Words can even begin to help me explain the gratitude I have for Coreena at 780 Kennels. As a first…read moretime dog owner I felt completely overwhelmed, not to mention the dog I adopted is a pitbull mix. We had our consult with Coreena and that's where the magic started. Everything she showed me helped right away. She gave me confidence and tools to help both me and my puppy. She took her time to get to know me and our goals so we can work together towards them. I tell her every time that she's angel, because to us, she is

My dogs have been with the team through puppy training, obedience training, private lessons, and…read moreovernight stays. I can wholeheartedly say the entire team (Adam, Nick, Angie, Corenna, and Brenda) are people I would trust my dogs with. Mully is a German Shepherd mix with anxiety and, although she loves people, she's not always so great with other dogs and she seems to have a thing about hats. Don't ask... Anyway, the team is so patient with her and practices from a place of reward training instead of punishment. My other dog, Cooper, literally whines for part of the drive home after leaving because he misses them (he LOVES his Corenna). He can tell when we're going there and bursts with excitement on the drive. It's funny. More than anything, I learn a lot from them. They make me feel like I am a good dog owner and I can overcome the things that I think I'm struggling with. They give me the tools to be better and are willing to call me out on my excuses. That part kind of sucks, but they're sweet about it. The only drawback for me is the pickup times - sometimes it's hard to get there by 6 pm due to the nature of my job, but I just work around it by only bringing the dogs to doggy day care on the days I know something urgent is unlikely. Whatever you need for your dog, I'm pretty sure they can help you figure it out in a way that works for your lifestyle.

Awsome so happy with this clinic. Peanut is terrified of…read morevets. But Dr kolla was amazing and the staff is the most kind and caring. I decided also take my trama rescue cat Java to the vet they literally saved her life and the vet tech Gail was so amazing she was able to handle and examine my little java. Dr.kolla and this clinic I highly recommend. I had a dental and s lump removal for peanut and respitory infection for java . I have 0 complains and all positive feed back. I've been to many many vet over s span of 30 years and this one is the best so far. Thank you all west brook staff . You are the best

My experience with Westbrook Vet Clinic started out great - initially…read more Staff was really friendly and they were all excited about her, as they had never seen her breed before; a Black Russian Terrier. I then booked an appt. for her required second set of shots. (note: I spent quite awhile at that first visit, as what dog lover doesn't love to talk about their dog? LOL. I felt they were a bit 'heavy handed' about the insurance. But take it or leave it right? As it turned out - to get insurance for my dog; with a $250. deductible it would have cost me ONLY $500. plus per month. I just about fell on the floor. I was stunned that anyone could say that with a straight face. Seriously?!?! Obscenely ridiculous. I don't know anyone - with or without tons of money who would EVER consider paying such extortion-like prices.) However, the part that left me VERY UNIMPRESSED was that when I went in for my appt. (you know; pre-booked for that specific service?) The vet was friendly and examined her in a small exam room. He gave her the kennel cough nasal dosing and then proceeded to tell me that they 'were out' of vaccines. Sooooo NOT COOL!! But stuff happens and although I wasn't thrilled to have to return again; it was not the end of the world. Right? So, I return when the vaccines 'came in' and I was stunned to have a 'woman from the front counter' (what were her credentials? was she a vet tech? She didn't clarify anything) She just took her leash from me and promptly WALKED AWAY WITH MY DOG (not inviting me, the owner to follow or otherwise) she went into one of the exam rooms and passed thru the rear door (closing it behind her) I, of course followed, thinking 'what the heck are you doing lady?!?!' I open the rear door to their back room - where I said "Um, I want to be WITH my dog and SEE the vaccination" and there she was giving her the injection! Of course she may well have been a trained vet assistant but I'll never know! She was quite arrogant about the whole thing and acted like I was making a big deal out of nothing. I PAID for a physical exam and expected the VET to give her the injection. (I can go to G & E Pharmacy and obtain my own vaccinations for about $9 bucks. *** I have owned dogs forever and done this countless times in the past; when my pets were in great physical condition (you cannot do rabies yourself, but I had never taken any of my dogs out in the bush or forested areas so I never had rabies shots done) Needless to say, the 'in-stock' preparedness was a big FAIL but the 'woman-at-the-counter-walking-away-with-my-dog' (without explanation) was ENTIRELY UNACCEPTABLE. I have dealt with vet techs and have no problem. But in this case who knows what her training was? The ONLY reason I go to a vet is for 'THE VET'!!!! Never again. - TERRIBLE CUSTOMER SERVICE - I DO NOT RECOMMEND THIS PLACE FOR ANYONE - VERY POOR COMMUNICATION SKILLS They blew it, period.

