Zero Stars. Mara or Maya at the front desk is extremely unprofessional and rude. I would not…read morerecommend this place to anyone. They cancel your appt without rescheduling and they bill your insurance incorrectly so watch out. I found out from my insurance they charged me incorrectly. BC is investigating. All they want is your money. They recommend services that are not needed. Do not waste your money here. Go somewhere else. If you have MassHealth then this is the place to be. But If you have any other insurances, go somewhere else. I wish I took my child somewhere else!!!!! This place is an effin' scam!!!!!

Only if there was a way to give 3.5 stars. Dr.Suri is skilled and well experienced. Patiently…read moreanswers your questions, provides clarification. My concern with this practice is Dr. Suri and Dr.Taneja are running this practice at or over capacity. Even after arriving for the appointment few minutes in advance, average wait time is 20-25 minutes. And god forbid if you are late by few minutes and if it's their lunch time, the staff asks you reschedule, wait until the lunch is over or come back after lunch (lunch hours unfortunately are not well communicated or posted anywhere).. as if patients have all the time in the world to be seen by the dentist

We have been going to this dentist for years. Excellent care , compassion and professionalism. We…read morewill go for the rest of our lives

I have been a patient of Dr Zamani and her team since they opened up and have been very satisfied…read more Not only do they run a professional and organized business (which I appreciate because I am a business owner) but they do great with client services! By this I mean they send me reminders and calls about upcoming appointments (this is simple but helpful), they give me progress reports on my dental care and check in about past problems or discussions and they deal with people well on a personal level. Each time I go on there I am greeted warmly (by Nathalia) and asked about how I am doing personally. Dr Zamani is the same way and it is very reassuring! They take such care to know who I am and it makes going to the dentist a much better experience. Thanks to the whole team at Waverley Oaks Dental!

Never do Zoom teeth whitening with them! They make you have two separate visits within two weeks to…read morecharge more for services. They want patients to take special prescription which does not make sense. I have had several Zoom whitening services done in the past and nothing like this was needed. Also, the front desk does not say this information where they can shuffle appointments around as it is convenient for the doctor and patient does not matter. I am very disappointed.

There are better dentists that are more affordable and don't tell you that you need so much…read moreunnecessary work done. They do have an endodontist specialist, TMJ specialist, oral surgeon, prosthodontist and general dentist. It's one stop shopping and easy to be referred to each dentist for unnecessary work. If you want to be price gouged then this is your dental office. I decided to go elsewhere and found a caring dentist who had a treatment plan that was acceptable.

I cannot say enough good things about Dr. Sutera and the staff at Aesthetic Smile Reconstruction…read more Like many others, I have dental anxiety which has kept me from getting dental treatment I've needed and resulted in a lot of pain and shame. I decided to reach out after seeing that sedation dentistry may be an option, and I'm so glad that I did. Throughout my consultation and treatment planning, I've felt supported and listened to by every staff member I've spoken with, and I was never once left feeling embarrassed for my anxiety. Dr. Sutera is so kind and understanding, and he even split up my treatments over several appointments to keep cost and insurance coverage in mind. If you're looking for a kind, understanding, and friendly practice this is definitely it. Thank you times a million!

I asked about insurance coverage and they said they were out of network but x-ray and cleaning…read morewould be $50. Receptionist contends that I should have inferred that meant they would dip into my insurance benefit, and then of course after the fact she told me nothing was covered. Either poor communication, or straight up dishonesty, but her policy was to blame the patient and say I wanted "free services". Gross.

HORRIBLE EXPERIENCE please please avoid. The staff and especially Dr. Eckert (I only saw the father…read morenot the son) were extremely unprofessional and made me feel so uncomfortable. I actually cried once I returned home. I came in looking for a consult on a single wisdom tooth that has been bothering me. Dr. Eckert came in and immediately started pushing for me to get all 4 out: that's not what I came in prepared to do, so I was trying to ask questions about why I would need all 4 out when only one was bothering me. One of his quips when I asked why I would need all 4 was "only 10% of people get to keep all 4 of their wisdom teeth"???? okay?? how many people have 1 out, 2 out, etc? I feel that if I'm signing up for a surgery I'm allowed to ask as many questions as I want, but at a certain point Dr. Eckert said "I'm sensing some hesitancy and honestly, I don't know why." Maybe for a dentist the procedure feels mundane, but again, I'm allowed to be hesitant! I'm allowed to ask questions! And I shouldn't be shamed or gaslight into thinking I'm being ridiculous for asking questions! Another thing I kept asking was if I could just do the 1 or maybe the bottoms, as I see no reason to take out the tops (they haven't even started growing in yet). Dr. Eckert just kept saying "I don't know why you would do just 1 right now, because then you'll have to come in 3 more times to get each one out" what a ridiculous comment to even come out of his mouth. Of course I don't want to come in 4 times to take each out 1-by-1. That's not what I'm asking. I'm asking if I can tackle only the ones that look bothersome now, and reassess with the others later in life. They're my teeth, I'm allowed to decide which ones I want taken out!! Listen, I understand what his perspective is. He thinks all 4 will eventually start to bother me. Whether he's right about that is the subject of intense debate. The surgery is very invasive and having all 4 out will make the healing process more difficult, so I was hoping to avoid taking some out if they weren't bothering me right now. If 10 years from now they do start to bother me, great, fine. I'll take them out. There was no room for this perspective in that office, I'll tell you that! Finally, a note on the front desk and assistants, who were no better. There was a debate about whether to do full anesthesia or laughing gas. An assistant told me laughing gas wouldn't be covered by insurance. When I was checking out, I asked if I could please get a quote for both the full anesthesia cost and the laughing gas cost so that I could determine which one works better for my budget. They took SO MUCH offense to this request (even though it's literally my money and I'm allowed to ask how much the procedure will cost), and never gave me the second quote. When they finally got back to me about a cost it was for all 4 teeth (how many times did I tell them I didn't want all 4 out!!) and it was completely unspecified whether they had quoted me for full anesthesia or laughing gas. I definitely did not get 2 quotes. I cannot stress how entirely unprofessional my entire experience was. I sincerely hope dealing with the younger Mr. Eckert is a more pleasant experience. Please avoid this practice at all costs, they did not convey a respect for the patient like I would have expected, they just wanted to get as much money out of me as possible.

