Dr. Sarkis and the entire team are absolutely amazing. From the moment you walk in, you're treated…read morelike a valued family member, not just a patient. Their passion for what they do truly shows in the care, attention, and kindness they provide. They make every visit comfortable and reassuring. Highly recommend to anyone looking for a dentist who genuinely cares.

Dr. Sarkis and his team were incredibly patient with me as I received my first root canal. Tooth…read morepain has always scared me, but they were patient with me every step of the way, and made sure I had plenty of anesthetic even on what was a tough job owing to the complex nature of the shape of my roots.

I had a small pre-molar with crack then went to the limited endodontics referred by my general…read moredentist. There is only one root for that tooth but the office charged me $600 for pulpal debiedment (D3221) which is far above the market price ranging around $250. I called the limited to endodontics office and asking why this item is so high and they just told me that is the lowest number that can offer. Not sure how superior this endodondtics is, their charing seems to be well above the market.

Had a root canal with doctor Hugh Phillis, was the best experience he made me feel comfortable the…read morewhole time! Thank you for making the experience easy.

I was able to see Dr. Gresla for a last minute "emergency" type root canal (my first and hopefully…read morelast) and I'm so lucky I did. From the moment I got the novocaine I had no more pain in that tooth; I took 2 ibuprofen just in case and nothing the next day and everything felt great! I went from being in pain to no pain at all, and the sensitivity I had been feeling was also gone. During the procedure he said that I would be completely comfortable during the whole thing, and he was right, what a miracle. His manner was professional and confident, I would highly recommend him for this procedure.

I went to Dr. Gresla for a root canal and I wanted to remark that it went very smoothly! I had no…read moreissues during or after the procedure. I felt he was very capable and I felt I was in very good hands during a scary procedure.

Premier Endodontics…read more Ok, I usually only write reviews for restaurants so this is new to me. And this may be as important as your next meal in the North End or the Seaport! Like many (or most?) I am not a huge fan of going to the dentist or endodontist! I've had my share of visits and it's never as bad as you're expecting but it's not something you look forward to or look back on fondly..and you all know what I mean! Well, Premier Endodontics at 271 Waverly Oaks Road in Waltham, MA has changed that. From the easy check in with Henry, seamless connection and billing of insurance and any out of pocket expenses, to the explanation of their procedure. I had a short wait and was greeted by Dr Jones' dental assistant, Sabrina. Also, the office and their equipment and stuff seem very modern and the office was impeccably clean and comfortable. Sabrina greeted me and brought me to a room and explained what they would be doing and started with x rays. Shortly after the x-rays I was greeted by Doctor Jones who could not be more personable and professional! She explained what they would be doing to fix my cracked tooth. I needed a root canal and a temporary filling, then a second appointment for the permanent filling, and finally I would go back to my dentist who would install a crown. She also explained that they would first numb my mouth to desensitize it before administering "anesthesia" which I'm guessing was Novocain? When it was time to inject she was obviously more skilled than the last person I had seen years ago..I barely felt a thing! Not sure if technology has progressed but it numbed me up quickly and I didn't feel a thing!! All the drilling, grinding, hands, tools, and suction tube and not a bit of pain or even discomfort!! It is clear that Doctor Jones and her assistant worked extremely well together. They communicated and executed the procedure like clockwork and even played some decent music while they went about their business. (I'd recommend Yacht Rock or Classic Rock as opposed to Metallica or Snoop Dogg!) Disclaimer: They both sing while working and neither of them will ever be a contestant on American Idol! . However...it was very soothing and kind of reassuring of their confidence in what was clearly a routine procedure for them, but can be a bit daunting for 99% of us who cringe when we hear the words ROOT CANAL!! I returned for the second appointment to have the permanent filling installed and it went just as well as the first. The entire staff were so professional and seem like family to each other, which was very welcoming and reassuring to someone who doesn't go to the "dentist" much! I cannot say enough about how positive my experience was with Premier Endodontics and highly recommend them!! Thank you Doctor Jones, Sabrina, and Henry!!

I recently went to Dr. Jones at Premier Endodontics for a root canal. If having a root canal can be…read morecalled amazing, this was what I experienced! Dr. Jones was unbelievably comforting, caring, engaging and warm. She treats her patients feel like they are good friends, and this puts them in a relaxed state. Her staff is also wonderful, handling phone calls calmly, without rushing the callers. Her assistants show true care, letting you know that everything will be all right with a gentle word. I can't say enough wonderful things about Dr. Jones. You will not be disappointed with the quality and caliber of care you will receive there!

Getting an appointment and meeting the staff was a nice experience. I was able to complete all the…read moreforms online so I didn't need to do this in the office. Everyone was very professional and friendly.

Filling in the same day if calling!! Fast and professional. Quality is top notch. Good location…read morenext to Starbucks.

I highly recommend Middlesex Endodontics. Dr. Reed is an expert in his field, and his team is very…read moreskilled and professional. The receptionists are very welcoming and friendly, putting any nervous patient at ease. I thought my situation was hopeless, and after consulting with Dr. Reed, I felt very confident that he could resolve my situation. And I was correct! Many thanks to the amazing staff!

