Words can even begin to help me explain the gratitude I have for Coreena at 780 Kennels. As a first…read moretime dog owner I felt completely overwhelmed, not to mention the dog I adopted is a pitbull mix. We had our consult with Coreena and that's where the magic started. Everything she showed me helped right away. She gave me confidence and tools to help both me and my puppy. She took her time to get to know me and our goals so we can work together towards them. I tell her every time that she's angel, because to us, she is

My dogs have been with the team through puppy training, obedience training, private lessons, and…read moreovernight stays. I can wholeheartedly say the entire team (Adam, Nick, Angie, Corenna, and Brenda) are people I would trust my dogs with. Mully is a German Shepherd mix with anxiety and, although she loves people, she's not always so great with other dogs and she seems to have a thing about hats. Don't ask... Anyway, the team is so patient with her and practices from a place of reward training instead of punishment. My other dog, Cooper, literally whines for part of the drive home after leaving because he misses them (he LOVES his Corenna). He can tell when we're going there and bursts with excitement on the drive. It's funny. More than anything, I learn a lot from them. They make me feel like I am a good dog owner and I can overcome the things that I think I'm struggling with. They give me the tools to be better and are willing to call me out on my excuses. That part kind of sucks, but they're sweet about it. The only drawback for me is the pickup times - sometimes it's hard to get there by 6 pm due to the nature of my job, but I just work around it by only bringing the dogs to doggy day care on the days I know something urgent is unlikely. Whatever you need for your dog, I'm pretty sure they can help you figure it out in a way that works for your lifestyle.

Spruce Valley Boarding has become my pup's second home! He goes once a week for daycare and every…read morevisit reminds me why I trust them so much. The staff are warm, attentive and clearly love what they do, as my pup runs in excited every single time. His socialization and overall confidence has grown since he started going. Getting to interact with different dogs and people in a positive, structured environment has made a difference and it shows in his behavior at home and out in the world. I love that they are active on social media and share video stories throughout the day so I can check in and see him having a great time. It gives me peace of mind. We are so glad we found Spruce Valley boarding. They treat my dog like family and I'm grateful to have a trusting facility nearby for him.

Refused my dog at the last minute…read more Bordetella vaccine was missing which has never been an issue at other kennels. Had offered to go for the "socialize" cession, that they did not go for. Vaccine issue would have been spotted ! I would have had time to find a 'B' plan. Refused to refund deposit.

Awsome so happy with this clinic. Peanut is terrified of…read morevets. But Dr kolla was amazing and the staff is the most kind and caring. I decided also take my trama rescue cat Java to the vet they literally saved her life and the vet tech Gail was so amazing she was able to handle and examine my little java. Dr.kolla and this clinic I highly recommend. I had a dental and s lump removal for peanut and respitory infection for java . I have 0 complains and all positive feed back. I've been to many many vet over s span of 30 years and this one is the best so far. Thank you all west brook staff . You are the best

My experience with Westbrook Vet Clinic started out great - initially…read more Staff was really friendly and they were all excited about her, as they had never seen her breed before; a Black Russian Terrier. I then booked an appt. for her required second set of shots. (note: I spent quite awhile at that first visit, as what dog lover doesn't love to talk about their dog? LOL. I felt they were a bit 'heavy handed' about the insurance. But take it or leave it right? As it turned out - to get insurance for my dog; with a $250. deductible it would have cost me ONLY $500. plus per month. I just about fell on the floor. I was stunned that anyone could say that with a straight face. Seriously?!?! Obscenely ridiculous. I don't know anyone - with or without tons of money who would EVER consider paying such extortion-like prices.) However, the part that left me VERY UNIMPRESSED was that when I went in for my appt. (you know; pre-booked for that specific service?) The vet was friendly and examined her in a small exam room. He gave her the kennel cough nasal dosing and then proceeded to tell me that they 'were out' of vaccines. Sooooo NOT COOL!! But stuff happens and although I wasn't thrilled to have to return again; it was not the end of the world. Right? So, I return when the vaccines 'came in' and I was stunned to have a 'woman from the front counter' (what were her credentials? was she a vet tech? She didn't clarify anything) She just took her leash from me and promptly WALKED AWAY WITH MY DOG (not inviting me, the owner to follow or otherwise) she went into one of the exam rooms and passed thru the rear door (closing it behind her) I, of course followed, thinking 'what the heck are you doing lady?!?!' I open the rear door to their back room - where I said "Um, I want to be WITH my dog and SEE the vaccination" and there she was giving her the injection! Of course she may well have been a trained vet assistant but I'll never know! She was quite arrogant about the whole thing and acted like I was making a big deal out of nothing. I PAID for a physical exam and expected the VET to give her the injection. (I can go to G & E Pharmacy and obtain my own vaccinations for about $9 bucks. *** I have owned dogs forever and done this countless times in the past; when my pets were in great physical condition (you cannot do rabies yourself, but I had never taken any of my dogs out in the bush or forested areas so I never had rabies shots done) Needless to say, the 'in-stock' preparedness was a big FAIL but the 'woman-at-the-counter-walking-away-with-my-dog' (without explanation) was ENTIRELY UNACCEPTABLE. I have dealt with vet techs and have no problem. But in this case who knows what her training was? The ONLY reason I go to a vet is for 'THE VET'!!!! Never again. - TERRIBLE CUSTOMER SERVICE - I DO NOT RECOMMEND THIS PLACE FOR ANYONE - VERY POOR COMMUNICATION SKILLS They blew it, period.

Amazing! Kind and competent care and a comfy spot! Prices are reasonable, facility clean and…read morecozy. I had no concerns leaving my puppy in their care. Check them out!!!

Do not leave your pet here! We booked the luxury suite 2 weeks before stay. The only confirmation…read moreof her booking was when they requested payment in full. Upon arrival, we noticed dried accidents in the reception area. The building is very run down. There were dogs in outside cages, under what was more of a make shift lean-to. There was no lights or natural light. Dirt/mud ground under cages. Terrible for those dogs. As we booked the highest level of care- which was supposed to include 4 outdoor visits, 2-15 min one on one playtime, a 5 min pet before bed, and a larger indoor cage with a bed off ground, i hoped my dog wouldn't be put out in those cold, wet, dark, metal cages.. Later that evening, i was feeling u easy about leaving our pet in poor conditions so i tried to email the glen park to ask for a picture to ensure she was settled into her "luxury suite". NO RESPONSE. the next morning, i tried again. NO RESPONSE. i tried a third time the day after. Same NO RESPONSE. When we picked her up, her items were all packed in a table with others. How long had she been without her blanket food and water? She reaked of urine and was filthy. What was most upsetting was that 3 of her food packages were still there as well as her treats which were for am and pm. She has lost 4 pounds in 5 days. They provide no pictures or updates on your pet-even if you try to request them. Worst facility! DO NOT think people are overreacting with negative posts.