Not happy with the after service care. Lips and brows not even after treatment, called right away…read more& was told I needed to wait 2 weeks after the treatment before they could do the complimentary touch up. Called to make appt & had to wait 4 weeks to get in. Was then told that because of the length of time, that I would have to pay for the touch up service. Not impressed with their customer service.

Vanity brought me here, but it's the awesome results and service that will keep me coming back (ok,…read moreand still a bit of vanity too). I'm in my 30s now and have had Juvederm under the eyes twice before. My previous review of Dr. Buonoassissi still stands, he's great, but his clinic isn't open weekends and as a corporate woman now I can't get there any other time. I chose this place as I had read about Dr. Bieg - he has a ton of cosmetic experience and teaches techniques to other wannabe injectors. So, I felt pretty confident letting him near my face with a needle. The space is beautiful, and as I sat waiting for my consult I was brought a coffee and water. All my questions were answered and I found him to be really kind and calming. I didn't bruise at all, results are great, and was pleasantly surprised that Juvederm now has Lidocaine right in the solution, so it didn't hurt. Dr. Bieg told me to wait two weeks and come back for a touch-up with what was left in my syringe. He was on vacation so I booked with Dr. Balance, who was also lovely and did an amazing job. I'm very happy with the results and the cost was very affordable. A huge upside: as they do a lot of different procedures I was worried it would be a heavy upsell. I've been to other clinics that make the experience really uncomfortable. "You should really use this $1,000 skin care line if you don't want to look like a haggard beast." Or "Have you ever thought about Botox for that forehead line?" Grrr. But they didn't try to sell me on any other techniques, which I found refreshing.

Best dermatologist in Western Canada. Purely puts medical…read morefirst and health of his patients. The only dermatologist i know of that isn't busy selling you on cosmetical procedures. A very satisfied 35 year patient in my late sixties.

A very good doctor. I have been going for years. Never a scar. And I see some people are…read morecomplaining about his receptionist. We're not being worked on by her. We are undergoing treatment by him. So drop the whining. She is distant but performs her tasks well. I would highly recommend him. Dane B. McFadhen

She treats men too!…read more I came for a picoway treatment. This was after much encouragement by a friend, because otherwise I would just think this type of treatment is pure BS. I had some acne scarring as a teenager and it has persisted. So I went in for a consultation for this and the picoway was recommended to me. I got some numbing cream which took the edge off the pain. My face was red for a few days, but then people around me started commenting on how good my skin looked. And they had no idea I did anything. And I have always been skeptical of these cosmetic treatments, but call me a believer now. I appreciated that Dr. Li, clearly a well-trained and qualified specialist, did the procedure herself. When doing my research, I found so many places offering treatments like this but beware, many, if not most, are done by people I think should have no business doing it. Technicians, nurses, family doctors, dentists apparently do this. And botox, and fillers! Thats frightening. If I'm going to have a medical procedure, I want the most qualified individual with the best training and experience, and the know-how to deal with complications - in my books, that would be the dermatologists and plastic surgeons. lasers are not benign. Similarly I want an experienced and qualified pilot to fly the plane I'm on, or a qualified and skillled cardiac surgeon to do open heart surgery. Her staff are lovely and friendly. They dont push sales or make you feel like you are being upsold anything. I recommend. Parking can be annoying - its W Broadway after all. There is a paid lot for the building but its small and very full.

A true doctor's doctor. Dr. Li is incredibly talented, full stop. She's performed nothing short of…read morea miracle in fixing my deep, stubborn, long standing acne scars, and has finally gotten my severe acne to the point to where it's no longer scarring. It's truly been life changing and I can't thank her enough. Every treatment I've had (Botox, volite, picoway, kenalog injections) has been excellent. There are so many cosmetics clinics in Vancouver but as a physician who knows the inside world of the system, I find Dr. Li respectful, ethical, and exceptionally caring of her patients. We're very fortunate she's a professor at UBC and teaching other dermatologists around the world through conferences and research. At the same time, she's very down to earth with her patients and clear at communicating. I feel blessed to have her care for my skin and can't recommend her enough!

They don't answer their phones during (supposed) office hours, 9-5…read more Nor do they respond to emails. I give up! All I need is to cancel an appontment and reschedule. It need not be this difficult with a medical office.

Nameless receptionist(s) are confused pertaining to how to provide a proper professional business…read moreemail. Proper etiquette, of course, would be to include their name, it is unfortunate that they refuse to provide a more personal touch, therefore 1 star. Dr Rivers is a 5 star person and dermatologist.

Everything is good about PSC on 11th Ave. Considerate, knowledgeable & helpful staff who are also…read morevery pleasant. Any procedures I've had had there have been carefully reviewed with me and questions are encouraged. I don't feel pressured to buy the products, however, the ones I have bought, work very well. Thank you!

