I had three different mechanics look at my vehicle and could not find the problem so I brought it…read moreto McFaddens and they got it in right away, found the problem and fixed it and were very knowledgeable.

This dealership sold my elderly mother a 14 year old vehicle for $2k OVER KBB under the guise "it…read moreruns so great and has 'improvement/repairs' I was gonna buy it for my own"...well she drover it under 400 miles and the transmission failed. She is on disability and saved almost 5 YEARS to buy a vehicle. She can not afford the transmission repairs and the owner Rusty will do NOTHING to help this issue-not even have it towed to the repair shop-but he replied on my review that he offered to bring it back and repair at a discount!! Rusty, we'd like to take you up on your offer that wasn't available when I called you for help today, why don't you stand behind your word in your response you left me? Especially since that's what kept you in business...(your words) because there's an elderly woman without a car and almost $8k...I'm sure she'd love to hear your offer of help If it wasn't a lie!

This review is based on interactions with the body shop at the dealership…read more I hit a deer in a 2009 Ford Focus. The bumper was cracked half off and a fender was damaged pretty bad. Insurance wanted to total it out, even though it still ran fine. However, my grandfather gave me the car a year prior with just 35k miles, and had just passed away the week before, so I didn't want to just let it go. Cris, the gentleman in the body shop office, took it upon himself to make me an estimate, call my insurance company, and then have my insurance adjuster come out to assess the damage personally. Because of this action (and because of the condition and low miles of the car), the insurance company agreed to repair the vehicle. Bear in mind that the body shop had no "skin in the game," as I didn't necessarily intend to use them for the work (just getting an estimate), and did not have to waste their time at all with me, but Cris did. He was also kind and empathetic to my situation and asked nothing in return. That!! Is customer service, and the selflessness we should all exhibit when situations call for it--to offer help without expecting anything in return!

Absolutely worst place to get diagnosed problems on any car. Went in four times and got three…read morealignments done after they told me five different parts that should be repaired. First they did alignments when they should not have because my tie rod outer, front shock assembly and inner tie rod needed to be fix and still proceeded to do alignments. Each visit they told me different parts that needed repair and did alignments on those bad parts. Mind you they keep charging me every time for their mistakes. I fixed everything they said was wrong and still had the problem. And again to give them if the benefit of the doubt I went one last time after replacing all the parts to see why I'm still having problems for them to say it only needed a front lower control arm. Only go for oil changes that's all they are good at and can't mess up.

I was traveling to Michigain from Kentucky, and 10 minutes out from our destination, the alternator…read morewent out in my truck. I called several service stations in the area, and understandably, they all had a 3 week wait. Walt Sicard called me back after a few minutes and told me he could take a look at it. Jeff and everyone at the service department were extremely helpful. It's never fun to have a repair on a vehicle while out of town, but Walt Sicard Car Company made sure we didn't have any issues enjoying South Harbor. Hats off to these gentlemen. He was extremely fair on pricing and went above and beyond to make sure my truck was fixed and back on the road safely.

On vacation in South Haven and had a tire go flat on daughter's boyfriend's car…read more Jeff at Walt Sicard was able to get plugged and did not charge us! He told us ahead of time if it was a simple plug that there would be no charge. They recommended tire changes soon but no pressure to buy. Honest all the way. if you are on vacation or stay in South Haven during Summers you can trust Walt Sicard Repair if you need them. Joe

Terrible dealership and terrible customer service. Sold us a used Ford150 that they knew needed a…read morenew engine (but did not tell us) and now is offering a measly amount to help pay for a 10K engine. Don't buy from this dealership!!!

Great service Good prices!!! Blake and Robin were easy to…read moredeal with. Traded in my 2017 GMC though the trade number was very fair.

If we could give six stars, we would. Not only have we witnessed the kindness and compassion of…read moreJerry and his staff at Countryside Motors on numerous occasions, but at least twice in the recent past our family has benefitted from the advice and assistance that Jerry so generously extends. Away from auto related issues I am doubtful you will find anyone more community minded with a servants heart. Thank you Jerry and Countryside Motors!!

If I could give zero stars, I would. I live in another state and after seeing a truck on the lot…read moreonline, we decided to call. Talked to the owner and everything sounded great. We made the very long drive to the dealership in the winter weather, to check it out. The truck was older and we were a bit hesitant. We were promised that the truck was clean and that they do a multiple point inspection and you can't get a better deal elsewhere. The manager was so confident, he would not even budge in price. We reluctantly agreed and purchased the truck. 7 months later, the crossmember that supports the rear shocks cracked in half and left us unable to drive the truck. It was at this time we noticed that there was such severe frame damage it was very unsafe to drive not only us, but our two children in. After months of trying to save money for all the repairs, we just finally got it into the shop for the bed to be removed and everything fixed. The shop was amazed that an actual dealership was able to sell the truck to us in such horrendous shape. As I write this today, we have not even owned the truck a year. If my warning to others isn't enough, I have attached pictures that the shop took for us of our frame and crossmember. We have reached out to the owners and were pretty much told to screw off. Do not waste your money here or put your family at risk by people who care more about money than doing what is morally right.

Do not purchase a car from this dealership. We bought a Ford F150 with 76,000 miles on it. Within…read moredays of having it there were lights on dashboard indicating charging issues and we have since found out it needs a new engine. We've heard from another Ford service department( who have looked at our truck) and they have said that Baker would have know about this issue. After multiple calls to the dealership no one will call us back. Terrible customer service and selling cars they know have major issues. Don't buy from this dealership!!!

HAVE HAD OUR LAST OIL CHANGE AT THIS BUSINESS . Service department stinks all the way around! Have…read morenot been happy here for quite awhile! Tried to make an appointment recently and was told to come on down anytime and it would be take care of right away. No come back 5-6 hours later. Too busy. Then made an appointment was told I would get $10 off for the hassle. Did not. Have asked to have my tires rotated the last 3 times. Not!? Then my fiancé made an 8 am appointment and was told they would not be able to get to it for 2 hours.

Hellish experience purchasing from Heavenly Motors. One…read moremight expect that since they also bill themselves as a "repair & tire" service, that the vehicles were gone over and prepped. In fact, she assured me it was. Within the first day of ownership, the problems began. A pandora's box of one repair after another, week after week. My mechanic told me to call her and ask for some financial restitution as he felt some of the problems should have been addressed prior to selling. When I called she was combative, and responding as if reading from a script. Obviously having experience with previous customers who felt betrayed. I was polite but firm, and she cut me off by hanging up on me, so i resorted to texting. Eventually she said she would give me 200 dollars to offset the costs of the multiple repairs i had paid out, of which were over $1000 total. When i told her i would accept it, I never heard from her again. And they purport to be a "Christian" business? Do not be deceived by the heavenly implication, it is the other.

Went to pick up a set of tires showed up to see nobody in sight. Had to walk around the entire…read morehouse to try and find somebody. When she finally got out of the pool and walked around the house she told me she was already selling the car after we had agreed on a price for just wheels and tires. Made me drive 45mins just to be told sorry I thought you were somebody else..... one of the worst business experiences I have ever had and honestly just disappointing in how somebody that is in charge of a business could handle it like she did. I would not recommend ever going to her with anything ESPECIALLY IF ITS TO BUY SOMETHING!!!