Quality work for a fair price and John is easy to work with. I wholeheartedly recommend Advanced…read moreDiesel for and diesel vehicle you own.

If you like auto service areas that you could eat an egg off, you won't be happy navigating…read moreAdvanced Diesel's lifts, grease, strewn tools, and cramped work space. But this is a truck place, and not only a truck place, but a diesel truck place. The mechanics have stubby fingers and grease stained coveralls. The place stinks of big powerful engines and oversized brakes. You don't greet a service manager warring a suit or wait in a room with popcorn and TV. You aren't told that to change your flat you need a 99.00 diagnosis ... and they don't hand you a slip of paper when they give you the bill saying they filled your widow wiper fluid, "have a great day." They just fix diesel trucks. I don't know whether they are smart enough to rip you off, wouldn't take much smarts with me, or whether they are just smitten with integrity, superb professionalism, and an honest work ethic. I kind of believe the latter. I love my 2005 cummins dodge. I love Advanced Diesel.

I am increasing my rating to 3 stars, since the dealership came through on paying for the repairs…read moreto the A-Pilar and sending me a new charger (even though it was a Level 1 charger and these cars come with a Level 2). All-in-all the crew at Newberg CDJR communicated throughout the whole process, fixed the body damage, sent a new charger and are still working on my title from Oregon so I can complete the registration. This has been the most difficult purchase ever, but I must say they did try to make things right, so credit to them for that.

I would strongly recommend verifying the VIN of any vehicle you test drive at this dealership…read moreagainst the VIN in any online advertisement to make sure they match. I came to Newberg CDJR specifically because of an AutoTrader listing for a 2024 Hyundai IONIQ 5 Limited AWD with approximately 10,000 miles, VIN ending in 2095. When I arrived, the salesperson (Mike Jeffers) asked me if I knew the VIN of the vehicle I was there to see. I thought that was an odd question at the time... especially because I was subsequently told that they only had one IONIQ 5. I was given that IONIQ 5 to test drive, inspected it, and then spent time negotiating a purchase. I was ultimately given an offer with a selling price and trade-in value to consider After leaving the dealership, I discovered that the vehicle I had actually test driven and negotiated for was not the vehicle listed in the listings. The advertised vehicle was: VIN ending 2095 2024 IONIQ 5 Limited ----AWD---- Approximately ---10,500-- miles The vehicle I was actually shown and given pricing for was: VIN ending 0428 2024 IONIQ 5 Limited ---RWD--- Approximately ---25,800-- miles So the vehicle I was shown had more than twice the mileage and was RWD instead of the advertised AWD vehicle. The advertised car and the test drive car were not the same.... And they only had ONE Ioniq 5 on the lot. ...At no point during the test drive or negotiations was it made clear to me that I was being shown a different vehicle from the one they had advertised. Had I bought it and ignored the mileage difference I would have thought I was buying an AWD and actually getting a RWD. What makes the experience even MORE concerning to me is that as I was considering my options I went back to the website to check the Carfax only to find the listing for the 10,000-mile AWD vehicle, as well as the dealership's own online listing for it had disappeared... in effect removing the VIN discrepancy footprint from the web Whether this was intentional or the result of extraordinarily poor inventory management, I can't know. ...But as a customer, the result was the same: I came in to look at an advertised 10,000-mile AWD vehicle and was instead test-driving and negotiating the purchase of a 25,000-mile RWD vehicle without being told they were different cars, which is the definition of BAIT AMD SWITCH. That experience destroyed my confidence in the dealership, and I walked away - which is too bad because I was previously very comfortable doing business with them and with Newberg Chevrolet (where the vehicle was park) having purchased vehicles from them in the past. While I don't blame Mike explicitly he is certainly complicit with his sales manage Russell. I will not be back and would advise you to go elsewhere. This place is shady

Really disappointed. Got my last oil change here and it was a great price and quick…read moreexperience...but here's why I won't return for service. I just moved into Newberg so bummer. Typically at Ford (locally) I get charged $100 ish for a diagnostic fee and that goes to repair as well ( had these done on my 2019 F-250 diesel which is more expensive on maintenance . Especially on something easy like this. They want $200+ (crazy) 'testing fee' and the $300+ for parts and labor (standard). David couldn't help me on this but at least he informed me of my maintenance recommendations due 14k miles ago which are up to date. All this to say, the repair is scheduled elsewhere. I am happy to pay for the repair. I just don't have the confidence these guys will give me a fair(subjective it's a dealership, I know) price or not lead with a sale. Hope this helps someone.

