A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

One of the "Old Breed" of fine craftsmen - Tony is a true master shoemaker and will suggest repairs…read moreto even the most unlikely assortment of footwear. A pleasure to work with him and fine quality work.

Brought in a hybrid leather item to be stitched and sewn, he did a great job and now it's better…read morethan brand new. 5 star quality, and they fix more than just shoes. LEO's if you need leather equipment fixed, this is a good choice.

Using Yelp to find a shoe shop to support a local business landed me at E C Shoe Repair. Walking up…read moreto the store I took a picture of the business. Why? Because that is our Forte! I snapped a picture of advertisement on the outside of the store as well. Being a gentleman because, in my world chivalry isn't dead, I opened the door for a lady that was going inside, and then I entered. I started snapping a few more pictures because, That's our "FORTE". They guy comes from the back while I am snapping and talks to the lady customer, abruptly ceases communicating with the lady and fused me up one side and down the other asking who I am and why am I taking pictures. My response was, you should finish helping the lady and then we can talk. He responds with no, why you take picture, no take picture on inside only outside. I replied that I can delete the pictures and that I am a customer and I came to purchase shoestrings. another lady came in and I am waiting to be serviced. He ignored me, left me standing there. A third lady entered the establishment; he asks her what she wanted. at this point, I asked "was I next?" He said, I no customer, and basically disregarded me as a customer and refuse to sell me shoelaces. Poor Value and service! The sad part, his business is located in an urban community, and nearly all of his revenue comes from Black customer- whether African American or from West Indian backgrounds. His customer service was very poor going on the assumptions that he can treat shoppers from the community in a degrading manner. I will not ever spend money in this business, I will not recommend this business, nor will I support business that are disrespectful. Areas of improvements- At minimum, he should consider taking an introductory customer-service course. His approach to dealing with the public shows he hasn't mastered even the simplest standard of respect or professionalism. I wish I could give a quarter of a star, but he earned one! Well, I will try to stay encourage to ... Inspire more, Yelp more

Communication problems not very business like. Stays very busy. Did a good job on shoe shine. It's…read morealways good to have shoe repair shop in the neighborhood .

Made my heels look brand new, great work & business. I would definitely recommend his shop.read more

Hi, I stopped by…read moretoday (Friday) around noon and the shop was closed. I tried calling and the number listed was out of service. Is this shop still in business and if so, what are the current business hours?

The owner of this little shoe repair shop is a very skilled and personable proprietor who has the…read moreability and tools to repair shoes and bring them back to life. I have re-soled several of my beat-up shoes over the years and the gentleman who owns the shop always does a nice job. Highly recommended if you need repairs.

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays