I am frustrated by the lack of explanations and potentially unnecessary drilling they wanted to do…read more They told me I had six cavities, this surprised me so I consulted another dentist. That dentist said that they would recommend only one filling, that the others had weakened enamel but not to the point they recommend fillings as tooth material is better. (That dentist also didn't want to replace a filling that I repeatedly questioned as it's sensitive, and explained why. I felt a lot more comfortable elsewhere) Mainly also annoyed by the lack of response I got from them when trying to figure out a miscommunication where I was told a lower number then saw the treatment plan for more cavities. The cleaning was fine but the rest was bad and made me stressed.

It is one issue after another with this practice. Beware, your dental visit does not end after you…read moreleave the office. Be prepared for lost time, money, and patience with their poor insurance and billing practices. These include billing your visit as out-of-network even though it is verifiably in-network, and receiving bogus bills months later and getting yelled at by office staff that "you signed paperwork that you'd be responsible for any payments not covered by insurance" and then, after numerous attempts, having office staff tell you that it was their error after all and everything was covered by insurance. Reading over other reviews, it seems like they have the same systematic practice across patients. For my experiences, it's at the level of questionable billing and insurance practices, but for other patients it sounds like they are making bogus claims about dental issues when second opinions suggest they don't exist. The common theme, in my opinion and shared by other reviews, is that the bottom line is "money" rather than "patient care." I have asked to talk to a dentist about the poor billing/office staff experiences and was never contacted. For those who care to go beyond a yelp review for this particular practice, consider making your voice heard: https://www.mass.gov/info-details/file-a-complaint-against-a-health-care-professional-or-facility#:~:text=+-,Online,Washington%20Street%2C%20Boston%2C%20MA%2002108

Just the worst. Less and less engaged after Covid. Cold, Uncaring and Understaffed. Couldn't even…read moredo a teeth whitening without burning me, which took a month to heal. No real apology. Does not examine for mouth Cancers. Let my teeth get really bad. As though I had no dental care at all. Then she proceeded to send me all over the place to other Specialists. Just Bad. If you have a choice JUST DON'T

I've been going to Arlington Dental Care for years now. I recently had a chipped tooth and…read moreDr.Kaveti was able to see me very quickly and fix it so well I can't tell which tooth was chipped! Dr. Kaveti is very knowledgable, kind, and caring to her patients and I highly recommend Arlington Dental Care to anyone looking for a new dentist!

The staff are amazing and they understand the needs of their patients and their approachable and…read moretheir kindness shows in the work they do.

I hear wonderful things about the dentists. My review is of the office staff. I called a while ago…read moreand was placed on the waitlist. I never received a call back. I called again and was told I was called (I wasn't and can prove it with phone records). I was told they weren't taking new patients but would make an exception and put me on the waitlist...again. And you can guess....they never called...again. Disappointing experience-good luck with the office staff.

We have been going to Gentle Dental Arlington for years. Apparently, they have decided to install…read morea new bot system for calls that will not allow us to speak to someone at the front desk. In this Instance, we have a DENTAL EMERGENCY & IN EXTREME PAIN. We called multiple time and have been routed to voicemail over & over again with no call back from their front desk. What kind of Dental Practice doesn't pick up nor call back for Dental Emergencies? The kind you don't want to go to! Avoid this practice, they DO NOT TAKE URGENT CARE SERIOUSLY!!!

I called specifically to get a tooth extraction for a child under 12 with sedation. The whole point…read moreof making the appointment was to get this done. 2 weeks I called, asked if they had gotten the referral, is they got the X-rays, I was assured that they could do the procedure. I took a day off work to take my kid there and take care of him after. 2 hours before the appointment they called to tell me they cannot do sedation for a child under 12.

Dentist in Arlington, Mass. Fabulous dentist and wonderful…read morecare. Very special dentist.

Dr Esbah is excellent. Careful, very considerate of your comfort while in her chair & extremely…read morecompetent. Best dentist I've ever had. GS Arlington

I have been going to this office for as long as i can remember. even when i moved no one compared…read more They are the most thorough and have an attention to detail that is great! i love my smile!