Second time at Calico Hills for our Sammy. It remains the best cat boarding in the Edmonton area…read more The setting is a two story home gutted for all things feline. Everyone has more than enough space to ensure cat satisfaction. Our cat loves the solarium, aquarium and fire place. Smells clean, too - incredible w all those cats. Sammy was happy, clean and the same weight. Cats are those odd creatures that think if they starve to death, it's taught you a lesson. But never fear. Calico hills will provide a stress free stay and your cat will be happy and healthy. In fact, once again, Sammy had to be forced to leave - really. How ungrateful. But it just shows what good care they take of your beloved kitty. Absolutely no where else but Calico Hills.

The greatest kitty hotel on the planet. Wonderful room happy cats and incredible staff.read more

I wish I could take back my decision to board my dog at Creekside. She was dropped off a happy,…read morefriendly and healthy 9.5 month old puppy... freshly groomed with her tail wagging. We picked her up 7-days later and did not even recognize her. She was angry, scared, damp and covered in mats. They had bathed her and there was still shampoo left in her fur. We gave her a bath at home and found a hot spot on her chest. I called Creekside the day after we picked her up and asked if there was anything we should know about our dog's stay as she was aggressive, hiding, scared and in bad physical shape. She wasn't eating or drinking. They mentioned they saw the hot spot the day before we picked her up - but failed to tell us when we did pick her up. I asked that they have their manager (in this case the vet who is affiliated) call. me. I also sent an email to their facility the day after we picked her up with the photos below. These photos were taken by the vet at an emergency vet visit on a Sunday August long weekend evening. This Emerg Vet told us there was no question this all developed while at the kennel and he would provide any write-up necessary. We spent 3-hours at an emergency vet. We stayed up until 4AM with a dog that was in so much pain she could not lie down. I did not receive a call. I did not receive an email. It is now Tuesday. Their actions suggest a lack of interest in the health and well-being of their guests. I have a $418 vet bill. I have a dog who is on 3 prescription drugs. I have a dog who was in 'excruciating pain' (our vets words) And we had to cancel our trip to the cabin due to her condition + plans with friends. I am sure this facility is a fun place for dogs... and I do not doubt that my dog had fun and received playful attention from the people who work there; however, there was no attention to the health and welfare of my dog. Disappointing. Especially given the ownership by a vet.

Please do not board your dog here. I left my Miniature Schnauzer for 3 days. When I picked her up…read moreshe looked depressed and smelled awful. They brought out a king size dog bed bent in half with her food container in the middle and handed to me. The dog bed wasn't mine and I told them so. When I picked up the dog bed to claim the food container, it drained of pee. I assumed my dog slept on this bed and was not taken out on a regular basis. I was disgusted. I asked for her leash and they couldn't find it. My son confirmed that he had left the leash with them when he dropped off my dog. He attended the Creekside Boarding. They found the leash. I washed my dog and her food container when I got home. It took some time before she returned to her normal self. This place should be closed.