To the service technician Kyle who spent over ten minutes berating me when I went to pickup my car…read moreafter they took all day 7am-5:15pm to service the transmission fluid. the Amount of unprofessionalism you displayed while being incredibly rude to me. Treating me like I didn't know the condition of my tires, rating them a 0/32 and saying "next time it rains I shouldn't even drive". Again they literally just see a cute little innocent girl and they think they can scare you into more money if it was that big of a deal they would have called and should have called me during the day to tell me that. The only reason I went to Ford is because I had to or I wouldn't have and won't be going to Newberg Ford in the future. For everyone's information my tires aren't even worn through the first wear barn, I just had them aligned. Oh and my fiancee is a mechanic so....

Great small local business! Got my car all ready to go and backed up their service. The whole crew…read morewas great.

Please to work with, professional and timely. Will certainly come back if the need arises.read more

Brian stated when I had the clutch for my Focus he would install it…read more After making 4 different appointments Brian still has not kept an appointment or made any attempt to get back in touch with me. Know it's to late to return the clutch and get another person to install the clutch.

BRIAN CAME TO MY HOUSE IN Salem, looked at my car and figured out the problems right away! He…read moremanaged to fix the problems that Capitol Chevrolet had charged me $2,500 to fix but didn't get it right and for a fraction of the cost. He explained everything to me in a language I could easily understand. I have found my one and only forever mechanic!

Called and made an appointment for monday to replace all my injectors in my truck. i was quited…read more1200 flat and to trop it off. It would take a couole days. A week later and truck not done, they didnt touch injectors And instead diagnosed a cooling issue. They said total wouldnt go over 1500 and bill is 1833.00. They 100% never tried to do the work I asked them to do. The guy rick told me to come get a check that he was refunding me, when my secretary arrived he said that he wanted me to show and yet this company wasted more of my resources and yet to have the injectors touched. Beware they dont use not one thought on taking care of you and your hard earned money.

Promised and paid for a full repair after my ram diesel work truck received 10 gallons of gas at…read moreArco, instead I have a broken sending unit ... the bill was paid in full by Arco, my truck is still broken. Very poor service took 4 days to get my fuel flushed and truck back. All I asked is for a really good Thorough job. When I picked up My truck there was no receipt, i left my email and was promised a receipt. I still haven't received a receipt! Very unprofessional service.

This went great. The repair man came to my home and diagnosed the trouble with the car. He fixed…read moreone problem well but the other needs to go to a shop. The value was worth it nevertheless

Nice guy but couldn't fix the problem and it cost me $100 to hear what I already knew.read more

We hired JD towing to tow our car home. They got us a deal that was better than anywhere else, and…read moreour tow was NOT an easy tow. They had to angle our car in facing forward to appease our landlord and also get it under a car port, all without our car being able to move well due to the tires being pointed towards each other. They handled our case very carefully, despite charging us a low rate, and were very communicative and helpful. They really put a lot of thought, care, and effort into getting our car home, and we are so grateful to them. Happy that we chose JD towing for our tow.

From the owner: If you encounter unexpected issues on the road, J.D. Towing & Roadside LLC is here to help. Our…read more24/7 emergency assistance guarantees you won't be left stranded, whether you require a Tow, jump start, fuel delivery (gas or diesel), tire repair, or locksmith services. Covering Linn, Polk, and Marion Counties in Oregon, we are always nearby to ensure you can safely continue your journey.