I have the highest regard for Dr Wyman and his practice. He is kind and highly competent. His…read morestaff is great at squeezing in appointments. I have some serious dentist anxiety and he dealt with it very compassionately. Love all the hygienists too! Last -there is no pressure to do unnecessary work, buy products, or whatever else occurs at less established/more commercial practices.

General dentistry is good. I would not recommend him if you need a procedure. I had a bad…read moreprocedural outcome and will be seeking another dentist. I have had a lot of dental work over the years and if it were not for my relocation for work, would have stayed with my previous dentists. He came highly recommended and his google reviews were outstanding so I went with him. I will not be going back.

Amazing staff amazing doctor, best I've been to. A retired dentist I know goes here and agreesread more

Dr. Chang & the team are wonderful. I highly recommend their services; so kind, compassionate and…read moreincredibly good at what they do.

I know it is weird to review something like this because everyone hates going to the dentist, but I…read morereally like this practice. I use to go to it when it was a friendly old Armenian dentist and it was bought by Dr. Chang. He is very nice and listens with patience. He does amazing work and all referals thus far (eg. root canal, braces) have been spot on. If you are looking for someone new, give him a try.

Premier Endodontics…read more Ok, I usually only write reviews for restaurants so this is new to me. And this may be as important as your next meal in the North End or the Seaport! Like many (or most?) I am not a huge fan of going to the dentist or endodontist! I've had my share of visits and it's never as bad as you're expecting but it's not something you look forward to or look back on fondly..and you all know what I mean! Well, Premier Endodontics at 271 Waverly Oaks Road in Waltham, MA has changed that. From the easy check in with Henry, seamless connection and billing of insurance and any out of pocket expenses, to the explanation of their procedure. I had a short wait and was greeted by Dr Jones' dental assistant, Sabrina. Also, the office and their equipment and stuff seem very modern and the office was impeccably clean and comfortable. Sabrina greeted me and brought me to a room and explained what they would be doing and started with x rays. Shortly after the x-rays I was greeted by Doctor Jones who could not be more personable and professional! She explained what they would be doing to fix my cracked tooth. I needed a root canal and a temporary filling, then a second appointment for the permanent filling, and finally I would go back to my dentist who would install a crown. She also explained that they would first numb my mouth to desensitize it before administering "anesthesia" which I'm guessing was Novocain? When it was time to inject she was obviously more skilled than the last person I had seen years ago..I barely felt a thing! Not sure if technology has progressed but it numbed me up quickly and I didn't feel a thing!! All the drilling, grinding, hands, tools, and suction tube and not a bit of pain or even discomfort!! It is clear that Doctor Jones and her assistant worked extremely well together. They communicated and executed the procedure like clockwork and even played some decent music while they went about their business. (I'd recommend Yacht Rock or Classic Rock as opposed to Metallica or Snoop Dogg!) Disclaimer: They both sing while working and neither of them will ever be a contestant on American Idol! . However...it was very soothing and kind of reassuring of their confidence in what was clearly a routine procedure for them, but can be a bit daunting for 99% of us who cringe when we hear the words ROOT CANAL!! I returned for the second appointment to have the permanent filling installed and it went just as well as the first. The entire staff were so professional and seem like family to each other, which was very welcoming and reassuring to someone who doesn't go to the "dentist" much! I cannot say enough about how positive my experience was with Premier Endodontics and highly recommend them!! Thank you Doctor Jones, Sabrina, and Henry!!

I recently went to Dr. Jones at Premier Endodontics for a root canal. If having a root canal can be…read morecalled amazing, this was what I experienced! Dr. Jones was unbelievably comforting, caring, engaging and warm. She treats her patients feel like they are good friends, and this puts them in a relaxed state. Her staff is also wonderful, handling phone calls calmly, without rushing the callers. Her assistants show true care, letting you know that everything will be all right with a gentle word. I can't say enough wonderful things about Dr. Jones. You will not be disappointed with the quality and caliber of care you will receive there!