I would give your business negative stars if possible but I can't and I will make it my personal…read moremission to get the news involved. It's obvious that you aren't feeding or giving any of the animals water. The literal basic needs. How many animals have to die before you realize that you're not a good caretaker or fit enough for the position you're trying to play. Your cameras are broken?? Ya right. Watch out because I will be sending undercovers to your business and make it known everywhere that you aren't capable of doing your job. YOU GUYS SUCK. NO ANIMALS DESERVE THIS.

If I could give it negative stars I would. Nearly a year ago I boarded my dogs with them. We only…read morecame home with one. The other was our elderly dog. He in such bad shape, for being there only 3 days, covered in his own filth, dehydrated, eye infection, and unable to walk, there was no way he would have survived any kind of recovery. I must also mention my autistic son became hysterical from seeing our dog in that state. The other dog, that did come home, had an eye infection, as well as, severe anxiety. I DO NOT recommend anyone to take their beloved pet to this kennel.

Do not leave your pet here! We booked the luxury suite 2 weeks before stay. The only confirmation…read moreof her booking was when they requested payment in full. Upon arrival, we noticed dried accidents in the reception area. The building is very run down. There were dogs in outside cages, under what was more of a make shift lean-to. There was no lights or natural light. Dirt/mud ground under cages. Terrible for those dogs. As we booked the highest level of care- which was supposed to include 4 outdoor visits, 2-15 min one on one playtime, a 5 min pet before bed, and a larger indoor cage with a bed off ground, i hoped my dog wouldn't be put out in those cold, wet, dark, metal cages.. Later that evening, i was feeling u easy about leaving our pet in poor conditions so i tried to email the glen park to ask for a picture to ensure she was settled into her "luxury suite". NO RESPONSE. the next morning, i tried again. NO RESPONSE. i tried a third time the day after. Same NO RESPONSE. When we picked her up, her items were all packed in a table with others. How long had she been without her blanket food and water? She reaked of urine and was filthy. What was most upsetting was that 3 of her food packages were still there as well as her treats which were for am and pm. She has lost 4 pounds in 5 days. They provide no pictures or updates on your pet-even if you try to request them. Worst facility! DO NOT think people are overreacting with negative posts.

Amazing! Kind and competent care and a comfy spot! Prices are reasonable, facility clean and…read morecozy. I had no concerns leaving my puppy in their care. Check them out!!!

Paws Pet Pad is absolutely fantastic. We had a bit of a travel dog emergency with flight…read morecancellations that had us frantic about getting our 2 dogs from BC to Nunavut (without us due to quarantine restrictions). Without ever having met us, Jen stepped in and made short notice accommodations to go get our dogs keep them overnight, and make sure they got on their new flights at the crack of dawn. It was so far above and beyond the call of duty. Jen was fantastic to communicate with and the staff sent us pictures and a report card to assure us the pups were doing great there. We can't recommend Paws Pet Pad enough and are eternally grateful to Jen for her generous help. Thank you soooo much Paws Pet Pad!

We love Paws Pet Pad, but more importantly, our yellow lab Brody loves loves it! He plays, rests…read moreand plays some more! Comes home happy and tired - usually an early bedtime on those days. Also great for sleep overs! The staff are awesome and are accommodating as they can possibly be.

I would highly recommend VIP Pet Service. I have three cats and two of them are senior citizens…read morethat require a bit extra care - VIP Pet Service was the only one around me that was able to come and look after them twice a day. I appreciate that I did not have to put my pets into a kennel for the time that I was gone and stress them out. Paula was amazing and kept me up-to-date with what was happening at home, and the peace of mind that gave me was well worth it. Thank you!

VIP Pet Service. came to the rescue when my employer had to move out of her home to let tenants…read moremove in. VIP Pet Service collected Storm & Maggie and sat them in their home for five nights and then got them to the airport and on a plane to NFLD. There was detailed documentation completed prior to pick up. Progress reports were sent via pictures and texts to the owner which was very reassuring to her to know her animals were safe & well cared for. Thank you so much to this great team.