Still one of the best places for any dental work or extractions. Both oral surgeon father/son are…read morein mine and most networks. Absolutely pain free again after an extraction. Staff all are wonderful and make you so comfortable. I won't go anywhere else.

Dr. Gordon and the entire staff were incredibly kind and supportive with my teenage daughter,…read moremaking the whole experience feel comfortable and reassuring from start to finish. One team member, Angie, truly stood out above and beyond everyone else. She brought a perfect mix of professionalism, warmth, and humor that instantly put my daughter at ease. Her kindness and genuine care made a lasting impression, and we are especially grateful for the way she handled everything so thoughtfully. A heartfelt thank you to Angie--and to the whole team--for such a positive experience.

This practice seems to be more focused on money than on providing clear and compassionate care…read more There was no straightforward explanation of what to expect, and I felt that my concerns were not properly addressed. The main focus seemed to be on payment rather than making sure the patient and family understood the process and felt supported.

Both of my boys (7 & 9) have had extractions done here. I can not say enough good things about Dr…read more Koo and his team here! My oldest was in last week and I'm Impressed by the consistency of service. He is professional, thorough and his mannerism is very pleasant. He even calls later after hours to make sure everything went well. I highly recommend!

Best dental experience I've had! Dr. Koo and his team at Wayland Oral Surgery took the time to…read moreexplain everything and I never felt rushed or forgotten. I got a call from Dr. Koo himself following up on how I felt the evening after my dental surgery. They have incredible technology which helped me feel even better about the whole process. I have since recommended my mom, fiance, and a couple friends. I wouldn't let anyone I know go anywhere else!

They are so caring and attentive! I truly feel that my health and well being is their #1 priority…read more All the work I've had done was top notch and I couldn't be happier! Highly, highly recommended! They are the best!!

Going to the dentist is not something anyone looks forward to but if there is anyone who can…read moremitigate this dread, it is Dr. Shutts. He is very reassuring and at times the visit feels more like sitting in a shrinks chair than a dental one. His dental work is excellent, he is very thorough in his dental examinations and explains everything as he goes along. The weekend appointments are a huge bonus too! Simply the best !

Amazing experience. Dr. Memory and the team were super professional and friendly. They guided me…read morethrough the process clearly and reminded me about the appointment several times, which was very helpful. I was quite nervous about the procedure but it was so quick. One moment I was out, the next I was done. The blink of an eye!

I am no stranger to oral surgeons. During the past 15 years I have had many extractions and three…read moreimplants. Of the 5 surgeons that I've visited Dr. Robert Memory is the best. Incredibly skillful, always willing to answer questions, and makes one feel at ease. My last visit involved extracting 6 teeth. To say the least I was a bit apprehensive, never having had so many teeth extracted at once before. The job was done pain free in about 15 minutes. After the Novocain wore off there was absolutely no pain whatsoever. And no swelling either. The extraction site healed very quickly. In my experience that is the mark of a good surgeon. I highly recommend Dr Memory.

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

I never felt that my emotional trauma was taken seriously, and after reviewing my account history,…read moreit is obvious my dental PTSD was indeed ignored and never taken seriously. Things came to a head when I wrote an email to the office manager saying I had an unsettling and chaotic appointment, detailing what transpired. The response I received was shocking and infantilizing. There were many ways she could have responded or even apologized, but instead, my complaint was blamed on my PERSONAL CHALLENGES, yes, she wrote PERSONAL CHALLENGES! She ignored most of what I wrote, like how I was still upset that the last person who took X-rays left me with cuts and sores in my mouth for weeks, how I should not have paid for the X-rays- ZERO acknowledgement of this issue. I waited a few weeks to look at my records because I was still upset from our email exchange but now after reading the notes in my records, I am sick to my stomach. Exact notes including the soooooo and sooo from the person who cleaned my teeth. 6/16/20 -pt soooooo anxious about me cleaning her teeth today, she is sooo afraid of #8 falling out. Not noted, #8 (new tooth) fell out TWO TIMES. Yes, I was a hot mess (still am) with anxiety because of the tooth falling out TWO TIMES. 6/17/21- Patient's anxiety is very irrational due to having had an accident when she was 6 years old. WRONG and inaccurate - I was in the SIXTH grade (not 6 years old), I fell and knocked my teeth out while ice skating. It was during this time that my childhood dentist, Dr. Lucia of Lynn, MA, abused me while under sedation and was eventually arrested for insurance fraud. His shoddy and negligent work led to years of ongoing dental issues, which will continue for the rest of my life. I shared this information. I shared again and again that ANYONE in my mouth causes me anxiety. Even my last note is wrong. 2/29/25- patient NO SHOW. Not noted: 11/12/24 - I left this appointment in tears. I did not make or confirm my next appointment. I was devastated that I had a cracked crown and angry that the dentist did not discuss my gums after having had gum surgery in August. I may not have had a voice when I was in the SIXTH grade, but I have a voice now.