Nebo Comfort was quick to schedule, have fair prices, and they don't try to make a sale when we…read morejust need a repair or small tweak. I aways call on them. They're honest.

We've had Nebo Comfort work on our heating and air for a couple years now. Just recently, we had…read morethem install a tankless water heater. They were able to get it to us much faster than we had anticipated... thank goodness, because our old one was going out. :D They were very considerate of us and our house and they are always very friendly. I would recommend them in a heartbeat.

We had been using Platinum Air since 2012 and have spent over $36,000 with them, including $24,750…read morein July 2021 for two new heat pump systems. What has followed has been four years of frustration, misdiagnoses, leaks, water damage, safety issues -- and ultimately, being dropped as a customer when I let them know I felt it was important to inform the community about what we had gone through. July 2021 - New System Installed, Immediate Problems Two heat pump systems were installed. Britain was helpful in recommending them for our solar setup. However, they didn't cool from the start. After multiple sweaty nights, a tech finally returned July 29 and said the issue was missed settings from install. August 2022 - Freon Leak and Ongoing Cooling Issues The main floor unit again wasn't cooling. They diagnosed a Freon leak but didn't locate it. We paid $300 for sealant and more Freon. The upstairs unit--previously fine--also stopped cooling. The issue? The same install settings had again been missed. July 2023 - Freon Again & Water Damage The downstairs unit again wasn't cooling due to the leak. No charge that time, as they were also repairing a roof leak from a garage heater vent they'd installed. That vent continued leaking until this year, though they told me to call a roofer--despite it being their install. June 2024 - Freon Again Same unit, same problem. They offered to waive charges if we signed up for their maintenance plan. We did. June 2025 - Same Freon Leak, New Tech, Finally an Answer Again, no cooling. A new tech identified a manufacturer defect in the outdoor unit. They said they'd contact Goodman. A week later, they called on the way to the appointment to tell me I'd need to pay $750 for the replacement. I was stunned. They said their warranty only lasted 12 months, and since our first Freon problem was reported at 13 months, it wasn't covered (my new HVAC company has a 10-year parts and labor warranty). We had been out of town that summer. Plus, a manufacturer defect means it was faulty before it was installed. Serious Safety Issues with the Attic Unit: We'd get a random terrible smell from the upstairs returns for the last few years. I assumed it was a dead animal but then it would quickly go away. I paid $1,000 for a commercial duct cleaner due to our high ceilings. They found no animals--but sparks shot from the wiring when they turned the unit back on and there was a code on the unit they weren't familiar with. The cleaning company sent an HVAC tech who: -Identified the code as normal -Said the wiring was NOT up to code and we were lucky it hadn't started a fire -Noted it was missing a condensate trap, which explained the smells He kindly fixed the wiring. In March, Platinum installed the missing trap. No smells since. Water Damage & Denied Responsibility: Two weeks ago, the upstairs unit began leaking through our ceiling and wall. Platinum said the unit was tilted and not draining. They fixed the platform, but denied responsibility, blaming other contractors. No one else had been in our attic this year except their tech in March--who worked on the DRAIN and said nothing about tipping. Rental Property Issue: They also replaced the HVAC system in our Draper rental in 2021. A duct cleaning company later found the filter housing wasn't sealed, so dirt bypasses the filter entirely. They had to brace it with a five-gallon bucket to try to keep the panel closed. I didn't even call Platinum about this because I didn't have time to deal with it. False Claim of Verbal Abuse: I expressed frustration to the tech on the phone (I was crying) about the $750 charge to replace the defective unit. They later claimed I was verbally abusive. That is absolutely NOT true. Yes, I was frustrated--after 4 years of continual issues and another recent water leak. I had told him my frustration was not with him, but the $750 on top of everything else we had dealt with. He was very kind and professional. Frustration isn't abuse. Final Thoughts They claimed they'd "bent over backwards" for me, which floored me. I've rearranged my schedule again and again for their service calls, dealt with constant issues and temporary fixes, and stayed loyal. I never wanted them to have to come out repeatedly. Since all this, I've spoken with two HVAC companies. One (in business 38 years) was shocked and offered to testify if I take legal action. Another company said the charge for replacing a defective unit was completely unreasonable. After all of this--and nearly $40,000 paid--I feel disrespected, betrayed, and beyond frustrated. When I told them I would pay the $750 to replace the unit but planned to leave an honest review, they dropped us as customers after 12 years, said I'd need to find someone else to replace the defective unit they installed, claimed they weren't responsible for any of the drywall damage, and threatened legal action if I damaged their reputation. That says everything.