I always referred patients to Middlesex Endontonics with only positive results. When I needed an…read moreendodontic consult for myself I always saw Dr Bush or Dr. Gresla. In November when I needed a complex endodontic consult I saw Dr Gresla. with positive, caring results. I highly recommend both Middlesex Endodontics and Dr Tim Gresla in particular. This group is still way ahead of the curve in knowledge, patient care and communication. V.Pasquantonio DDS, Concord MA

Horrific!!! Run...run fast!!! My baby girl and my whole family went here for 5 yrs. We lived the…read morestaff. They were so sweet. Unfortunately the dentist was awful. My baby had to undergo extreme torture to correct all the cavities they told me didn't exist for 5 yrs. I took her there from gums to 5yrs old. When she started grinding her teeth. We then found out they were NOT a pediatric dentist office. They lied to me for 5 yrs!! The new dentist was amazing, but all in the room holding back tears as they had to address the negligence from the previous dentist office. As for me, they filled my cavities and when I told them my bite was not matching up she just randomly started drilling teeth, rolling her eyes to just shut me up . Obviously this did not fix the problem and seven years later. I finally have been able to find a Dentist who was willing to try after the disaster she had made.. for seven years. I've been grinding my teeth in order to eat to chew! The Icon Dentist made me get a mouthguard which only aggravated my TMJ and put me out hundreds of dollars. I honestly should sue them and M thinking about it since it's been about seven years and my daughter and I are still struggling from the negligence and lies that these so-called dentists dished out!

I've been going to Icon for over a decade. Dr. Larissa is a fantastic dentist: professional,…read moreconservative, honest. The hygienists are friendly and competent. The office and rooms are clean and well organized.

Dr. Epstein has been my dentist since 1998. He was recommended to me by a friend who owned a Dental…read moreLab and could see first hand the excellent work Dr. Epstein does in preparation for each patients individual needs. Due to my husbands job moving us quite a bit over the years, I have had many Dentists comment after a cleaning about the excellent dental work done on my teeth. Next time I'm in MA I'll be having two crowns done by Dr. Epstein He and his staff are the best!

First, the dentist and his hygienist staff deserve 5 stars. They've always been awesome! He's super…read moregentle. I have a fear of dentists and needles and he is amazing. You'll never feel the needle. His office manager and her billing however, is NOT acceptable in any way shape or form! My ex-husband and I both went there, when we divorced, our accounts were supposed to be split apart. In two years, she has failed to do that and we both get bills for the other. She claims once it's paid, she'll separate them. The bill has repeatedly been paid in full, yet, she never separates them out. She has now started to send a bill for a negative amount of money with a letter stating to pay the bill. HOW DO YOU PAY A NEGATIVE BALANCE?! We have both given up and decided to take our business elsewhere. As much as I love this dentist, I cannot tolerate the poor management of billing by this "manager." She needs to go back to school on proper accounting.

Great care and gentle touch by Dr V. Office staff is helpful…read more. Very busy office but Dr V takes time to explain what he is doing. Very competent staff and hygienist .

Dr George and his team are amazing. For almost twenty years my kids, husband and I have been going…read moreto Dr George and his dental hygienist Debbie. And Theresa is the most caring front desk coordinator you'll ever meet. They are gentle, professional, and we've never had an issue with the work performed or scheduling/rescheduling appointments. This morning in the waiting room there was an extremely rude gentleman (maybe he didn't have his morning cup of coffee?) and the team handled him with dignity and grace. I can't say enough good things about Dr V.

I want to start out with mentioning Dr. Joseph's bedside manners; they are absolutely stellar and I…read morefelt extremely comfortable, well informed, and accounted for when I went to his office. In addition, I went in for a revision of a root canal and noticed that both him and his staff are extremely professional, kind, and informed. His office is extremely tidy, well kept, and COVID-19 practices are highly enforced and taken into account. The office is full of air filters to protect patients (since dental procedures involve having your mouth open). To add on, his staff is also warm, professional, and attentive. In addition, I genuinely thought the pricing for my procedure was extremely fair and was more than happy to pay. Would HIGHLY recommend to everyone!

Stay away from this office. Stay clear please. I just want to be open and tell my story about the…read moreterrible experience I recently went through. I was referred to see Dr. Joseph to have a root canal procedure done. From the very moment we had the consultation; he was rude, confrontational with me when I asked questions and needed reassurance and overall lacked professionalism. It was clear that he didn't care about what I had to say because anytime I spoke, he couldn't keep any eye contact, kept turning away to fidget with different tools and items and kept looking outside the room. I let it slide as I needed the procedure done for two very severely infected teeth which I couldn't tolerate anymore and the office was the only one who could take me in the quickest as all others were heavily booked. So the appointment was made, I went ahead with the procedure, finally, it's over, its done and I can sleep... I was so wrong. About a week later, the same set of two teeth began with aches and pains again. I made an appointment to go back to see what was going on. When I got there, he really could care less. He told me to wait it out and to continue taking my medication that was prescribed and hurried out the office. I didn't want argue and make a big deal out of it; Fine you're the doctor, you know best, I will do that. within the next 3 days, the gums surrounding the teeth started to form painful blisters and leak pus. It was so severe not even the medications could numb the pain and I had to admit myself into the ER. They gave me corticosteroids and I went to get a second opinion elsewhere on what is exactly happening as I was not going back to him From what I was told, it was such a badly botched procedure that if I didn't take action right away, I would have developed Ludwig's Angina or Osteomyelitis within a week and to put a cherry on top of all of this, he billed my insurance twice for the procedure which is dishonest and fraudulent and I'm currently fighting to get that taken care. I have reported this to the Attorney Generals Office and the Massachusetts Insurance Fraud Bureau. Save your sanity, save your stress, and stay away from this dental office. It's not worth the headache and pain, I am not sure how they are legally allowed to run operations like this