These women do amazing work from bags to shoes and even clothing. They are a gem in the community…read moreand I will be a forever customer.

I HAD TO CALL THE COPS ON THIS LADY!!!!! BEWARE ... Giving…read morethis place even one star pains me as it is far too generous for the type of person the owner is. Walk with me here. This may be lengthy but if I can save just one person from going here then I have done my job. So my gripe with this lady actually began nearly 1 month ago when I went to drop off my black leather boots. She told me she'd do a perfect amazing job and charged me $70 which I thought was overpriced AF but I was willing to make the investment as my boots are genuine leather etc. She told me it will take a week. COOL that's fine. A week goes by and its radio silent. 2 weeks go by. Still quiet. Then I make the mistake of reading the reviews where it said she doesn't answer the phone. I call this place no joke 45 times, not one answer. So now I have to take time out of my day to pass by TO SEE if theyre ready. So I go and OFC they're not ready. I demand my shoes back because now she has pissed me off. However, she is kinda apologetic and she promises it will be ready by Sunday and if not Sunday DEFF by Monday. I tell her I get out of work late and by the time I get to her it will be around 6:30 PM Monday. She says I'm here til 11 PM every day no problem! She takes down my number. Sunday rolls around and OFC she does not keep her word. No call. Monday comes around , nothing. So I drive by on monday and the establishment is CLOSED! CUTE! Tuesday no word. I now have to take time out of my day to physically pass by and see if they are ready as if I don't have a job and other responsibilities. Now Wednesday is when s*** hits the fan. I pass by wednesday and she says to me "black boots right?" Great, it seems as if she knows what she's talking about and I anticipate everything going smoothly. She proceeds to hand me a plastic bag with a size 8.5 black boot that are very obviously not mine and the brand is ZARA. (I am a size 7 and no shade why would I bring ZARA boots to the shoe repair?). I kindly tell her that these are not my shoes. Bc theyre very obviously not. Instead of saying let me look into this or having any sort of normal reaction she begins SCREAMING at me. Like actually raising her voice, fingers in my face saying things along the lines of these are the only black boots i have in the store, these are YOUR shoes, this is not my problem, you are a liar etc. I tell her to lower her voice and request that we speak like adults. I soon find out she is incapable of this request. I tell her I am not paying for shoes that are not mine and this really sets her off. She then tries to tell me that I am a thief, cheap, this was my master plan all along, tries to make it about her having an accent (?) and that God is always watching and to give the money I'm stealing from her to a homeless man (??) and tells me to take my shoes and leave. After screaming at each other back and forth for nearly 10 mins while customers are onlooking, She is successful in gaslighting me bc I actually leave with the shoes. However, I quickly turn around and return to the store because these are simply not my shoes. This time, I try a new approach because at the end of the day I just want my shoes. I say look I am not trying to fight but where are my shoes? These shoes are 2 sizes too big and I just don't have any use for them? Since she has no emotional regulation , she begins screaming at me again saying that this is NOT her problem and demands that I leave. At this point I am so beyond annoyed and frustrated. I call my dad bc I simply never been in a situation like this before and he can hear her screaming at me through the phone and is even like WTF. So I said MISS THIS IS YOUR PROBLEM. And called the police which I truthfully really did not want to do but I had no choice. I began describing her features to the operator on the line.and they said police will be dispatched. She then collects her sharp items (?) a goes to get a coffee (?????) Odd. She returns though, and I have now been waiting outside her store for 20 mins waiting for police arrival.Mind you I have somewhere to be in an hour. As I am waiting, she VERY politely invites me inside. I knew something was fishy. She then says she "does not want to argue with me" and she "wants to talk like adults"- the very same line I used on her 45 mins ago! She hands me a pen and paper and asks me to describe my boots in great detail (?). While I am doing her assignment because again I just want my shoes, she opens a curtain to reveal MY SHOES. I was so gobsmacked at this point not only at the fact that I was right all along, but the fact that her energy had a complete 180 after she realized she messed up bad and making matters worse, she tried to Kii with me after , saying things like "you want to know whats funny" and 'please forgive me" etc. AND NOT ONE APOLOGY TO TOP IT OFF. ACCOUNTABILITY FEARS HER! I said miss do not speak to me. After she showed me my shoes, I scolded her with finger pointing for 5 mins in a s

