Alfonso, and his family are professional, kind, prompt, and knowledgeable problem-solvers…read more Alfonso has an extensive background in management and insurance. When we brought our vehicle in to get body work due to a not-at-fault accident, he knew how to work with the other insurance company to ensure a smooth payout for damage, he provided a rental at the time of drop-off, and knew insurance hacks that average people like us overlook having never been in an accident. The body work was perfection, and it took exactly as long as he'd estimated. Alfonso also has in-house detailing services which he threw in for the cost of two car washes. Every nook and cranny of our car shined after this detail. A superb value. This is a family-owned and operated business. A generation of hard workers followed by a generation of even harder workers. His story is the American dream and I hope everyone comes out to support him. Sidenote, Alfonso JUST bought this business -- so the negative reviews are not a reflection of his new ownership and practices. So please disregard them.

Tried on many occasions to get a proper quote, called & spoke to representatives about sending over…read morethe quote on 3 different occasions. I never received the quote. Management needs improvement

Did not get my car worked on by these guys so I'm not quite sure about how good the mechanical work…read moreis but couldn't even get it scheduled because of how rude their receptionist was. Not only did he completely ignore my inquiry about what was wrong with my vehicle, but he had this disrespectful tone and wasn't willing to talk through it I had asked when I would be able to get scheduled and he told me 3 weeks so I said I would just take my business elsewhere. They need a new receptionist with a more positive and professional attitude because there losing themselves the dime by hiring that guy.

These guys are the best They figure out the issue, fix it…read morequickly and the bill is always lower than expectations!! Down to earth, easy to talk to and good people !

My experience with this family owned and run business is one of the best I've had here in Forest…read moreGrove. Jerry and Ivan are true experts in all things electrical. Most of their business appears to be rebuilding and repairing alternators, generators and starters. But they worked on a persistent, intermittent electrical problem with my Dodge pickup that was driving me crazy. I worked with Jerry, mostly, who helped with a complicated problem that took a lot of extra time and focus on his part. Most general auto repair shops don't have the equipment and know how to accurately diagnosis and effectively repair electrical problems. I & G did everything they could to solve my problem and I found both brothers to be friendly, knowledgeable and eager to help.

Had starter and wiring problems with our old Yanmar tractor. Jerry at I & G did a great job; he's…read morefast, knowledgeable, and he explained in detail what the problems were and the options in getting our old tractor back into service. What a blessing to find him in Forest Grove.

Needed a quick alteration to an exhaust pipe. J & j got right to work, despite me not making an…read moreappointment. Price was fair and the welds are solid.

Big 3...good service, good price, nice staff...a 5 star! Got a new exhaust for my 1986 GMC…read morepickup...in and out quickly...no longer waits, just fast work.

They did amazing work on my vehicle after I had a car accident. My insurance recommended them and I…read morefigured give them a shot. They were super communicative throughout the whole process, easy to work with, and even wash and vacuumed my whole car and placed all my items neatly in a box for me! And trust me, my car definitely needed to be cleaned would definitely recommend them and come back to them in the future if needed

I can't recommend Innovation Auto in Woodburn enough! Always responsive, prompt, professional,…read morecourteous and above all my Telsa was fixed right the first time. Aaron and Luke really went the extra effort in communication - I never felt like I was just "another customer".

From the moment I walked in I knew I was in the right place. Robert the service writer was…read moreaccurate in his estimation and the paperwork was spot on. The work was extremely professional and the vehicle as well as the customer is treated like family. You couldn't ask for more. Fair pricing and they work hard to schedule the service as quickly as possible. Its not a green lube tech working on your car, true technicians. I will be back!

Thanks to James once again! Our 2002 Subaru unexpectedly died on us. He took the time to look at…read moreour car despite his busy schedule. Within a few days, he found out what the problem was and fixed it. Highly recommend this shop hands down!

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

I would like to think I'm pretty good at turning wrenches but was stumped on an issue with my jeep…read moreso after hearing a friends experience with Silverton Import and Auto I set up an appointment, he diagnosed it and called me back to tell me what he found they gave me options to repair it myself, you just don't find this kind of service anymore, I highly recommend taking your vehicle here, I will take my rigs back with things I'm unable to do. Thanks guys!

Fair pricing, very accommodating, and reliable work. They will give you a ride home if needed…read more (With reason, I would think)