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E & P Kitchen and Bath

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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3 years ago

Measured granite countertops and installed them with an under mount sink. 1 year later still great no issues.

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Forever Marble

Forever Marble

4.1
(13 reviews)
$

Ben and Associate installed my kitchen quartz countertop and wall tile. I am very happy with the…read morefinal results and would recommend Forever Marble.

We hired Forever Marble to fabricate and install countertops in our newly built kitchen - a $17,070…read moreproject paid to Forever Marble, including materials, fabrication and installation. They have botched the project with multiple issues ranging from (1) shoddy fabrication rendering our sink unusable, (2) measurement errors leading to inconsistencies in the overhang throughout the kitchen, (3) careless installation causing minor damage to our cabinets, and (4) most disturbingly, deceitfully concealing a significant break in the stone by sealing it and not letting us know about the coverup, which would become apparent later. Specifically, Ben and his team from Forever Marble were scheduled to install ONLY the island countertop on a Saturday (Aug. 14th ) and therefore our contractors prepped ONLY the island for installation the day before (Aug. 13th ). However, on Aug. 14th , Ben and his team came to our residence and insisted on installing BOTH the island countertop (aka the black & white stone) and periphery countertop (aka the black stone) without prior notice. They said that they would "prep" the area themselves (i.e., remove the plywood and all the plumbing) and install it that day. I told them it was okay to start with the island stone, but to wait on installing the periphery stone until I talked with our contractor to make sure it was okay to install it without his supervision. Ben's team however went ahead and started with the black stone anyway, and said that they were just 'placing it' and it was not final. Ben's crew seemed in a hurry while working, and while they pushed the black stone into place, there was a sound and a collective "oh no" from the crew. They hovered around the stone for a while, and when I inquired, they said that it was "nothing". My husband told Ben that he was not satisfied with how the black stone was sitting on the sink. Ben told him that he would be happy to: 1) replace the stone, 2) give us credit for the damage, or 3) give us the next project for free. Ben never mentioned anything about the wrong place where the faucet hole was located or a crack by the sink (which Ben had tried conceal, which we discovered later, and which was probably caused when Forever Marble's crew yelled out a collective "oh, no!" in their haste to get the install job done hurriedly). Here's the result: The L shaped black stone by the sink has multiple issues and needs to be replaced: 1. There is a significant crack near the sink that has been epoxied in a way that it should not have been. 2. Sink reveal is an issue - the accessories don't slide all the way and get stuck because of the way the countertop is cut around the sink. 3. Main faucet hole is not centered to the window as designed Meanwhile, the black & white island stone is still not placed centered over the island, the overhang is higher on one side and lesser on the other. There is a crack by the sink here as well, which is beyond a "natural fissure." Additionally, the butler's pantry reveal is off, and there's damage to the cabinets. We have tried communicating this to Forever Marble and have received no response, aside from an offer to make a couple of cuts in the black stone and replace the sink area, which is a no go, because we don't want our expensive countertop to be chopped up to 'fix' spot issues. This has been a total nightmare.

Kitchen & Bath Wholesalers

Kitchen & Bath Wholesalers

2.3
(6 reviews)

November 2024 on the recommendation of the representative I purchased cabinets, in addition a…read morecounter top which came in with a split in the middle of the sink ,refused delivery, in addition was late by two weeks much longer then anticipated. incorrect measurements were recorded when accurate measurements were given. Cabinets were damaged,and the rep for KB played the 101 psych, head game however my approach resend Bank payment until the matter is resolved. I experience they don't assume ownership of their errors. I am pursuing legal channels, they think everyone is,......I didn't appreciate my integrity to be character assassinated by phone. The manufacture was contacted., to be determine when the facts are presented,.........If not resolved.

I originally purchased a special order vanity and faucet from Kitchen and Bath Wholesalers about a…read moreyear ago. Recently, one of the many handyman I had working on my bath dislodged and lost the irrigator piece to the faucet. I attempted to purchase a replacement at the local Home Depot and Lowes, however, nothing seemed to work to prevent water from spraying all over the place whenever you used the faucet. I returned to K&B Wholesalers and they took excellent care of me. From the moment I explained my problem, they located the missing part, reached out to the manufacturer and not only negotiated the replacement part at no cost, but also free overnight shipping. I am an aspiring real estate developer and I have just found my vendor for my kitchen and bath supplies. Thank you again for the professional and excellent customer service!

E & P Kitchen and Bath - kitchenandbath - Updated June 2026

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