They have helped us several times. And every time they are very skilled, professional and honest in…read morewhat they do. They are very efficient in solving problems and their isn't a HVAC company that has more knowledge or expertise in this field. I highly recommend them to everyone and will continue to use them whenever I have a need!

I'm VERY pleased with Aaron's work. He went above and beyond my expectations. He was fast and…read moreresponsive, made excellent recommendations, was super knowledgeable and recommended solutions to issues which had stumped other plumbers. He gave me pricing up front which was lower than the competition. He replaced my water heater in record time. My dog loved him too. The cherry on top was he didn't charge me to quickly fix an extra something under my kitchen sink - WHAT A CHAMP!!! Thank you so much. :D

Replaced garbage disposal. Prompt, professional, polite, informative, best price quote, fast,…read moreeverything left in perfect order and I will only use his service in the future. Couldn't be more satisfied.

Clint is great! My water heater died and started leaking. I called him and texted him some photos…read moreand he gave me a quote. I said "Let's do it" and in just over an hour he was here with a new water heater. He installed it and did a couple of other plumbing things--added a needed pressure regulator (my house is old) and moved the turn off valve to a place much more accessible than behind the deep freeze. This installation was over a week ago and it's working great! Highly recommended!

Much better than the other three I've tried in the last few years. All of those tried to up sell me…read moreinto annual maintenance contracts at different price levels that would "reduce my current bill". Yet, my current bill always seemed outrageously high even when I signed up and when I needed someone it typically took a few days. Clint did a good, quick same-day repair at a reasonable rate without the up sell of the chains. Not super cheap, but cheaper than I've seen for a few years. Thanks Clint!

We had Michael at Salty Softeners install our water softener and it was the best decision! My hair…read moreis softer, my shower easier to clean and no issues whatsoever. He tailored the system to fit my home, was quick and worked around our schedule. Highly recommend!

From the owner: Hey there! I'm the owner of Salty Softeners, and I personally handle every water softener…read moreinstallation myself — no middlemen, no pushy sales guys, just honest work from a local guy who cares. I help Utah homeowners fix their hard water problems with clean, reliable water softener systems that last. Whether you're tired of spots on your dishes, dry skin, or calcium buildup on everything — I’ve got your back. As a one-man operation, you get: One point of contact from quote to install Fair, transparent pricing No upsells or pressure — just straight answers Quality workmanship I stand behind I serve Salt Lake, Utah County, and surrounding areas — and I’m happy to offer free water tests and same-day quotes when possible. Give me a call or text — I’d love to help you get softer water the simple way.

Very good and explained problems easily. I would work with them again for their valueread more

They were able to respond very quickly. Their prices are competitive. The technicians were careful…read moreabout keeping everything clean, fixed the problem and then reviewed options for me to prevent problems from reoccurring. I'm very happy with their service and will use them again.

Our dishwasher leaked through the floor. The disaster cleanup people told me to find a plumber to…read morefigure out the problem. I posted a project on Yelp and Alma from Sunset Plumbing responded quickly. He said he could come out that same day, but it wouldn't work for me, so he came out the next. He had great communication, told me he wouldn't charge to figure out the problem and didn't. He spent time at my house working to figure out where the leak was (under the dishwasher) and even noticed another leak under our kitchen sink. In the end he charged us a very reasonable rate and discovered that the dishwasher housing was the problem once he repaired a hose line. Looks like we will be working through the manufacturer to get a replacement dishwasher. Alma offered to install it for us, too. Really nice guy, friendly, and honest. Thanks Alma! We'll definitely call him again when we need more plumbing work done.

From the owner: Low Prices On Plumbing and Water Heater Servicesread more