smh

Carlos was so helpful and friendly! I highly recommend this place if you want affordable, quality…read moreservices.

My son's Chevy Sonic broke down (flashing engine/rough idle) at 3pm on a Friday. Spencer said…read morebooked, but bring it for diagnosis now. Agreed to drop off after close. Sonic diagnosed and fixed by 9am Saturday morning. Fair price. Staff and owner, Victor, courteous and friendly. This is my mechanic full stop. Brad M.

Brought my car there because it was making a ticking noise. Told them about it. They said they…read morefixed it after 2100.00 in repairs Drive the car for 36 hours before it broke down. Towed it back them. They wanted 2500 more to fix it again. Straight crooks

My boss recommended the place. I towed my old 2003 car there with the transmission broken and gears…read morenot passing. The reception was friendly as 2 employees in the office took note of my request for an estimate. I then left to only call back by phone some 24 hours later. Bad news came from the mechanic ! "A complete overhaul is required." - "How much is it going to cost?" I asked. "Between $1400 and $1600" he answered. "Oh well, it's not worth it, I'll just trash the car... " and I hanged up. The next day, I went to the auto repair shop to empty the car and make arrangement to sell it to a junk yard. Unexpectedly, I was greeted with a warm smile. "We looked into it" a mechanic told me. "it will cost you $220 to fix it."... A couple of days and $227 later, I picked up my car that works just as it never had a problem. I let you connect the dots.