I went to their richmond centre location. If I can give no stars, I would. They did a treatment for…read moreme and my husband for electrocautery, and they missed some large spots in areas where the same treatment was done. They said even if they missed it, they would not cover the areas they missed for free; they want to charge us extra for parts they missed and messed up. This is incredibly expensive treatment for just removing skin tags, charging $400/person. They also offered a free skin care facial, they made me walk out with still product on my face. The procedure literately only takes 1 min too.... I dont know how much skills it involves from a doctor.

Absolutely knows what he's talking about and doing when it comes to skin conditions. And of course,…read moretreating them. I had the worst skin because of a medication that my "specialist" would not take me off of. (Not to mention the damage it caused on my eyesight, and teeth).. Doesn't that paint a pretty picture...Ha, ha!! But Dr. Kitson has patience, and listens to your crazy problems, and will help to find the best solution to your problem. There's a reason he's ranked in the top 3 in Vancouver for Dermatology.

I'm sharing my experience so others can make informed decisions before choosing Vancouver Laser…read moreClinic When I first visited the clinic, I was initially very impressed. The clinic looked professional and the staff were friendly and pleasant. During my consultation with Ale, I clearly explained that my only concerns were a few very small threadlike capillaries on my nose and chin, and laser hair removal for my chin and upper lip. I specifically asked for the fastest and most effective treatment to remove the capillaries. I had also recently had facial treatments done in another country and my skin had no redness or discoloration, so I was not looking for general facial rejuvenation treatments. I was recommended BBL treatments and encouraged to prepay for a package to receive "promotional pricing." Because I was not knowledgeable about laser technologies at the time, I trusted the consultation advice and prepaid $1,896. ( I later found out that their "promotional pricing" are more expensive then other clinics regular prices). During the BBL treatment visits, several clinicians performing the treatments expressed surprise that BBL was being used for such small threadlike capillaries. They commented that this approach could take many sessions and may take a long time to work and I would have to pay for more sessions!. MOA staff also made similar remarks during conversations when I asked about the lack of results. These comments are what first made me question whether this was actually the most appropriate treatment for my concern. After completing the BBL sessions, the capillaries were still present and there was little visible improvement. I later went to another clinic recommended by a friend where the capillaries were treated using a Nd vascular laser in a procedure that took about five minutes and cost $100. The issue that had not been resolved with the previous treatments was corrected immediately. After realizing this, I contacted the clinic requesting a refund for the unused portion of my prepaid funds. I was initially told refunds were not possible and that the remaining money could only be used toward additional treatments. Why would I want to continue treatment at a place that I cannot trust? They said I could switch to the laser that worked! why would that not have been suggested at first? They were going to hold my money hostage. I then wrote a formal letter to the clinic owner requesting the return of my unused funds. When I did not receive a response, I followed up by phone and explained that I would be contacting Consumer Protection BC, my credit card provider, and the College of Physicians and Surgeons of British Columbia to review the situation. Only after that conversation did a supervisor Jessica agree to return the remaining $896 balance. In the end, I still paid $1,000 for treatments that did not resolve the capillaries, plus a few laser hair removal sessions. Total waste of money. My experience felt very sales-driven, not patient care driven. If they would have been honest with me to begin with I could have save 1000 dollars and I would have come back to them in the future. This place is very shady.

I had the sylfirm and softwave treatments in December. We are now 4.5 months out and I see zero…read moredifference. Others have said the same. Zero. Disappointing. Expensive mistake let me tell ya! They didn't want the after photos lol

the 20 - 30 yr old female 'staff' 'assisting' one of the 'doctors' who didn't explain or introduce…read moreeither of them, need to upgrade their 'education' asap . None of the them know how to spell medical terms , mistaking an abnormal growth that the gloveless 30 - 40 yr old 'doctor' , who said it " could be anything ", which is not a " lee_zsun as one of the two 'trainees" said they were using " general terms" . He said he could freeze and cut it off with a scalpel. No gloves ? No Disinfectant ? No Sterilization Equipment ? No ' thx'. The small metal wheel cart serving as a 'surgical' (?) table was not at all sanitary , but stained with what seemed to be dried blood and rust. This high ceiling'd glass harbour space has a creepy cold 'cosmetic' front for whatever $cam 'service' they pretend to work at and it looks more like it could be a rave bar than a 'medical' 'office'

Dr. Zarbafian is professional, skilled, and truly patient focused. He listened to my skin concerns…read moreattentively and shared his expertise in a way I really appreciated. I'll definitely be returning to see Dr. Zarbafian and his excellent team. Highly recommend and thank you!