Made my heels look brand new, great work & business. I would definitely recommend his shop.read more

Hi, I stopped by…read moretoday (Friday) around noon and the shop was closed. I tried calling and the number listed was out of service. Is this shop still in business and if so, what are the current business hours?

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

I went in this establishment to get taps put on my new shoes. He did it while I was waiting and it…read morecame out perfect! He also gave me some good advice on fixing the color and shine on my shoes that he had just worked! The price was very fair and the gentleman there is old school!

Had a pair of heavy Timberland boots, left sole was separating, tried to fix w LOCTITE, didn't hold…read morethat well. Paul's repaired well, now lasting 4 years with no problem.

I have past this particular location numerous times with my family. And I said I wanted to check it…read moreout one day.so the other day me my wife and son decided to go in .I have a watch that needed to be fitted. I showed the watch to the nice lady that works there by herself. I told her what I wanted done, she said no problem . She was able to take the links of the band of the watch with in seconds. I swear she was really fast but really good at the same time. Her prices are reasonable, plus she is very nice lady with good customer service. You rarely see these kind of business around now and days . With one person who can do all of these different things by her self,and if she can't do it her husband can do it.glass fixing to shoe maker ,watch & jewelry fixing and cleaning ,knife sharpening, and a host of other stuff to name.Iam glade to see we still have these kind of small businesses in my borough of queens. I will definitely go back there when ever I need something fixed .The lady can definitely fix it.

Best shoe makers and tailor in the area. Great service! Beautiful people. I fixed a pair of boots…read moreand tailored jeans. Very nice.

Amazing shoe repair shop! David is so friendly and very talented. A few months ago, I brought in my…read moreTory Burch bag and Burberry rain boots and he was able to fix both. Just this past week, I brought a Fendi bag in that needed repair on the inside because the inside was peeling and David did a FANTASTIC job. He re-lined the entire inside of the bag for $100. The inside looks brand new now!

David is a an old fashion shoe maker. He can repair anything. This is the 2nd time He helped me,…read morewith repairing one of my Louis Vuitton bags. He brought an old travel bag back to life. He is the best.

Customer Service: 3.5 Finished work: 5…read morePrice: 3.5 Overall: 4 I've been here before to repair a Northface book bag, which is why I came back to repair 4 pairs of shoes. Their work is guaranteed to last for practically ever. Don't try bargaining for a lower price. It won't work lol but the work is definitely worth the price. I should've taken a before picture so you can judge the magic for yourself. My shoes were butchered before I took them for repair. They also repaired other parts of the shoe that I didn't request so that they could guarantee their own work and its effectiveness. I'll be back.

nyc streets wreck havoc on a girl's high heels, especially when your daily routine entails carrying…read moreheavy files while running to get to work on time. needless to say, i easily wear out the rubber tip of my heel within a couple of months. while running through the hallway one day, i almost took a spill when the exposed metal slipped on the freshly waxed floor. the security guard that came to my rescue recommended that i try boris. i had been hearing the men talk about getting their shoe shined at boris for years but i never really paid much attention. i am now a fan! when i handed boris my shoe, it looked pretty pathetic, obvious indications of months of neglect and abuse. 5 minutes later, he handed me back a reborn shoe. i don't know what magic he worked, but it looked almost brand new. so instead of replacing my pumps every 6 months, for a mere $10 i can have boris work his magic.

I was in the area for work and, like the first review, needed a heel tip fix: Came here and it was…read moredone, very well, in 5 minutes!this was my first time getting immediate shoe fix service, I feel like usually you wait at least a day, so I was impressed! $10 well spent.