Penny is so helpful and has some amazing deals for vacations. I also had several questions about…read moretravel insurance and Penny was able to answer them all and get us set up. Thank you Penny!!!

My wife and I traveled to Barbados with the help of Penny. We never would have considered sandals…read moreif it wasn't for penny, we were really happy with the resort and trip. There was a miscommunication upon check in that caused some inconveniences for us. But Penny worked her magic and got us a huge refund, much more than we expected and more than made up for the issue. The other thing we liked was the "lay away" option. Penny has an option to make a down payment and then make payments before your trip. Really helps to make it affordable!

I contacted an agent to help with my families three week trip to Europe. The agent was kind,…read morefriendly and knowledgeable so I was really excited to have her plan our trip. I followed up 1 week after the call and she let me know she would have something to me in a week. This was February 10th and the last I have heard since. Since February 10th, I have been unable to get a response from her or the company about the travel plan. I sent multiple kind emails asking for a timeline, left voicemails and spoke to the person who answered the main phone pleading for someone to call me back. Against my better judgement, I still stuck with it thinking they were helping me. A full month later, I have still not received an ounce of communication and we are having to move onto a different company. It is putting our family in a bad situation and now is a month of time wasted. I have no idea why this agent "ghosted me" and is refusing the event reply to an email or call me back. A simple, "I am still working on it" or "it turns out I don't have the bandwidth to handle your request" email would have sufficed, however I can't event get that from her or the company. It is really disappointing and very unprofessional. This is my first experience with a travel agent in over 20 years and it was disappointing to say the least. I'd caution you on using Willamette International Travel if this is the way they feel the need to treat their customers. I can't imagine this happening if a problem with a flight or hotel reservation would come up, you would be on your own to figure it out.

I rarely use travel agents, but decided to when planning a multi-stop trip to Central and South…read moreAmerica. Jenne at Willamette Int'l Travel helped me research an array of options and was able to use some creativity to save me money. She was very helpful and responsive. I would certainly consider using them again if I am traveling internationally, or if you are looking at a flight/hotel combo.

We just got back from the most magical trip in Turkey, thanks to Chevy Noralti of Encounter Tours!…read more I was initially hesitant to travel to Turkey and to trust a smaller tour agency (I was scammed by an agency last year). I'm so happy that we took a chance and went with Chevy. We had pretty lofty goals for our itinerary as we wanted jammed packed days of seeing all the major sights and the coast; Chevy's itinerary blew it out of the water. Before the trip, he was very patient with us as we finalized the itinerary. During the trip, we felt like VIPs with our drivers/tour guides - they were all very professional, timely, and friendly. All the accommodations were beautiful and were in the perfect location. The communication was stellar, even after the trip as he checked in to make sure we had a great trip. I HIGHLY recommend Encounter Tours.. thank you, Chevy & team, for making our trip to memorable!

I just arrived home from a 3 week trip to Spain booked thru Chevy Noralti of Encounter Tours. This…read morewas my first time going to Spain. My trip was magical. I will never forget this experience to this beautiful country. What made it more wonderful was all the detail Chevy put into ensuring all my accommodations were perfect, hotels, tours, transfers. Chevy also made himself available during my trip if I had any questions. Needless to say, Chevy's made my trip effortless, and a wonderful life experience. i will definitely be booking my next trip with Chevy and his agency. Thank you so much.

I was looking to find a special place that my wife and I could do for our 25th wedding anniversary…read moreand found Lisa and she put together a fabulous vacation together at Sandals Regency La Toc in St Lucia. We had a butler suite overlooking the sea and the sunset views were amazing! She did everything and we just sat back and let her do her thing and we were thrilled of the outcome! If you need a perfect travel agent then contact Lisa at Bliss and she will do wonders!!!

everytime i book through bliss travel i never have an issue. my reservations are always well put…read moretogether, very informative and specific. i love it here

Come by this October to vote for your favorite artistic Pumpkin…read more I missed my appointment yesterday, with AAA Autosource so they are going to fit me in today .

I have tried calling multiple times over the course of a week to get ahold of a travel agent. No…read moreone ever answers the phone, no one ever calls me back, and no one at any other branch has either. The only thing I can say this location is good for is getting maps

It was like a dream. Walk in, someone smiles at you and goes out of their way to facilitate your…read morerequest. I got my International Driving Permit just like that. No fuss, no pushback and instant gratification. Zero snark. Wow, I just realized I wasn't in Portland. Great travel store section too, with all the travel amenities, and lots of parking.

Review is for in building service!…read more We stopped in late morning on a Friday to get an international drivers permit. We aren't members with AAA, and still received friendly and quick service. We were in and out in maybe 15 minutes after doing pictures and forms. Quick and painless! While we were there they never once tried to sell us on a AAA membership. I'm thankful for this because I don't want it and glad we didn't have to navigate the membership conversation/sales pitch.

Leslie at Focus on Travel is the BEST! Every detail was carefully arranged for my trip to Paris and…read moreeverything from the hotel to tours was high quality and amazing. I'm so grateful for the perfect trip she planned for me. Thank you, Leslie!

Ive used Focus on travel for years! Every time I go on a trip Lesley at focus on travel finds me a…read moregreat deal and is always so easy to work with!

The suite was lovely, breakfast has a large selection of offerings and evening snacks n drinks take…read morethe edge off before going to dinner. The only negatives are the $17 parking fee, for parking on their unsecured lot each day, and that we were not advised that the maid service was only every other day. The "tipping just got easier"placard clearly visible on the coffee table in our room was quite ironic, as we had to call for towels when we returned to our room last evening and it took over half an hour and two phone calls to receive them. Staff are friendly. Breakfast buffet is extensive and includes everything from cold cereal to a made-to-order omelettes. There's also a restaurant on site that offers an upscale menu. Hotel itself is clean and comfortable, with the main courtyard on the first floor open to the rooms rising up several stories. Happy hour and some breakfast busy times can be a little noisy as we were on the second floor, but it wasn't anything that was unbearable. In addition, there's a mall nearby and a Target store across the street if you need to pick up other snacks or maybe something you forgot to pack. All in all, a comfortable stay and we would stay here again when in the area.

Friendly staff, but very dated property. Looks and feels exactly like an Embassy Suites I stayed in…read moreback in 2009. No modern smart TVs, so forget about streaming content. Room air conditioning took a good couple days to really cool down. Towels are scratchy and in desperate need of replacement. Light fixtures and A/C vent in the bathroom are visibly rusty. Bed is reasonably comfortable, though --no complaints there. WiFi is painfully slow (10 Mbps down/up) and there are no LAN connections in the room. Parking is tight, with not a lot of spaces for such a large property. I can't imagine what it's like trying to park here when the convention center is in use.